If I could give zero stars I would. It took me a very long time to post this review because I was…read moreso angry and because I have never posted a yelp review in my life. But the dishonesty and way that Josh took advantage of someone who didn't know about vehicles is the reason mechanics get a bad name. My experience deserves a review. I Got a quote for a new water pump. Dropped off the car. "It will be ready by Friday" wasn't "ready" till days later Went to pick it up and it's parked out front with the hood open (to show that work had been done? ) I paid the guy Drove my car home Still making the same noise! What the heck? Call up Powerhaus. Takes me another couple days to get ahold of someone. I bring the car back. "Oh that's something else, not your water pump, your water pump is brand new" well... how much? Another $600 to fix that part. Ok, I'll make an apt. Called back several times to make the apt to "fix this new problem" no answer. Left several messages. No response. I Finally decide to take it to another mechanic. The other mechanic pops open the hood, shines a flashlight on the water pump and shows me how it is VERY obvious that the water pump NEVER GOT REPLACED. This nice mechanic who remains anonymous explained it still had the Toyota symbol and was clearly rusty and old (which I could see with my own eyes as he pointed it out to me) He explained if it was a new water pump it would be shiny silver, not old rust. I Took it back to power haus (seeing red the whole time) where Josh proceeds to argue with me but eventually says he will fix it. He gets my car in and then replaced the water pump, it's ready for pick up 4 days later. Upon pick up I said "I know that you didn't replace it the first time" he said "well it's working now right?" Seriously?!? On top of all of this, before I took my car in the first time I told him my 17 year old daughter was planning to drive it down to San Diego, and I wanted to make sure the car was in good order. With that knowledge, he still let me drive off without fixing the problem (And paying for it) knowing my daughter would probably end up stranded on the freeway if she drove that car down to California. Don't trust this guy. He lies and takes advantage of people who don't know about vehicles.

Joshua has been a solid communicator throughout, and gave me options along the way. He was…read moreunderstanding and didn't give me a hard time about my car

We have used Marshall's a handful of times throughout all of our different cars. They have always…read morebeen easy to work with and fairly priced. I have a high level of trust when they tell me something needs to be replaced. They are currently troubleshooting a head scratcher on our Suburban but they are communicating their findings well and doing everything they can to help steer us down the right path. Thank you for all your help! We appreciate your hard work.

Took my rig for preventative maintenance. Spent thousands of dollars, noe check engine light is…read moreon, car starts hard and they broke parts. Owner said, "things break and its no big deal" Is this how you want your vehicle taken care of?

Tanner was amazingly professional and went above and beyond to help me . It was after hours but I…read morecaught him there and asked for help because I had put too much oil in my car and was desperate. He drained it out for me even though he was closed. He also explained what I would need to do if I had an oil leak and other options. I would definitely trust and recommend him to anybody and hope to do business with them in the future. Thank you Tanner!

From the owner: At True North Automotive Service & Repair, we’re proud to serve Bend, Oregon with honest,…read morehigh-quality auto care. Located at 19835 4th Street, our expert technicians specialize in diesel and gas vehicle repair, diagnostics, brakes, oil changes, suspension work, and more. Whether it’s routine maintenance or complex engine diagnostics, we deliver dealership-level service without the dealership price. As a locally owned and operated shop, we value integrity, transparency, and building long-term relationships with our customers. Call 541-233-1565 or stop by today to experience service you can trust.

Guy tried to fight me over asking when my car would be done said he couldn't handle the pressure…read moreand was leaving my jeep on the highway!! Found another costumers screenshots I will post!

My vehicle had a few problems with the tie rod/wheel bearing/other front end stuff. They did some…read morework, don't get me wrong, but I had to take it to another mechanic to finish the job. Cost me an extra 15% to get the job finished. Would pick a different shop local... I know there's not many to pick from. Also picked up my vehicle with a couple loose nuts... not super safe.

Decent work for decent price. He replaced my glow plug relay. The new one was bad and he replaced…read moreit again quickly, without a hassle. The owner could really "update" his personal manners. He seems on edge and aggressive. Most of what he says is reasonable information if he could say it without making it seem like he is attacking you in the process. I would like to recommend this mechanic but unfortunately I can not. It's a customer service industry. Don't make regular, unassuming customers feel like they are causing you problems by being there.

American Pride Diesel is a group of highly skilled, knowledgeable professionals. I was facing a…read more$3,000. Tow charge for our diesel pusher because a different mobile mechanic screwed things up. My friends told me to call American Pride. American Pride showed up on time. Gave me written estimates up front. Then had our mobile home running again in just 20 minutes! It blew me away! They are so AMAZING. Call them. Get a second opinion. You will be glad you did.

