Daniel was cool and professional Explained everything and was really customer friendly

BEWARE of what there prices are. They do not inform you of what they charge and how they come up with prices until you get the charge at the end. Towed many vehicles before and asked if they tow a fork lift today. They did not tell me it was a different price, almost twice as much to tow a fork lift compared to a vehicle. Talked to the manager and he said "We assumed you knew what the prices are". He kept talking over me as I tried to explain my point of view, no customer service skills. I am a small business owner and I am upfront with my cost, not trying to nickel and dime my clients. It would have been cheaper to rent a fork lift. read more

Second to none great services great staff this place rocks for service integrity and high level of quality with there state of the art equipment I was treated with respect and honesty read more

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I suggest if you're looking for a great company that does a great job, this is it. They have a driver, steve, awesome guy!

I have used Barnett's Towing twice now when my car has broken down. The tow tuck drivers are very courteous and helpful. Taz was our tow driver tonight and he was very friendly and helpful. He towed our car to the dealership and dropped off the keys for us. Will use this company again! read more

Omg 10 stars. They helped me sons car out getting it towed so quickly and easily. They made a super stressful situation so much better. Fairly priced too. So grateful! read more

Tim came to tow my RV back to my house from a short distance away, where it had died. I live on a dirt road and he said no way can he get his truck into my driveway. But he worked out a plan and he was able to tow it to my driveway, then he drove it down and into a parking spot to await service. He went above and beyond, and was so nice during the whole process. Made a rotten situation seem not so bad. So I thank him and Barnett's Towing. read more

Quoted one number for towing a forklift 6 miles and charged double. When I questioned them, they said because they charged me point to point fee. I was quoted $125 plus $1 per mile. No mention of any point to point fee. See screen shot. DO NOT recommend using. read more

Barnett's Towing Service - Photo of quote. - Towing Near Me - Tucson, Arizona

Always super fast to respond to my call for help. Great company to work with I have used them multiple times and always recommend them to anyone that ask about a towing service read more

Barnett's is one of the Best I called and Helene totally handled my one of kind tow service. I needed to move a classic car in a hurry and they were there so fast and took car of it without any issue at all. They are reasonable and very professional. Very Friendly. Thank you again 10 Stars from me. A+ PLUS SERVICE read more

Barnett's Towing Service - Car and Tow truck - Towing Near Me - Tucson, Arizona

Let's put it this way, you'd be dumb to go with anyone else! Gosh, they made my day. Everything was as they said. Cost and service. No surprise fees, no hidden fees, etc... Straight and honest answer. It didn't cost an arm and a leg. Compared to the other Tow companies I called, Barnett's fees were chicken feed! This is a family business that has been around since 1963! Doug was the person that towed my car and man was he a gentleman and patient with my few but too many questions when he had to be going on to the next job. Thank you very much, Doug and Barnett's Towing family THANK YOU!!!! read more

Great Service. Rene was SO HELPFUL. We have a 38" Motorhome towing a car. Rene was very helpful letting us know we needed to remove the car to get out. He brought our dog treats, gave us bottles of water and wet clothes for my husband hands once he re-attached the car. I highly recommend Barrett's. read more

Needed a tow- it's an expensive thing. I was quoted $215 by another company to tow my motorcycle 2 miles. Called Barnetts and they said their rate is $125/hr. We discussed the motorcycle, the distance, and I hired them. They said it would be a couple of hours be fire they could get to me. 45 min later, their truck pulled up, the driver was very nice, I pulled the cycle out, we discussed the tie down method. It was loaded, consulting me each step of the way. Driver wins efficient and off we went. Same interactive involvement for the unload, quick and efficient: total of 1 hour. I would definitely hire Barnetts again. read more

