Matt has helped me have peace of mind when it comes to dealing with custody issue. every time I've come to him I've been taken care of.

For 2 years, Matt has fought diligently for me and my kids. He was very thorough through every step of my divorce, and very honest in what I am to expect and what how we will proceed through the entire ordeal. Not only was he right at every point and turn of the proceedings, but he was able fight, defend, challenge and negotiate for a fair resolution for me and my kids. His communication was great, and never hesitated to answer any questions or concerns I had. I'm so very happy to have Matt represent me. read more

Worst experience ever. Matt was hired to assist on a case I was eventually cleared on. The incompetence level of this firm is beyond the pale. Either the receptionist is not doing her job or there is a strong disconnect between Matt and his clients. In addition, there was an actual clerical error on the side of Matt and his firm that resulted in an arrest warrant and a subsequent arrest after Matt specifically told me court was cancelled. It was not and I was stuck paying the price. Why would my attorney, who's literal job it is to represent the client and obtain the fairest outcome possible, allow this to happen?? Matt is not interested in finding out why I went to jail. There is no sense of urgency with this guy. He simply doesn't seem to care and I think the problem is he was paid up front. We have a contract together that specifies Matt is responsible for certain things. Matt has failed at every step. Matt will also ignore your phone calls. I've pulled my phone reports from my phone provider and have documented all my calls. There is also documentation of inbound calls. The ratio is 22:1. That is absolutely horrible, horrible customer service and don't believe anyone reading this would think this is acceptable business practice. This situation is so bad, Matt isn't even sure which agency has my property because I've spoken to other law enforcement officials who told me where my property is being held and this is different than what Matt has told me, so he doesn't even know. I've tried to call him to tell him this but he never calls me back. It's his role to fulfill his end of the contract and hiring Matt was the worst decision I've made. I really recommend avoiding Bartlett and Webster at all costs. As Matt is in such breach of his contract, I've been able to obtain money to hire a much more reputable attorney and may be filing suit against Matt Bartlett for his absolute failure to fulfill his contract with me. With lawyers as expensive as they are for the average person, I absolutely expect these people to bend over backwards for their clients and provide the best customer service available. You won't receive good service with Matt Bartlett. Sorry Matt, but I've tried working with you and I've been more than polite with you and your receptionist. Going to jail with no answers or sense of urgency to get to the bottom of what happened is unacceptable. You were hired to protect me and you didn't. Failing to fulfill your end of the contract is unacceptable. But a time has come I must hold you accountable for your inability to fulfill your end of our agreement. I'm sorry it worked out this way Matt. It was all preventable with good, open communication. And lastly, Matt had 2 years to obtain my seized property. He failed at every turn. Whats weird is it only took me, a non-attorney, only two phone calls and one day to be able to go down to get all the computers that were seized from the State. They were happy to turn it over to me, because it proves there's no case. But because Matt was paid up front- he decided to leave me in the dust. This was 100% preventable and unfortunate that their level of customer service is so horrible. In addition, Matt doesn't seem to know some of the basic rules on how to simply retrieve property- isn't this law school 101? Do yourself a favor. Avoid this man at all costs. read more

I've been working with John webster for several months now on a custody case and he was absolutely awesome. He was always quick to respond to any questions I had and was 100 percent always on my side. I have dealt with one other attorney that just wanted me to give up it seemed like. John was not like that. He fought and fought and put up with my constant emails and questions. We ended up settling in mediation instead of it having to drug out for evaluation and I accredit that to John. I would recommend him to anyone. I couldn't have been more satisfied. read more