Parking was easy, my loved one was ready to be discharged; just awaiting a consult with a…read morespecialist for the "all-clear".

I was there with my friends last night after we got into an accident. You sent one of my friends…read morehome, who was clearly re-concussed and could not walk HOME! Why the fuck would you do that? You people are horrible!

WellNow was absolutely amazing. The staff was so great and attentive from start to finish. My…read morefiancé and I went there to get our physicals done for our business and the process was smooth and stress free. When I fractured my finger, they handled everything with so much care and compassion. You can really tell they care about their patients. Such an amazing staff and overall great experience. Highly recommend.

The receptionist is terrible,Does not know how to do her job.. Refused to even look at my son when…read morehe was in excruciating pain.She said the didn't have the services to help. She was rude and incompetent..I don't know how she even has a job there. I'm sure there are tons of complaints because of this woman.Could not post without leaving a star.I wouldn't give them 1.

Lisa who we dealt with for our prescheduled covid testing was great!…read moreStep one: preschedule your test date and time Step two: show up to building E on time Step three: call them to check in while remaining in your vehicle Step four: they will tell you who to watch leave so you know it's your turn to go in Step five: wear a mask in and get quick swabbed It doesn't take long and isn't painful. Don't be scared, they are comforting and gentle. At most it's slightly uncomfortable, but fast. I highly recommend.

I had to go to this hospital's ER while vacationing on the lake. I cannot begin to express how…read moreimpressed I was with every single member on staff. Ashely, Courtney, and Julie went above and beyond and got me through one of the biggest phobias of my life, with the patience and grace of saints! I will be forever grateful for their kindness and I wish I had the kind of care back home, as I did here.

Absolute nightmare of a facility. Most of the staff are not competent enough to make the right…read moredecisions, especially in high intensity situations. If you ever have a serious medical emergency, PLEASE try to go anywhere but here. Especially if you're giving birth.

Told by my doctor I need to get my son to the hospital that his whit blood cell count is in…read morecritical levels and I'm here in the waiting room watching more and more ppl go back but not my child who can't even swallow

Caring staff who do good work!…read more I came to the ER after an incident while hiking, a little mistake had consequences slightly worse than I had anticipated. The ER staff were quick to see me, they were efficient in their work, and they were genuinely kind. I'm very lucky and grateful to have been in their care.

What types of things you might experience while at UPMC Cole is... Gaslighting, not getting your…read morepain controlled because everyone is a drug addict in their eyes, told testing results are normal when they aren't, doctor turnover, help for anything serious, rude office staff, waiting long periods of time trying to get into doctors or for procedures. If you disagree, consider yourself very lucky. I am very surprised they are able to keep their doors open.

So far so good! I've been searching for permanent dentists…read moresince covid started. This dental program was highly recommended to me. When I called to sign up as a new patient in September for a cleaning and exam they were booked out to the end of February so I made the appointment. While flossing one day I knocked a filling loose. The filling came out 2 days later. They were able to get me in for an emergency xray and visit in the next week (11/22/23). Last night (11/22/23) they were so friendly and fast! Every single dental assistant and the dentist were super friendly, caring, talkative, comforting, and welcoming. I was handled with extreme care and explained everything step by step while getting a temporary filling. I'm back 12/18/23 for my permanent filling. They said to contact them immediately if I need anything before then. I look forward to being a long standing patient in this practice. Thank you.

They got me right in for a doctors appointment. I was having a really bad psoriasis outbreak and a…read moretooth infection. They didn't have any issue getting me in right away and reassured me and explained everything really well. They really care about their patients. They have review cards for you to fill out and drop in the box on the first floor after your appointment. Pediatric doctors are the sweetest and really interact with the kids. 10/10 from me :)

I was in the adult unit of inpatient mental health services. The staff are generally quite kind and…read moreaccommodating. However, there was no compassion for me when I had a panic attack over getting my blood drawn. The phlebotomist held my arm down and did the blood draw mid panic attack while I was crying for him not to. As someone with past sexual trauma, this was quite triggering and you'd expect those dealing with patients to be more trauma informed, but I guess not. They also put me on new medication without informing me what any of the possible side effects would be or even asking me and have been known to do this to patients.

Handicapped automatic doors at Building D Imaging and Medical do not work properly at 7 am. This…read morehas been an ongoing issue for months. Sometimes they work. Sometimes they do not. This is not fair for people in wheelchairs or people pushing the wheel chairs. UPMC should have the resources to address this issue. This has been an ongoing issue for months. It is a known issue by hospital staff. Response to Business Manager: I filled out the form you mention before and heard nothing from UPMC. I outlined the concern here. Main entrance to building d off Sherman Street where multiple handicapped patrons visit hospital daily.

Horrible. Ive been in the waiting room for over an hour. Absolutely no one else is here. My son is…read morediabetic and needs insulin soon. Im gonna get charged a ridiculous amount of money for absolutely nothing when we leave to get to his insulin. No

Dr Amsdell came in and immediately knew what the problem was and suggested surgery. He considered…read moremy active lifestyle and recommended surgery over merely a cast. Appreciated his honesty and concern for my longterm health.

Worst hospital I have been to in my life. I was admitted to the ER, with two different health…read moreconcerns, one of them related to mental health, and one of which being testing positive for COVID-19. Nurses were downright rude whenever I asked them for anything, treating any request (such as toothpaste and a toothbrush, how difficult) as annoying. They refused to provide me a list of who cared for me, which is illegal, stating I would receive it when leaving (never did), and I never got any of my test results back. They have ONE person in their psych department, which is extremely lacking, and claim to be able to support cases when they cannot. No one had any knowledge of mental health, and decided that it meant that I was psychotic. I am not. I had a panic attack from testing positive from COVID. They DO NOT have COVID-19 resources. You are treated like a plague rat, you cannot leave your room, not even to go to the bathroom! They were sure happy to send me bills, though! Non-itemized bills, at that. How do I know that you're charging me for the right thing?

Worst place ever. Do not bother , rude staff, take forever for u to be seen. Drs only care about…read morethe money. Most of the time will tell you nothing they can do for your problem. Sad sad place ...