We have cracks in our ceiling and walls and they wouldn't come even check it out until about 4 days…read moreand when they looked at it they said that they would have to take about another 4 days to paint it and fix it. Maintenance is pretty good. Apartments other wise are pretty good. Pool is good and gym is great clean.

If you are thinking of renting an apartment in Liberty Hill "Luxury" apartments, be aware. they're…read morefar from luxury, dirty, what you pay and their standard are not the same. If you are not leasing an Upgraded unit they do not care. and this comes from property management. nothing luxurious about this complex. from property mana to the actual apartments. Be aware do not rent here! you can find better!

I've been here for nearly two years and there is a 3x5 and growing puddle in my bedroom from a leak…read moreI reported back in May. Apparently this leak is one of others in the building from the roof, no clear timeline on when the issue will be resolved was provided. Maintenance brought a fan and peeled my carpet up to try to remedy the situation, the leak persists. Currently awaiting a response to my concern

I lived there for a full year, if you're really considering staying there PLEASE READ THE WHOLE…read moreTHING BEFORE APPLYING PROS: The community is good. The neighbors tend to mind their own business & are pretty nice people. The office staff are friendly and helpful when you need something.They host little events and such for the tenants every now & then. Since I moved in back in February of last year, they've added a playground, an amazon package hub, put in new doors and toilets for the units and a new leasing office. The appliances in the unit are all up to date which comes in handy to keep you from having to get your own CONS: 1). The apartments are RIDICULOUSLY OVER PRICED. A one bedroom unit costs $900 + $5 for trash removal, NOT INCLUDING electric, internet or water. You're charged a convenience fee for paying online, so example; Rent +Trash = $905, w/ a potential $40 water bill (if you live alone) + $23 convenience fee (they also charge if it's over the phone) you'll ultimately be paying over $960-$970 for a 1 bedroom (and not a very big one). That fee goes up depending how much your bill is too so the higher the bill the higher the fee. Your best bet is to pay it at a money center at Walmart, they charge you $3 but that's way better than $23. 2). All of the closet doors in my unit were off track or wouldn't close at all (I didn't really mind). I found a dead mouse under my heat vent 3 months after I moved in (it looked like it'd been there a while so I wasn't really bothered), there were little black ants coming out of the bathroom corner which eventually stopped, then it was little silver fish (probably because of the constant flooding on the ground level). I had to contact maintenance 3 separate times because the unit above me was leaking water into my bathroom ceiling causing black mold above my shower. The first time they came they just covered the spot with a wooden plank, second time they covered it with spackle, then it took months for them to actually come back & paint over the spackle (they also left mess of it over my shower faucet & my bathroom sink when they finished). When I make a maintenance request I asked to be called first to schedule a time so that I could be there and have my ESA put away, but for my last request someone had come into my unit without my knowing & nobody called to set up a day. I only found out with an email the next day saying the request was completed. It was my understanding that they don't go into your unit without notifying you unless it's an emergency & it certainly wasn't so I guess maintenance can come in your place at anytime 3). Showering was a chore, not sure if any other unit had this problem but my shower had messed up controls. You could only control how hot your water is by using the cold water knob & you had to do it CAREFULLY. You turn too far to the left it gets too cold, you turn too far to the right its super hot, & it didn't matter how much you turned the hot water knob because that did absolutely nothing. Also the water pressure is non existent, if you started your shower standing in the middle of the tub, after 60 seconds you'll be standing directly under the shower head trying to get water. I thought that's just something that happens in apartments but the apartment where I live now doesn't have that issue. 4). Elevators are dysfunctional. One of them always stops at the lobby floor whether you press the button or not, the other sometimes won't close it's doors, doesn't move at all or occasionally will take you to your floor, stop & take you back down to the lobby without ever opening. The washing machines also break down a lot. I had to rescue my sheets from a washer that had burst open and sprayed scolding hot water onto the floor flooding the hallway (& it was labeled 'safe to use'). Some of the dryers won't dry your clothes completely either but hey, at least they have new vending machines. 5). There was no way for me to control the heat in my unit so I had to leave my balcony door open to cool it down in the winter a lot (&I wasn't the only tenant with that issue). But if your unit faces the front of the building you'll have to deal with loud neighbors on the bottom floor as well as 15 wheeler amazon trucks driving around from 1am-6am in the morning so enjoy that. 6). Lots of people in the building have dogs that aren't dog friendly or properly trained. There's also a lot of people who don't pick up after their dogs either (outside or inside the building) even though they provide free poop bags at the back door. 7). When I finally got out and got my security deposit back, they kept $195.72 of my $450 security deposit even though I didn't break anything in my unit. They charge you for cleaning the apartment regardless of the condition its in, had I known that I wouldn't have bothered to try and clean a little before leaving. I've attached pics of some of the problems mentioned before

Tammy in the leasing office is a GEM!!! Very helpful!! Move in was flawless !!! Communication is…read morevery easy! I love it!!

