My family and I have been going to Dr. Deb for years. Each of my 3 kids have been seen by her, as my wife and I. Our eye prescriptions keep changing as time goes by, and every time we go in we are greeted warmly by Dr. Deb and her friendly staff. We plan to keep going to Dr. Deb's office as long as we can :-) read more

I have been going to Dr Deb at Barnett-Wamboldt Eye Care for over 10 years. I love the quaint office and they have a surprisingly wide variety of frames to choose from. Dr Deb has always been warm and friendly as well as professional. I would and have recommended Barnett-Wamboldt to friends and colleagues and will continue to do so. read more

Love Dr. Barnett and Renata, the receptionist. They are amazing people and professionals. They have such kind souls and always add a personalized touch to care. My family and I have been going here for years now. So happy I found such a great eye doctor and office! read more

Debbie Wamboldt and her staff are wonderful! Thorough, and very helpful. Debbie is professional, kind, and patient. Her staff are always a joy to work with, and her office is run very efficiently. read more

I should have never gone to this joke of a business. Renata (receptionist) who claims 30 years of experience sold me a couple pairs of glassses just over a year ago. Preferring glass lenses they had to be ordered, I picked out frames with Renata's assistance. My sunglass frame felt good though I felt the regular glasses were snug and asked more than a couple times if the frame fit me? She insisted they felt snug until they are ready to pick up and she'd do the final adjustment. I paid for both, a week later received a call they were ready to pick up. Sunglasses were fine, the regular bi-focal glasses felt to small. Renata proceeded to heat to arms of the frames and bent them while telling me they fit now. I thanked her and left. That evening I still felt that they were to small and had asked several friends who wear glasses what they thought. All felt without a doubt that the frame was way to small explaining to me that the rear hook part of each arm should fit behind the ear where mine were completely sitting on the top of each ear. Next day I returned stating to Renata that the frames were to small, she said she'd ordered me larger frames. A week later I had to call to see if they were in, they were. I drove up to pick them up, told Renata I still felt they didn't fit correctly. She proceeded again to heat them and bend them. Disgusted, I took them and left. The frames bothered me to know end. I tried to adjust them many times until one of the arms broke by the ear hook. Took them in the see if they could order me another frame that fits. Renata stated that they were in the warranty period and she'd order them. I got a call a week later and was told they were in. I had to pay $10.00 for the return shipping which I did not mind. I tried on the glasses and they were smaller than the frames she was to replace. She stated to me, " Oh, I remember your the one that didn't like how your glasses fit and I ordered the original frames." The originals were way to small I told her. "They aren't going to butcher another pair to make them fit on a $10.00 warranty return," she stated. I told her that these glasses are totally useless to me and I'd have to go somewhere else to get glasses that fit. Renata's response, "Okay." No apology for ordering the original glasses first purchased that were way to small, she simply ordered from the records of the original transaction, her thoughtless error. Never offering me an additional charge to order correct frames. Just displayed an additude of oops, I ordered the wrong frames, your screwed, I don't care if I know these are useless to you and you are out your money,"Okay." I went to Waterford to an eyecare that manufactures glass lenses, explained my problem to the owner and brought in the glasses I received and paid for that never fit. The man looked at me and stated you need a 50mm frame, what I had was 40mm. I picked out a frame on his advice, they fit perfectly. He's my new eyecare professional. I later had learned that Dr.Wamboldt works for a big box store in eyecare in Kenosha, apparently allowing Renata to run the show with everything except eye examines with her business, go figure. Why Renata has a job is beyond me, she is grossly unskilled and does not give a darn about Dr. Wamboldts customer base, has no people skills. After I had purchased my glasses in Waterford the owner told me he had made the lenses that were in the glasses I brought in from Wamboldts. He told me this should have never happened, that this was a rediculous case of bad business on Renata's part. I want to add, in fairness to Dr. Wamboldt that I had spoken to her once and she was professional. She did not do the examines on my eyes as I already had a recent prescription. My suggestion would be to Dr.Wamboldt to hire a pleasant personality in your business, one that has experience, that cares about having a job, that does their job to avoid these types of reviews. read more

I have tried this office on multiple occasions. I was always greeted by the receptionist and told I had to wait until the Dr. arrived. The Dr. was not even in the office until 15 minutes after my appointment was supposed to start. This happened on three different occasions. My appointment took an hour and a half last time because she sent me to the waiting room to wait for my eyes to dilate while she did a full exam and had a lengthy personal conversation with the patient afterwards. All the while I was waiting for her to examine me. She also had me try on my contacts while my eyes were dilated which is not recommended. The receptionist has been rude and unhelpful. I have also attempted to pick up a glasses order four times during business hours and was meet with a note on the door saying they were closed. I will not be returning. read more

Upon going there I was excited to get new glasses and try a new place out, I left disappointed. The eye doctor was extremely rude. I had my eye exam done and then sat down to try on some frames, the whole entire time I felt rushed and when I asked questions about what my insurance covered they acted as if I should already know. I then asked how much it would be for a contact exam since I wasn't offered one and was told the amount and after I agreed upon it they asked the eye dr to do a contact exam which she was annoyed by because all she did was check the size I needed gave me a pair and said come back in a week then you can get your prescription. I wasn't offered any deals, wasn't told anything about which contacts would be best for me, nothing at all. I made sure I told them that I felt rushed and they ignored my comment. They weren't informative at all and didn't seem to know what they were doing. I wish I knew how much customer service they lacked before I came there. Definitely won't be going back and don't recommend this place at all. read more

I went in specifically to see this dr to address with her that my near vision while reading/working on the computer was fuzzy and causing eye strain. After the exam i was whisked over to order glasses by a team of 2 including receptionist. after i received the glasses wore for 2 weeks i called the office to let her know that my near vision was still kinda fuzzy and causing eye strain like before. The receptionist is who i spoke with. She explained they ordered me far vision glasses and expected they would take care of all my vision . She suggested I take off the glasses when reading! ( the very reason i want in to get exam and glasses!) i asked if she meant not to use them for work and reading, she confirmed that is what I could do to avoid the fuzzy vision up close. when i told her that i told the dr i needed help seeing close , not far, the receptionist explained the prescription works for 99% of people but didnt for me since in a 1% that needs some bifocal added and that i could order new lenses through their office at my upcharge$. so now i wasted $279 on glasses from this dr that do not! solve the problem i went to her with. When I contacted office back asking for a call back from the Dr, I was told she'd likely get back to me in a few days when she had time by the receptionist. I am very disappointed with this office . I will not return and would not recommend this eye dr. read more