I got very lucky and there was a very short line when I visited (around 5pm on a thursday). They…read moreclose around 6 so that is maybe why there was no one. If the espresso bar side is closed, you can go to the gelato side and they have the pistachio and orignal there as well. The full menu is only available at the espresso bar. I ordered the hazelnut and it was delicious. I still dream of this affogato. Smooth, rich, perfect mix of sweetness and bitterness. I do think this is worth a stop if you are in Florence.

I heard about Vivoli from a couple of tourists whom I was standing in line with at one of…read moreFlorence's historical sites. I later saw a video about the same spot on Instagram. The seed was planted, so I made it a point to check out Vivoli when I was in the Saint Croce neighborhood. There appeared to be 3 queues at Vivoli: one for the cafe/bistro, one for the gelateria, and one specifically for affogato. I think it was possible to get the affogato from the first queue, but I stood in the affogato only line just to make sure. The queue moved pretty quickly. I probably waited around 15-20 minutes to place my order, which I did on a self-serve automated kiosk. I gave my ticket/receipt to a barista after paying, and then she started working on my drink right away. The process of making the affogato was very fast, and it was fun to watch. I noticed that unlike a regular affogato back in the USA, which is typically one big gelato scoop, Vivoli fills half a cappucino sized cup with gelato and then adds scoops around the edges to form a square shape. I got pistachio, so the gelato gets dipped into chopped pistachio bits. (The pistachio bits did add a nice texture.) Lastly, fresh espresso was poured in. Vivoli had a counter that could fit about 3-4 standing persons. Other than that, there's no where to sit inside the affogato storefront. Mostly everyone else tried to find a spot outside to enjoy their affogato. Although I did enjoy my affogato, I didn't find it particularly different than one I've tried back at home. It was just the prettiest.

Hands down the best pistachio gelato I had in Italy. Nowhere else came close! Really creamy gelato…read moreand the perfect balance of flavours. The line wasn't bad when we went but I've heard it can get busy.

This gelateria is located on a quaint street in Florence. Not super busy, except when other people…read moresee folks in the store they start flooding in. They had delicious unique flavors like the Dubai chocolate and the creamy pistachio ricotta, family liked it so much they wanted it twice in our three days in Florence (we wanted to try a bunch of different gelato spots). We enjoyed the Nutella, Stracciatella, and cookies n cream flavors. Staff were very friendly. Small size was adequate as they overfill it well, although of course larger size in gelato speak is always better.

Great gelato! I tried a lot of gelato spots in my time in Italy, and this one was near the top…read more Very good flavors, great texture - I go the dark chocolate and pistachio (my go-to's) and both were fantastic. I also sampled the chestnut and mint chip, both of which were also great. Highly recommend!

In an effort to try as many gelato spots as possible while in Florence, this was our second stop of…read morethe day. We came in right after they opened at 11am and ate on the little patio outside. The service was friendly and efficient and we really loved the hazelnut and stracciatella gelato flavors.

Definitely one of the best gelato's I've ever had and believe me I've had more than my fair share…read moreall over Italy in Europe. The nocciola was fantastic and had whole hazelnuts in it as a little surprise so good! They also make all their codes in the shop at an extra treat.

My favorite gelato in Florence ! Natural ingredients and seasonal flavors. The line moves quickly…read moreif there is one !

I made it my mission to eat as much gelato as possible during my most recent trip and this spot was…read moreby far my favorite. There was a very long line and it's quite small inside. It's become somewhat of a tourist trap from all the insta influencers. Reasonable prices. Two scoops for a the small. €3.20 Pistachio and Nocciola Fresh good flavor. Whole pistachios in the gelato. No bright colors which means it tends to be more natural flavoring.

Great place to stop late night to grab some gelato. Many flavors to choose from. Staff was fairly…read moreeasy going, no long wait times here.

My favorite gelato in Florence. The pistachio flavor was very strong, natural, and nutty…read more They also do affogatos which was cool!

Yum! Thats the review.This was the sweet ending on a wonderful food tour. I got the usual pistachio…read moreI love.

Really enjoyed this place. Tasty and refreshing fare. Not cheap, but very decent quality.read more

One of my favorite gelato spots in Florence. The chocolate hazelnut is to die for! The flavors are…read moreunique and the place itself is so charming.

The best gelato in town. I had the strawberry and the apple and vanilla. Both were very delicious…read more The service was excellent.

so delicious would definitely get gelato from here again !…read morethe employees where very nice and fast! also, the shop is very cute !

Such a fun and unique concept!! This store itself is enough reason to come! It's super cute and has…read morelots of seating! Being an avid lover of froyo I was super excited to try this gelato froyo place and was not disappointed! Their toppings and amazing flavors made this place like an Italian Yogurtland but 100x better!