Good service. Friendly also. Always do a good job. My dog loves them…read more I like it there my doggie does to

We are first time cat parents and weren't quite sure what our boy needed in terms of summer…read moregrooming. Lou's Place for Pets took care of us and recommended what was best for him. Not only can you board and groom your four-legged family members here, you can stock up on just about anything you need to keep them happy and healthy. The prices are super reasonable, and it makes you feel good to know that your fluffball is being cared for by someone who loves animals and is passionate about animal rescue.

Penelope's is great. I have 2 shih-tzu's I took them to another local, (no name given) i was told…read moremy male needed to be sedated, so i got the pill from the vet. Never Again!, my dog was drunk and traumatized. I later, while listening to others in a vet office, overheard that their dogs had to be sedated also. I realized then, that is was not my dog needing sedated, but it was the groomers lack of experience and knowledge of animals. I prefer a person with the experience to handle a nervous dog. Penelopes Pets is the place. don't make the mistake and take them elsewhere, your dog could be the next one sedated.

I love Dr Salyer he is one of the best Vets A round I have been taking my animals there For a year…read morenow can I ask for a better vet he saved my little baby life his staff is very friendly very wonderful they really care about the animals I drive over an hour and a half away And yes they do take walk-ins from 9 to 12 and 3 to 5 and the long as I ever had wait is 30 minutes

There should be an option for 0 stars. Please read all i…read morehave to say. We recently went on a 5 day trip do Disney in Orlando. boarded molly for her second time at Tin here. She has boarded 6 other times at other facilities when we lived in pittsburgh without issue. Molly was dropped off in perfect condition. She had recently even seen the vet to update her vaccines for the stay. My wife and I enjoy our vacation can return on day 5 to pick her up near closing. I happily pay the ~$ 270for her time including "bath". They of course have the tip screen up before they bring out your pet. I tiped well too. As a lady is bringing out molly. The one thats been dealing with my payment states... "So that spot on her neck, has gotten a little bigger" "I reply, what spot, there was none" They bring her out, my wife lifts the dogs chin and gasps and begins to cry. Me expecting it to be the size of a nickel take a look. And Gasp myself... i never react that way. The workers said that they were told we were informed of it. We were not. we checked our emails, voicemails, texts nothing. The ladies there said they only work on the weekend. We demanded to speak with the manager or owner but they couldnt get anyone one the phone. They did seem mortified that we were never told. my pregnant wife was crying in the store while we were wanting answers. Im a doctor and know that when someone gets hurt in the care of the hospital, an incident report gets filled out. The workers opend her file and said there was no reports. And they they do fill them out when things happen. She also pulled out my intake form to see if we documented any issues with the dog on drop off. We didnt. Perfect health before. We leave and take her immediately to the animal ER. There we find that molly is febrile hair matted into these spots. And in pain. She gets pain pills, steroid shot and pills, and antibiotics. She was diagnosed with hot spots. And i realize hot spots can happen. they let it escalate dramatically. Told nobody. And presented our sick pet to us like nothing happened. We have multiple relatives that live within 15 minutes. That if they called and said molly has ANYTHING wrong with her, they woulda came and picked her up at our request. And half her neck would not be missing. And she wouldnt be bleeding on our carpets at home. The next day. The owner or manager finally calls me. Apologizes for dropping the ball in communication. Said she had a family emergency and thats why that happened. I said sorry about that. I requested they reverse my tip and pay for the 250 vet bill. Because they let it get so bad. She said that they put some cream on it. Idk what the cream was. But they arent vets. That doesnt fix infections. I didnt request a refund for the stay (though a proper business would offer) because she did board there the entire time. Our conversation was cordial. She agreed theyd cover the bill. Said shed email me and asked for me to reply attatching the bill and pictures. I check my email an hour later. She sent me the contract stating they aren't responsible for what happens to the pets. opposite what she said over the phone. I reply saying "this is the optehat you said". I call them back. Voicemail every time. Its like 2pm. They are open. Concerned they are ignoring me bc they know my unique area code. i have my wife call. Immediate answer. She says my husband is trying to contact you. They say their phones are on the fritz. And post about it on their facebook page. (Suspicious). Wife gets them to call me back. And they refuse now to cover the vet bill. Admit no wrongdoing. Total flip. even though my dog is visibly injurged and sick. They offered, reluctantly a free bath. And half of the vet bill as a future stay credit. $125 future credit. And they acted like they were doing me a huge favor bc "stuff happens". Obviously i will never go back. It seems their reputation is worth less than a $250 vet bill. They are unprofessional. We give contact and emergency contact information as well as vet information. For them to not call a single one. Again. Woulda yanked Molly out the second there was an issue. We were in florida, not the moon. 3 days in they took a photo of her. And you can actually see part of her neck condition. Our eyes just didnt gravitate there on vacation. My wife made a post on facebook sharing their experience. So many people with pets shared stories of poor treatment in the comments. Many just dont review here. She also posted a google review. Not sure if the company can flag it because its not visible. Multiple Former workers even reached out to my wife privately saying how bad it is. And that the dogs get barely any free roam time. In and out, just for the pictures.

