Here from out of town and it was almost 5pm when we noticed we had a flat. Luckily we found this…read moreplace at 4:55pm as everyone was preparing to go home for the day. They immediately jumped in to stay and help. Within 30 minutes, they had identified the leak, patched it, and had us on our way back to our hotel. The guys there were friendly and efficient, and price was very reasonable. So lucky to have driven past in our moment of need!

I have been taking our family vehicles to this business for the last 2 or 3 years. They have always…read moredone an adequate job of chaning the oil, which is the business they are in. I don't price shop very much but I'm certain I could probably find somewhere cheaper, but I'm paying for convenience more than anything, they're not far from my house, so they are a no-brain choice. Having said that, I will never take my vehicle to them again. Every time I've patronized their business they present me with the little credit card terminal to pay for the service and it is on a screen asking how much of a tip I want to leave. The choices are 15%, 20%, 25%, Custom and none. I resent the pressure to give a tip for a service like this. (BTW, you don't get the pressure if you say you're going to pay cash.) It's not like I'm tipping a waitress at Cracker Barrel who works primarily for tips. I'm expected to leave a tip for a business who provided adequate service for their primary function? Never again.

I had tow hooks installed here on the front of my Ram pickup. They installed the hooks quickly and…read morethe cost was extremely reasonable. I would highly recommend these guys for any vehicle maintenance you require.

Heard about this place. I went there to get my Mufflers replaced on my Corvette. Mark checked it…read moreout and said the Mufflers wereok, it was the exhaust pipes that needed replaced. Very impressed with his honesty. Save me quite a lot of money. Good service and will definitely will come back. Highly recommend this place

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.

A great place for an oil change. Super friendly, clean and comfortable waiting area, good prices,…read moreand fast service.

From the owner: Specializing in: - Auto Oil & Lube & Service…read moreCar wash

I went to the Walmart on lookout valley early about a couple of weeks ago and my sister paid for…read moreit !! Thought everything was good ! Day a half later i was coming home from work and barely made it home cause it was over heating and heater didn't ! Finally the tow truck came and got it to my house ! Took it to a mechanic in jasper that Monday and had a leak ! Fixed that - also got a new thermostat and water pump ! They said the head lights was good but I knew from weeks before my high beam was not good and one was out! I was told my tires was bald or two of them ! They are usually good but not sure of what was going on that day - from $52 to over $500 is a major difference when you don't have it and got bills to pay !! Not wanted any trouble but I have to tell someone about my experience ! Who at fault !?! I just need my car in good condition !! Thank To Jessica - thank you but will be going back to valvoline on Dayton blvd or riverside in kimball

I had an amazing experience on Saturday. I was from out of town and my tire pressure light came…read moreon. I pulled in and I aske them to check my tire pressure. They were so professional. Checked my tire pressure and the tire sensors and put air into each tire. I was going to have them rotate my tires but the guy suggested that wasn't needed at that time. They took very good care of me. There was no pressure to do anything extra and they put the air in my tires free of charge. I cannot recommend this place enough. If I lived in this area, I would always let them service my vehicle. Very friendly, professional and knowledgeable. So thankful to them for helping me and making my trip much better.

From the owner: We are a light to medium-duty automotive service center. We specialize in oil changes & other…read morefluid/filter-related services, brakes, tuneups, diagnostics and general overall vehicle maintenance.

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

I have taken several cars here for work. They always shoot me straight on repairs. Even when the…read morenews they have to give me is the repairs are worth more than the car. They didn't even charge me for the diagnosis of the problem. In all my other dealings with them, they didn't even charge great work with reasonable prices.

On a road trip from Florida to Tenn, Gerald & Hunter rescued us at the end of their workday to…read morerepair a blown tire so that we could continue our journey. We would have been stranded otherwise. Their compassion & excellent work got us through until we could purchase a new tire in Nashville. So grateful to these fine gentlemen!

Very friendly people, and I mean everybody it's a pleasure to do business with you. As soon as I…read morepull up in my truck, they come out asked me what I need done and gets it done quickly. They take good care of me and I don't trust just anybody to work on my truck, thank you so much

I wanted to write this review as I have received my vehicle and to let you know how incredibly…read morehappy l I am with not only their customer service but their value and their quality of work is exceptional. I highly recommend anyone traveling up and down 24 highway and should you encounter any kind of issue with your vehicle, go see Shane and Wyatt at K&L Automotive. Just incredible salt of the earth people!

This shop was polite and professional at every turn. They completed the work on time and when I…read moredidn't need a quoted part they finished the work under the expected cost. Only my trusted family mechanic has ever touched my 'beloved', manual, high mileage Jetta, so being new to these mountain roads and needing to find someone to repair the worsening wobble in my front end was kinda terrifying. This shop came highly recommended by the local auto parts stores and I am so glad to have taken their advice. Their work has made my car safe and fun again, they will have my business from here forward - Thank you!