I have never experienced worse customer service in my life…read more 1. I had never dealt with a salvage yard before, and due to my life situation, I had to "learn the hard way." From the very beginning, I was treated with bias, as if I was wasting their time -- even though I had already waited for a long time. My impression is that nobody in this place knows what they are doing, whether it's using a computer, finding paperwork, or locating auto parts. 2. I worked with Ryan, and my experience was extremely unpleasant. I ordered seat parts, but when I arrived, they only gave me the seatbelts and told me that the other parts weren't ready because they needed to be cut out of the body (the mounts where the seats attach). I also found better seats and asked about the price difference -- it turned out to be more favorable, so I agreed to wait even longer, despite already having waited a considerable amount of time. They told me they couldn't use the grinder because of sparks and because they had a fire last year. I politely asked about fire watch and the standard procedures for hot work, and in return I got an attitude of "don't be smart," so I patiently agreed to wait. This week they called me and said everything was ready. It had rained for two weeks straight. I naively assumed this meant the entire order: passenger seats, seatbelts, and the floor brackets. But when I arrived, they only gave me the seats. I asked about the rest, and another worker (I don't know his name) -- who clearly knew what was going on -- pretended to "forget" and handed me only two seatbelts (even though two passenger benches require at least four). Then he quickly walked away. I spoke with Ryan about the missing order, and he aggressively told me it would be ready "when the time is right." I politely asked him to at least give me a date and reminded him that last time he had promised they would cut the parts with the grinder if it rained. But now he said they had too many orders. He escalated the situation and, with his "fantastic communication skills," told me that if I didn't like it, I could just return everything and get my money back. 3. Conclusion: Once again, I've learned it's better to do everything myself. I don't blame anyone personally, and maybe for some people this place really is a "Klondike of automotive love." But for me, it's a place where you can be humiliated and pushed away so you'll never come back (and never recommend them to anyone else). I will not recommend this place to my friends -- even though I have friends with three Subarus who constantly need parts, and I actually wanted to recommend this yard to them. Maybe my review will be useful for inexperienced people like me, who come with good intentions. Be prepared for your time and your feelings to be thrown into the trash, and for it to take a long time to recover from the experience. If you do decide to use this place, avoid Ryan and go directly to the supervisor, Kelly, who might handle things more professionally -- although it's possible the real problem lies in his overall management system.

My favorite junkyard due to the staff being super friendly with every interaction iv had. I buy a…read morelot of parts from them and have never had a problem.

TL;DR: this location has poor communication and did not complete the work I was charged for…read more I have been to this location, at least four times now, but I have no plans of coming back again. The unreliable, poor customer service is driving me away. I have only come here to have new tires mounted on wheels and the first two times I came things went okay (only exception being no call to let me know the work was done). I recently brought tires and wheels in again to have them swapped and have some old tires patched and never received a phone call when the work was supposedly done. I mentioned to Jesse that I was not called the last two times but he did not seem to care. When I picked up the tires I was charged for all of the labor that should have been done, but later discovered they did not fix one of the tires even though I was charged for it. I went back the next day to have them fix the tire I was charged for and you can imagine my surprise (sarcasm) when they once again never called to let me know that it was done.

This was really a very miserable experience. I had useused the gills point SN Bend and had a great…read moreexperience so I assume Redmond would be no different. I couldn't have been more wrong. I wanted to replace a tire that was blown out and I had purchased four tires and had them installed at the other gills. I got a guy on the phone in Redmond, who identified as the manager and started to disagree with me that I had four-wheel-drive and would need replace all four tires. I know what kind of car I have and I know I don't have four-wheel-drive but this guy was adamant and nasty. he called me back three times after I kept hanging up on him to prove he was right. He made nasty comments on my receipt. I had to have the manager from the bend store intervene to get the job done. I will avoid this location in the future.

Due to my AMAZING experience with Volvo Cars Bend, I would never contemplate going anywhere else…read more THEY ARE FLAT AWESOME!!!! Hunter was my salesperson and Jamie was my finance person. When Hunter was not available there was always communication to another sales representative to take care of my needs, AND BOTH Hunter and Jamie were available on multiple times on their day's off even to assist me with questions and concerns. They go above and beyond with communication, meeting me with my ability, and respectfully and patiently treating me with dignity through the stressful situation of buying a new to me car. If you are contemplating car shopping in the near future, or find yourself in my situation where a new car was a necessity-go to Volvo Cars in Bend. 110% recommend!!!!

For all your used car needs in Bend. Selling brand new Volvo's in Bend. I would highly recommend…read morechecking out this dealership.

Had advanced coatings tint my Windows and put a bumping ct sounds system in my car there the best…read morein Redmond for tint and car audio

From the owner: At Advanced Coatings, we strive to provide the best Redmond, OR Auto Glass repairs and service in…read morethe area. We believe in exceptional customer care and value and will guarantee your satisfaction. Call now.