Nice people, and great initial impressions of the care, BUT wear an n95 if you have allergies to…read moreperfume or air fresheners. In addition to the scented candles, room sprays, and car air fresheners they are selling in the lobby (which make the whole place reek), the tiny exam room had BOTH a screw up air freshener AND a glade plug-in. In a tiny room. Take allergy meds, wear an n95, and bring your inhaler with you. Clothes, skin, and hair still reek of air freshener after siting outside for 10 minutes. Plan to wear the mask home, bathe, then wash all clothes, rinse with vinegar and hope the smell comes out of my coat. I wish I were exaggerating even a tiny bit, but I am not. It is stronger than a Bath and Body Works store in that exam room. So, since this is how we must suffer now to get vet care for our animals, wear and n95, and go prepared for an allergy or asthma attack. Nobody there has a working nose.

Dr. Osborne and staff are kind, caring l, & professional. She thoroughly explains everything that…read moreshe that finds and takes the time to answer any questions that you may have.

Not bad, but the service could and SHOULD be much quicker. I've waited nearly 3 hrs for just two…read moreshots for a kitten. That's a long time to wait....and wait.....and wait. Staff seemed very helpful and friendly. Vet was very knowledgeable and confident in his work. I hate to return again knowing how long I'll have to wait.

This Vet is strictly a for profit agency praying on the emotions of animal lovers to cover…read moreexorbitant expenses for what should be relatively affordable and routine care. They will not honor agreements with online companies for medicine that they do not carry. Twice orders I placed with Chewy.com were canceled by this clinic. The first time they told me it was because they needed to perform some stupid expensive tests on my dogs before they signed off on this flea and tick medicine. So I agreed and paid the stupid fee. When I went back in to order it again, they canceled my order again. I strongly recommend anyone in EKY to use any other vet to care for your pets.

I've had a lot of trouble finding a good vet for sheep in the area ever since we started raising…read morethem 3 years ago. Joey has been a godsend for us. Even though he is _always_ busy, both times I have brought a ewe to him he has made time to treat and advise me and I left very happy with how affordable his services were. Thank you!

Beyond reasonable on cost.....excellent care by Dr.Ben and excellent care for a homeless dog with…read moreblastomycosis. Receptionist was super about helping us be seen in a timely manner, Dr. Ben offered options for care and although the dog lost his vision, his life was saved ! impressed with the care he received!

This veterinarian is wonderful- very knowledgeable and compassionate! The vet techs are so friendly…read moreand helpful too. They explain things well and help put my dog and cat at ease. I would definitely recommend them for anyone needing a veterinarian!

Penelope's is great. I have 2 shih-tzu's I took them to another local, (no name given) i was told…read moremy male needed to be sedated, so i got the pill from the vet. Never Again!, my dog was drunk and traumatized. I later, while listening to others in a vet office, overheard that their dogs had to be sedated also. I realized then, that is was not my dog needing sedated, but it was the groomers lack of experience and knowledge of animals. I prefer a person with the experience to handle a nervous dog. Penelopes Pets is the place. don't make the mistake and take them elsewhere, your dog could be the next one sedated.

Bob is an excellent and knowledgeable man. We bought our puppy from him and he has the most…read moreamazing natural instinct. Again no training was needed at all. A breeder can not force a dog into labor so date's are always changing. An umbilical hernia can not be prevented by a breeder so that last comment is ridiculous from 6yrs ago. We have had 3 different breeds and all had the same issue but it never held them back. So a more accurate review is he is one of the better breeders that does not over price his well breed hunting dogs and is always upfront and HONEST! Thanks again

Great experience! Mr. Bailey was very honest to deal with and I highly recommend him. His pups…read moreare outstanding. We will be purchasing another pup from this kennel. Matt P.

Absolutely shameful and unprofessional behavior. Do not bring your pets or your family here…read more ​I am posting this to warn the community about the toxic and malicious behavior of the staff at Countryside Veterinarian on Old Springs. Yesterday, I was publicly humiliated when a staff member wearing red scrubs called the police on me, weaponizing law enforcement to intimidate me over a completely fabricated lie claiming my 3-year-old child was left "unattended." ​The girls working the front desk joined in, giving me dirty looks and treating me like a criminal. They didn't just provide terrible customer service; they actively attacked my character as a mother and used the police as their personal bullying squad. ​When the officer arrived, he completely realized the situation was a massive, ridiculous overreaction and didnt take any action. Interestingly, the officer explicitly told me he always brings his own dog here--proving this office felt bold enough to pull this stunt because they have a cozy relationship with local law enforcement. ​To make matters worse, when I called them out on Google, the owner, Dr. Caudill, immediately tried to reply and lie to the public, claiming "no woman works here" to make it look like I had the wrong business. Nice try, Dr. Caudill know exactly what your staff in the red scrubs did, and you know exactly who I am. ​They thought they could intimidate me into staying silent, but the public needs to know: if you clash with this staff, they will not hesitate to attack your character and falsely report you to the police. Take your beloved pets somewhere safe where the staff has actual integrity.

Countryside has been a life saver! It's never pleasant taking a pet to the vet but they make it as…read morepainless as possible. Other vets in the area have terrible wait times and seem to hit you with tons of extra charges. Dr Caudill is awesome and gave us tons of advice to help our pets. They aren't out for a quick buck, this vet and his staff deeply care for animals. I'll continue making the hour drive just to go here! A+++++++++++++++++++++++++++++++++++++++++++++

My friend and I heard a kitten crying inside the engine compartment of a parked car on campus, and…read morecampus security, firefighters, a police officer, and school staff came to help. After three hours, we finally rescued her, but she needed medical attention. We rushed her here, and the callousness of the staff was inexcusable. The vets refused to examine her because it would interfere with their lunch break, and the front desk told us we would have to come back 2 hours later. If a baby animal that has been trapped inside a hot car for hours and is bleeding and terrified isn't enough to postpone lunch, I genuinely do not understand how anyone would trust these people to give their fur babies the care they deserve under normal circumstances. We took her to a different center, and she has gotten the medical attention she deserves.

They hired a female vet. Very disrespectful young lady. My fur babies are family. The staff…read morebasically kid napped my dog. Double charged me for medication. Well they actually triple charge everyone.