Barnett's was recommended by a Freightliner service center to tow our 40 ft Class A Motorcoach in for service after a DEF system failure. This company is the most professional, experienced, and courteous company from first contact to end of tow we could have asked for. They knew exactly how to make sure our coach was handled expertly and with great care. The office staff and big rig tow truck operators were exceptionally kind and courteous in handling our property and us. We could not have been more pleased with all the aspects of what could otherwise have been an extremely stressful situation. Thank you to the office manager and drivers Tim and Tim for being the best of the best in our book. Highly recommend this company. read more

My car broke down today at the Tucson mall. Taz was my driver. He got there in 20 minutes and was very professional and friendly. It was a great experience overall other than my car breaking. I would recommend Barnett's and Taz's services to anyone who needs a tow. read more

My car blew a hose on the freeway. I looked up towing spots and this one seemed good. With tow companies its hit or miss to be honest. They showed up within 15 minutes of the call, and the driver was a really awesome guy. They got me towed to the shop and the customer service was amazing. From 22nd and freeway to oracle and prince was $75, so not bad in my book. I would highly recommend this shop to anyone!! Thanks again guys!! read more

I had a truck towed by them when my axle broke in the front of my vehicle. They came and got it up on the tow truck within two hours. Nice guy too. read more

After getting the run-around in 100 degree heat (for almost an hour) from another company, we called Barnett's. TJ was amazing. He took down our information and the truck was there within a very short time. The driver (we didn't get his name) was super efficient and friendly. As upset as we were before calling Barnett's, he got there and took care of business, which was such a relief. The entire transaction and service was hassle-free, professional, and reasonably priced. Thank you to TJ and our driver! read more

Great heavy towing service very fair prices on time I had a large service truck near Sedona they drove a huge truck and huge trailer all the way up from Phoenix loaded my truck had it at the dealership in South phoenix in no time at all great company Great prices great customer service! !!!!!! Don't hesitate if you need anything towed toed call them asap don't even bother checking with any other company Vicki was great driver was very professional read more

Barnett's Towing Service - Barnetts towing service is the best! - Towing Near Me - Tucson, Arizona

Efficient, friendly, professional, fast and fair. My pickup was disabled in a rural area west of Tucson. 'Called Barnett's, spoke to Michelle who took my info and immediately dispatched Tony - who was awesome. He got to me and towed my truck to my mechanic quicker than I thought possible. The best towing experience ever. Highly recommended. read more

Showed up quick gave my truck a jumps start and was very nice. I hope I don't need another jump anytime soon but if I do I will be using this place again. read more

Courteous, on time service. But $325 an hour ended up costing me over $1700.00 for towing my RV only 57 miles on an interstate with a 75 mph speed limit. Thank goodness for insurance! read more

When I called for a quote on Friday 1/25 to tow my vehicle from Tucson to Phoenix, I was assured with confidence that going with the Barnetts hourly service was of more benefit to me than the usual hook and per mile charge companies. The trip was exactly 102 miles from pickup and delivery, and I was advised "port to port would be roughly 4 hours without any hiccups. 4 hours at $85 an hours equated to $340; a deal in my book. When my vehicle was picked up at 10:35 am, it was fast and efficient, about 15 minutes. The driver asked me if I'd like a call when he delivered the vehicle, or when he got back; I advised when he got back. I went along my workday, and thought nothing of it, until it was 5:15pm, and I hadn't received a call. I looked in my email for an invoice, no invoice or receipt. I checked my card account to see the amount of 5 1/2 hrs being deducted. I then called in to speak with billing to be advised there was no one to speak to until Monday. I called in today with no follow up communication from Barnetts. I called back in this afternoon to inquire on the billing, and was told by Michelle she noticed something, but had to speak with her Manager once he arrived back in. She called me back stating that the trip was truly 5 1/2 hrs, I still questioned it, then she told me due to gps it was really only 5 hrs. I still questioned it, and am under the belief that they credited half an hour to give me a small discount, when in fact I have been incorrectly billed for inaccurate time. I personally would suggest using another company as their hourly service seems to be utilized as a predatory practice against anyone that's unable to protect themselves, or unwilling to question. Best regards, Peter Thomas read more

