This is the first time we've used this place for boarding. They were there for three days. I have two puppies. One is a German shepherd husky mix and the other a Great Pyrenees husky mix. Both dogs seemed well cared for. Exhausted when they got home though and a little grumpy we had left read more

Let me start by saying that I have used Barnyard Grooming twice now; once for grooming, and once for boarding. My first experience was with grooming, and it was O.K., but even then not something I was sure I'd recommend to a friend or family member. The facilities are not very clean... this is however, something you may expect from a kennel if you have been to more than one in your life. I tried not to let this deter me after the first visit. The smell is overwhelming... Cat urine is the high note there, and just being in the building long enough to sign papers or drop off/pick up pets will leave you smelling for the drive home at minimum. I assumed, during the first visit, that maybe I had just caught them on a bad/busy day, and that it probably didn't smell so bad all of the time... boy was I wrong. Our second visit, kenneling over Memorial Day weekend, was significantly worse on all fronts: 1. They charge you BEFORE you are able to inspect your pets. Had I seen everything I am going to describe I would have had a hard time paying in full. THEN to add to this, I was overcharged, which I KNEW but kindly overlooked because I know that the youngest of the two dogs can be a handful. They charge 10 dollars a day to kennel. My dogs were the for 4 days, and I was charged 100 dollars. 2. There is no evidence that my dogs' diet was adhered too, even though I left food and feeding instructions. I was informed that both dogs came down with diarrhea 2 days before I came to pick them up... I would consider this urgent enough to contact pet owners about... no call was made to me when I was away. When I asked if their feeding schedule was kept, I was given a sheepish yes, but no one could tell me where the bag of food I left was, or where the measuring cup I left was either. I do not believe that they were fed the food I left, as further evidenced by the next issue 3.There was no regard for the belongings I left with them. You are required to fill out a card with contact info, personal belongings, etc...standard fare information... Yet upon pick up, they couldn't find my leashes either, which as it turns out were soaked in what I am assuming is urine, and were left in another kennel with different dogs whom I can only assume were walked with them. I didn't bring those leashes to be used on other pets, just mine. This makes me think that they probably mixed up foods too, and probably gave my dogs' food to someone else (I use Taste of the Wild... it's rather costly), and then just gave mine whatever they had lying around, causing the diarrhea. I understand that stress can also trigger stomach issues, but as the evidence starts to stack I can't imagine that is what caused it. 4.Signs of neglect. The very first thing I do, when kenneling my dogs is ask about their overall behavior while I was away. One is still basically a puppy, and he is let us say... spirited. When I asked however, if they were trouble, I was told that not only were they NOT trouble, but that they had no behavioural issues while I was gone at all. When I was leaving the building I noticed that both dogs had skinned noses, in the exact same spot. I immediately returned and asked if anyone knew how this had occurred. I was then told that they fought a lot and that must have been what caused it, but it looks more like they were hit or push around/ into things. I hate to throw that kind of an accusation around, but the amount of skin that is scraped off of the female's nose couldn't have been done by a bite. 5.Finally we return to the smell. I have never smelled a smell on my pets, such as the one they had upon pickup. They both has diarrhea caked to their tails, and smelled like cat urine and feces. It took me 2 hours to get them clean. I will never ever be taking my pets back for anything in the future, and in the event that they ever become a "last resort" for you, I recommend that you thoroughly inspect the premises and know what you are getting into ahead of time. read more

I will never use them again. This last visit was the third time I have used them for boarding and grooming. The first time was the week and a half around Christmas time and nothing major happened they asked if our three dogs a German Shepherd, lab mix, and Jack Russell beagle mix could board in the same kennel. I was lead to believe this was a large enough kennel for all three of them. They also said they could separate them if needed. There was an issue at some point with the three of them being together in the same kennel so the smaller dog was separated from the larger two dogs, but no major issues or injuries during their stay. The second time was in May again for a week and a half. I am not sure if they were all boarded together the entire time or not. We asked that they be bathed and their nails trimmed. Their nails were not trimmed despite being charged. Other than that though nothing else stood out. This third time we told them we would pick the dogs up in the morning on Tuesday. We got there at 8:05 am and they were just opening up. The dogs were supposed to have their nails trimmed but they had not been trimmed yet. So we said we would go and come back because the woman at the counter a worker there no the owner said that it would be about 20 min for the nails to be done because the guy was on his way there. So we left and came back about 8:40 or 8:45. Somewhere in that time frame my little jack Russell beagle mix was attacked. They maintain that it was one of our other two dogs that he was sharing a kennel with. Which is not unlikely since our German Shepherd is a senior and losing her hearing and has severe arthritis and cataracts. However, what I don't understand is why they didn't have on record that the little one needed to be separated from the larger two since they had to separate them in the past. I would not have posted this if my dog just suffered a minor injury. I understand it is a risk to board or leave an animal anywhere. However, I expect if I do have to leave my animals that the facility I leave them at that is a certified kennel would take proper precaution for their safety. It is negligent to put two 80 some pound dogs and a 28 pound dog in a 10 ft kennel. Dogs fight and stress is heightened when they are in a small space. I brought them my invoice and they informed me it's just a risk you take when you board an animal. read more