THE WORST PLACE TO LIVE IN THE ENTIRE CITY. I have reported the landlord(s) to state auditor and…read morethe BBB as possible embezzlers. The refuse to spend any of the renters money on the upkeep of the complex. From termite infestation to delaying the pool (a supposed amenity) for vague reasons given.

A much larger Redwood apartment was rented after 7 years as a Redwood resident…read more Wasn't allowed to go inside the larger until I signed lease and given keys. The ceiling in the living room has a 6' huge crack across the top, (with ceiling fan/light hanging on the side the ceiling is cracked open), one lane of the drive has been damaged down to gravel and the frig has a dent in the middle of the door. No damage at all in the small unit I've lived in since 2018, but the unit, for an extra $600 I will be paying has a ceiling ready to fall on my belongings/humans inside and a gravel drive. More damage to the larger unit by the previous resident than mentioned. I should have stayed in the smaller unit that I have taken care of.

Rent is way too high. I cannot afford groceries and gas for…read moremy car. There is nothing here, trains and highway. Can't even sit outside. I can't afford this place. They do have the best maintenance guys working here. You put in a request and they are here the same day or if it's in the evening, they are right here in the morning. I have lived here for 7 years this year rent went up 30% I will have to break my lease This is Redwoods at Bagley in North Ridgeville

I am singing praises about this location and about Ms. April McHenry. I contacted April and…read moreinformed I would be very interested in renting one of the houses when available. First we all know moving can be a headache but when moving from out of town can be even more frustrating. When I say Ms. April has been a charm and made this a very easy process I give her high praises for her professionalism. She answered all questions I may have had and kept me well informed. Not physically being in the state of Ohio, April did not mind answering my questions anytime I may have called or email. Easy transiton and I love this locations. Thank you Ms. April from Sonya

Overall these 55 and over apartments are nice. The four buildings are locked for security. There is…read morea number to call for off-hour maintenance problems. The property is well presented, tho the maintenance staff is small as worker turnover seems to be high. Each building has one and two bedroom units, and a nice lobby to sit in and visit, or wait for a ride. Everybody has a mailbox here. The common building has a large room for activities and parties. Bingo, speakers, potluck dinners and games are monthly. There's plenty of parking, and garages are available. A lot of people walk the green area and parking lot. Solon's Senior Center, the City Park, and Giant Eagle Market Place shopping center are nearby.

The apartment is definitely nice far as fresh paint and clean carpet although I don't care for the…read morelingering scent of whatever owner pets use to stay here I can definitely tell they had cats ..my bathroom was not done correctly the tub paint instantly started chipping off within my first 3 days of being here and maintenance is terrible they don't really keep up with making sure business is handled properly at all

We moved in near the beginning of the year and it was ok the first few days but then we started…read moreseeing roaches and getting bit up. I pulled the carpet back from a few bed rooms and they had roaches and bed bugs in our carpet. They told us that we would be having exterminators coming in every other Thursday go which they only showed once. After that I kept having to personally go in and tell them that we're having these problems and they'll say "we're getting to it" but have no word of anything. Since being here they changed management working in there a few times and the one I was working with was helping out pretty damn good up until the new management took over (10/16/2024 as I write this). I brought it up to the new management and told them I wasn't paying rent until everything was fixed and basically they decided to kick us out instead so if you have kids and a newborn like I do this place isn't a great fit. They have trash throughout their buildings and over filled trash cans that barely gets dumped so that's where most of not all of the roaches and mice are coming from them we have police here every other day and teens running throughout the building and smoking weed in the laundry rooms at all types of night Like said the place seemed good when we first moved in with previous management but current management is just awful and don't want to listen to the community

This property is great, clean and the perfect location in Bedford. It's well maintained and has…read morelarge apartments.

I moved into Trinity Towers a few months ago and I've loved it here ever since. From the…read moreapplication process all the way up until move-in day (and beyond), the staff had been nothing short of helpful and friendly -- especially Shauna in the leasing office and Cliff in maintenance, who handled my A/C work order professionally and efficiently. After settling in, I've come to appreciate the fact that, even with three buildings on the property, it's a relatively quiet and very clean area with kind neighbors.

i have lived here a couple months. the unit is nice and the people who live here are kind. the…read moreproperty manager- rachel is very nice. the only issues i have with this place is the laundry room and the pool. first off, don't even bother washing your clothes here. you will be spending so much money drying your clothes because these dryers DO NOT dry your clothes. good luck getting a refund from the company for your clothes that are still soaking wet. it's been 2 months and im still waiting for it to be processed. you also can't make another refund request until your first one is processed ???? you have to buy a pool pass to be able to use the pool here. why should i have to pay for a pool pass, at a complex i pay rent at for an amenity that you offer? then you buy the pool pass and the pool is closed for weeks at a time?? what a waste of money for the pass. you call the office/property manager to ask why and no one can give you answers. the pool has been open about a month and has been closed for 2 weeks already. if you want an apartment with a pool, don't bother coming here!