My daughters hood came up on her car driving on the freeway 10 miles from Casa Grande. She called me in a panic and I told I was on way from Tucson. I called Barnett's towing and they were great! Fast service with no wait. The tow truck showed up five minutes after I did. The driver was friendly and very helpful. Thank you again Barnett's Towing. read more

I called and spoke with a Michelle who was awesome from the get go. Gave me a quote and time frame and was well within the time frame and it was not only the best value, it is the best towing company we have ever had!! Although we hope not to have to use them too many times in the future, we won't use anyone else! Aloha, the Medlock read more

Broke down in the middle of Vail, Az. Barnett's was fast and Driver David was really helpful and did the job quick ! Def recommend

Very friendly, very quick, and even helped me push my vehicle from back car port to the street! For sure first call here forward.

Found Barnett's on Yelp as we were 300+ miles from home and broken down, during rush hour, in an area we weren't familiar with. The staff, from the call to the tow, were professional and very hospitable. Doug was quick to arrive and went above and beyond to help us get back to our hotel and our truck to a repair shop. Would definitely call again if ever I needed a tow in AZ. read more

Flawless towing experience from initial phone call to car delivery. Darryl was OUTSTANDING in handling my request to tow my daughter's 2007 Toyota FJ. While waiting for my credit card to clear, Darryl sent his driver to go pick up the FJ. By the time the card cleared, the FJ was already delivered to Toyota for repairs. Oh, and the driver was just as OUTSTANDING as well. read more

My driver, Stephen (if I remember his name right) was extremely kind, professional, and helpful . He made the whole stressful experience more enjoyable. Response time was quick, and I will recommend Barnett's to everyone I know who needs a tow. Will most definitely use you all again! read more

Broke down coming back to Tucson on Friday before Memorial Day weekend. Had our truck and fifth wheel. James showed up and towed us to a nearby camp ground. He was very kind and helpful and got the job done damage free,, Everyone I spoke with at Barnett's Towing was great to work with. I would defiantly use them for any towing needs at all.... read more

got my car keys stolen and was beyond stressed out about getting my car home, mario was there within 30 minutes of me calling and was beyond helpful. he was extremely kind and got the job done in one hour! he made a very stressful situation a lot easier on me. definitely will recommend to anyone that is in need of a towing service. read more

They were prompt and efficient. Not a single complaint! Hopefully, we won't have to use them again but Barnett's will be my first choice if we do! read more

Professional service all the way around and very reasonably priced! My son's truck broke down in Tucson and they towed it to Mesa. We had to mail the keys to my father and they even called the morning scheduled just to make sure the keys arrived and we were still a go. Other towing companies were charging outrageous amounts. I would highly recommend them to anyone! read more

After driving all the way to Tucson from Indiana with many other issues, we broke down leaving Tucson for our trip home. We were driving a motor home and pulling an enclosed trailer with our 3 kids. Roadside assistance left us on the side of the highway for nearly 2 hours when I decided to contact a local towing company direct. Barnett's was there in 40 minutes and we were 40 minutes out of town so the driver didn't waste a moment getting to us. As soon as he heard there was a family stranded on the side of the road, they hurried right to us. Our driver, Dan, was awesome!! He worked as fast as he could to get us hooked up and piled us in his cab and we were off. Yes, it was an expensive tow but we were hauling a lot of weight and roadside assistance kept calling me back saying they couldn't find anyone to haul a rig as big as ours. It was very frustrating. Called my insurance as soon as I got back and they reimbursed me the full amount for the tow. Barnett's was great though! Our driver even found us a shop he trusted to take our camper to and dropped us off at a hotel after he unloaded the camper. He even called my husband the next day to make sure we were ok and ask if we needed a ride anywhere since he lived real close to the hotel we were staying at. Just true customer service. What a kind and caring company. Not one complaint!! read more