I hate that I'm writing this review but my goal is to keep it honest…read more Drop off: 8/2 ~4pm Pick up: 8/4 9:50am Cost: $82.68 We were in Ashland from Columbus for a funeral. Our normal boarding place was booked due to the last minute booking attempt (funeral). So we decided to travel the 2h with Winston and just board him in Ashland. We decided on TinWoof inn, the Google reviews seemed promising. When we arrived the staff was incredible, super nice and the facility looked so promising. It looked like it would be a fun little vacation spot for my chunky guy. I dropped him off with such confidence. I chose to pick him up on a Sunday. They are closed for a short period of time on Sunday, this is weird, but it wasn't a problem with our schedule to get him Sunday morning before they closed. So no real issue with it, but I did think it was weird. Who's with the dogs during this time? Maybe not someone capable of dealing with the public, idk. So I picked up Winston Sunday morning. On my paperwork, they someone how had me down for a pm pick up, so it doesn't seem like they were prepared for me to get him so early. When I got him the poor guy was covered in pee and his behind was dirty with poop. I didint mention it because, what am I going to do, wait for a bath. They gave me his food that i brought and on the bowl they marked "1 cup 2x day". I asked how that could be when I wrote on the Intake forms in 2 different places "1 cup 3x a day". I mentioned he's a 45lb dog and he's on the Royal canine diet that is 3 cups a day. I expressed how let down I was with this and the employee said "I have a 50 lb dog and I only give him 2 cups and I don't follow the feeding charts on the bag personally." I said "well, I do" and she said "we didint starve him we gave him lots of treats" lol I then mentioned that I put on the intake forms to not give him anything extra. As with majority of English bulldogs they have weird stomachs and I didint want to drive 2 hours home with him with an upset stomach. I mentioned this and she said " oh if you said no treats we didint give him treats" ...they apologized... I paid the 82 bucks for ~2 days and got out of there. I'm not 100% sure I'd come back.

The dogs are always taken very good care of and her facility is wonderful! She treats all animals…read moreas if they are her own!

I wish that I could leave 10 Stars! Words cannot adequately…read moreexpress our appreciation to Melissa Howard and Dawg Dynasty for their outstanding and loving care of our dog Macie during the Christmas Holidays. The facility was immaculate and well equipped. The kennels were large with elevated pet beds and blankets. We were also allowed to bring Macie's bed to help her feel at home, as well as her favorite toys. The outside play area was securely fenced and offered a covered area for those reluctant to relieve themselves in the rain. There were also elevated beds for those guests wanting to enjoy the sun. Much to our (and other family member's) delight, pictures were regularly shared of our pup enjoying her Christmas vacation with "new friends". Santa even appeared on Christmas Eve and left each pup a stocking full of toys and treats. It's difficult to leave a furbaby anytime, but Dawg Dynasty treats their " four-legged guests" like beloved family members. Although this was our first stay, we cannot imagine boarding Macie at any other facility.

Horrible place to shop!! Half the time the shelves aren't stocked and pallets are just sitting…read morearound the store on the floor. If you need help, just forget about it! Last time I went in there I waited for someone at the checkout counter for over 15 minutes!!! The selection of dog collars and leashes is absolutely pitiful. Most of the staff are unfriendly, especially the manager!! I was so excited when they put the store in, but that excitement has quickly faded into disgust!!

Dog and cat toys are amazing but I got my fish today and it literally died five hours later so do…read morenot recommend getting fish unless it's a pretty little fella

I called to have an apt for Wednesday, however, the day before my dog decided to find all the mud…read moreand play in it. I called to see if they could possibly get my Aussie/Great Pyrenees in a day earlier to get groomed since she was a mess. They were able to squeeze her in! I drove from pikeville (45 mins) and she was done in about 4 hours, which isn't bad regarding the last minute change and all the dark, sticky mud/clay she got into. They took their time making sure she was completely spotless, de shedded, and cleaned around the ears and backside. Super grateful for their accommodation and the work they did on her! She smells and looks great! Also, they have large individual crates with mats in the back to make sure your doggo is well taken care of before and after their time. I am definitely coming back here for all her grooming needs! Very clean building, very cute decor, and pleasant staff!

Suzie and her staff are the absolute best !!!! Check out Happy Tailz boarding too!!!read more

Fantastic staff, Went above and beyond to care for our boy Booker. They even sent a couple of…read morepictures of him without our asking for them. They told us they send photos of your pet every day anyway. He also enjoyed some great Christmas cookie treats they made. They said everyone loved him and he got along well with all. More than happy with their service and care. Would highly recommend them for anybody's cat or dog.

this is the only place my dog drags me into! She loves it, and gets play time with other dogs.read more

Have taken care of my fur babies many time and I'm always happy & feel relieved each time…read more Very good

Kim is my cat and she loves the big room that they have for cats. At times he told me she sets by…read morethe doorway and just looks at the dogs as if to say you can't get me. I take my food and she thinks she is home, when I pick her up she walks around the living room smelling everything then she knows she is home again.

Not bad, but the service could and SHOULD be much quicker. I've waited nearly 3 hrs for just two…read moreshots for a kitten. That's a long time to wait....and wait.....and wait. Staff seemed very helpful and friendly. Vet was very knowledgeable and confident in his work. I hate to return again knowing how long I'll have to wait.

This Vet is strictly a for profit agency praying on the emotions of animal lovers to cover…read moreexorbitant expenses for what should be relatively affordable and routine care. They will not honor agreements with online companies for medicine that they do not carry. Twice orders I placed with Chewy.com were canceled by this clinic. The first time they told me it was because they needed to perform some stupid expensive tests on my dogs before they signed off on this flea and tick medicine. So I agreed and paid the stupid fee. When I went back in to order it again, they canceled my order again. I strongly recommend anyone in EKY to use any other vet to care for your pets.