Very low ball offer for my sale. Not a Big store with…read morelimited inventory. The best they have going is their jewelry department but do not know how their prices compare to other pawn shops.

Not hospitable to people from California. Shopkeeper asked to see our Id's after seeing that we…read morewere visiting from California. He informs us that he will not be able to sell us anything in the store. I turned around and left the store. Felt disappointed and discriminated against.

The staff are ok & helpful; especially the Gun Smith, Todd…read more The range of guns are ok, but overpriced. Got a lemon Buyers beware.

They suck. I've been here twice during open hours and they told me they were closed. It doesn't…read moremake sense I would not come here ever it's a waste of time

I feel I wasn't treated right by the man that seemed like the manager of this place. The other…read morewomen that helped me were nice and treated me as they did everyone else, however this man completely brushed off what we were asking and didn't provide any help whatsoever. Basically told us he wouldn't do anything for us. I hate ever saying it but In this instance I felt he was being racist and wouldn't have treated us the same if our skin color was different and I think that's so beyond wrong. I don't see skin color as something you judge by and I hate dealing with people who do.

Awesome place! I love their jewelry. Traveled all the way from Clarksville, TN to get what I…read morewanted. Totally worth it! We made a double trip... One to pick out my ring, the other to pick it up from sizing. Chris is an awesome guy and very helpful! Emily is a gem and so sweet! We will definitely be back there. Well worth the trips!

I bought a necklace on April 22nd. Emily and the manager whose name escapes me were very courteous…read moreand professional! On a wet and rainy day, they brought a smile to my face! Kudos! Keep up the great work! Ed

A man really helped me I was actually browsing and comparing prices not intending to purchase. One…read moreof the women workers was mad and yelled at him in from of me because apparently he was helping me too long and there were other customers. I almost left and said forget it. I'm a customer he is one person. Y'all had three employees working.

Very personal warm and well informed!! They are patient when…read morethey are selling a $2500.00 designer watch or one of their 2 for $25 specials!! They want their jewelry to fit and find a good home!! I can only imagine how many times they have to show a piece before it sells BUT they make you feel as though it just got there and you are the first to appreciate it!

As I write this, I am still scratching my head…read more I recently took my old engagement ring to Accent to see how much they would give me. I had taken it to the store that it was purchased from and gotten their price. I just wanted to see how Accent compared. I've never done business with them before, as I am not in the habit of selling jewelry. My diamond was $10K when it was purchased in 2006. Platinum band, ~1 carat natural diamond with excellent clarity. I have the receipt from its purchase, but didn't provide it to Accent - I wanted to see what they'd say. Their offer? ** $575 ** $575 for a $10K ring? How in God's name does a piece of jewelry deteriorate in value that much? I am baffled. And how is it that the jeweler that sold it recently offered me $5K? I understand people need to make a profit - I do. I was not expecting Accent to offer me $10,000. But $575?!?!?! You done lost your mind. I will, of course, be going to my jeweler. Claudia Barr would be so ashamed of you, Accent Jewelers. Tsk, tsk.

I am getting married in mid-October. I came here to purchase my fiancé's wedding band. I wanted a…read morecustom ring, something he could wear while working in food service, but that wasn't a boring silver band. Using Lashbrook's website, I designed the custom wedding band I wanted. I went to Robert Irwin Jewelers to get him sized and to place the order. My fiancé never wore rings before, so he didn't know how it should fit. He thought he might be a 7.5 after sizing himself at home. In the store, an older gentleman helped us. He convinced us that he is a 7.25 - since it will fit perfect once it's cold (unnoticed red flag #1). I worked with him to make sure the custom order was correct. I was very nervous about the sizing, but he reassured me that if it didn't fit, it could be resized for $10 (apparently a lie). As we are designing the ring, he is continuously trying to upswell me (red flag #2) I'm a young woman, buying a wedding ring. I have a strict budget. I keep repeating what I want, eventually the order form is complete. Since it is a custom ring, it would take 4-6 weeks to come in. I paid half of the cost up front, and went home. 5 weeks later the ring comes in. I am absolutely bouncing off the walls, I am so excited. I pick up the ring and it is absolutely beautiful. I pay the rest of the balance. I go home and ask my fiancé if he wants to see it, or be surprised by it on our wedding day. He wants to see it. He loves it! He tries it on! ... it's a little tight. I think, we followed all the advice we were given, maybe it's because he isn't used to wearing rings? He wears it for not even 30 minutes and his finger goes numb. I'm panicking, I've spend so much money, it's custom, it doesn't fit. I remember the comforting gentleman telling me it would only be $10 to resize. I have another 5 weeks until my wedding. If we go now, maybe we can pay for a rush and it will be fixed! We go back to Robert Irwin Jewelers. I explain that it doesn't fit to the woman at the counter. She says that since we were sized in store, we would need to pay HALF OF THE COST OF THE RING to have it resized. Alternatively, we could wait 30 days and pay $55 for shipping+handling to have it resized (another lie). I panic. I want to cry. My fiancé says it's fine, he will get a silicone band and just wear the tight ring for pictures. We did everything right and followed the instructions of the employee and it's wrong. The employee lied to us to get us to order the ring without double checking the size. I'm out over $1000 already and they want more to make it right. I ask if anything can be done. There is no manager in while we are there, but the manager would be in the next day, and they could review options. They'd give me a call. I leave the ring there and go home, absolutely destroyed. They don't call. I call them after work as im driving home. They say that they can't do anything. Half the cost of the ring to have it fixed now, or WAIT 6 MONTHS TO HAVE IT RESIZED FOR $55! I don't know what's true anymore. I ask again about why the sizing was wrong. They put me on hold. They come back and say that I can pay $100 for a rush order, but with no guarantee it will be ready for my wedding. Otherwise wait 6 MONTHS. I just say okay. Hang up the phone and just cry. The next day I go and just take the ring back. I don't even know what to do anymore. I will never be using them again and this has tainted the happiest day of my life. Update: manager called me and they have rush ordered a new ring in the correct size to be delivered 3 days before the wedding, at no charge to us.

He was a Nice enough sales person, just didn't have a lot of men's rings readily available. The…read morefemale employee was on her phone the entire time.