They save you $. They have a good supply. They are kind but not nice. Know what you need, know your…read moremeasurements, save some money. They will give you some good suggestions occasionally. They are very busy though. You have to know what you need. They are not like a walmart, They are a supply store. If you know what you want, you will enjoy the experience and saving $. If you don't know what you want, you will be frustrated. There is no handholding while you make your decisions. Have cash or check ready. You don't go there to shop, you go there to get something and leave. I like them because I know what they are and how they do business.

We were warned, so now I am warning you: If you are a snowflake, easily offended, get grossed out…read moreby really horrible manners avoid this place and go spend 50% more at a place that will lick your boots as you spend that cash. IF you know what you need, have your measurements, and cash or check ONLY ready to go, go to Jack's. They have the supply to meet your demand and at huge savings. Something had to give to keep their prices down, so they cut out all pleasantries and manners. However, those things were never part of the rules of supply and demand. Go buy your plywood, exterior and interior doors, roofing, and whatever else you need for your project, suck it up and endure the ever present latent dislike of their fellow men, save a ton of cash, then go find a safe place to have yourself a little cry if you must. Wipe your eyes with the woobie woven of all that money you just saved and BUILD THAT PROJECT!

We came from NWA looking for a click-floor to match some that was already in our house. We had been…read moreto several other stores and all had terrible customer service. Five & Two advertised some options that were budget friendly so we made the trip down the hill. Boy were we rewarded! The sales person was super friendly and gave us his attention for at least 30 minutes as we asked questions and looked around. Then the manager came out and offered some suggestions for how to incorporate our existing flooring that we hadn't even thought of. The whole staff was great, the prices were the best we saw anywhere, and they gave us incredible customer service on top of everything. HIGHLY RECOMMEND!

We used them to install new carpet in our living room and hallway. The Carpet started coming loose…read morefrom the seams and in places along the tack strips. After just a month. We contacted them multiple times including going back in person and they said they would have someone come out to fix it, but no one ever showed up. These people will look you in the eye and flat out lie to you. I would never advise anyone to use them because they are not honest people at all.

This family owned business exceeded my expectations. Very pleasant salespeople and installers,…read more knowledgeable about their product. and very patient with all the questions we had. Everything was ordered and installed as promised and on time. I will definitely use them again.

Excellent source for very high-quality, custom-built, SOLID oak furniture at warehouse prices. My…read moremother purchased her kitchen table and 6 chairs there about 10 years ago and recently returned to purchase a sofa table. The finish and quality on all the pieces are fantastic! (Refer to my posted photos for reference). The customer service is on point too! Her kitchen table and chairs were custom made and so she was able to pick everything - the color, finish, base, the style - and was able to mix and match to get the style of chairs she wanted. She opted for 4 chairs the same and two of another style. She said that she was able to happily browse her options both online and then in person too. She picked the sofa table from what was on the floor already. It is just as lovely as the kitchen table and very sturdy. My mother is a very discerning customer and has been extremely pleased with her purchases. If you are in the market for beautiful, high-quality furniture that should last for generations (at warehouse prices) then check out Woodco!

The best mattress I have ever bought! Made by the Amish. They are excellent! I can't say enough…read moreabout how fabulous they are. Firm but not hard. Soft but supportive. They are the same price as the ones in mattress big box stores but will last years longer. If purchasing a king buy the two twins put together with a wedge. My husband doesn't feel a thing when I have a restless night. Also, easy to flip mattress. We have purchased for all the beds in our home.

This is the same review I left on google. I do not get the poor ratings. This place treated me…read moregreat and I will use them again. Here is the review. Went into Mikes just to see if they had a 72 inch tv stand. Much to my surprise they had one I had been looking at and it was in stock. For an additional 70 dollars(that I thought was a bargain) they built it, delivered it and placed it in my den for me a few hours later. How can it get better than that? It can't! They earned a new customer for future purchases. Other stores need to take notes on how good old fashion customer service should be from Mikes! Well done!

Very knowledgeable and kind staff. Helped me find a sofa and end tables that fit my needs to a T,…read morebut more so they have an amazing selection of all furniture needs for great prices. My future purchases will definitely begin with me stopping by Mikes. Also delivery is the cheapest in Arkansas by far

Absolutely wonderful services, very professional with fair prices. Hands down the best estate sale…read moreI've been to! Andrea is very reasonable with the pricing, and excellent customer service! You won't find anything better!

My family used this company after my grandparents passed away. Several of the services were…read moremisrepresented and it was overall not a very professional encounter (dishonestly about who was coming into the home and what they were going to be doing). There were also several instances of miscommunication (items being sold that were specifically discussed NOT to sell, cleaning services not completed as described and not corrected after being assured they would be) as well as a lack of accountability when concerns were raised and decisions were questioned. Overall not happy with the experience and would not recommend to anyone.

Caleb helped us and he stayed late to do so. We got a bedroom grouping and some extra bedroom…read morefurniture. We also got a living room grouping. It was all beautiful. Everyone went out of their way to be helpful. The 2 gentlemen that delivered and set up our furniture were fabulous, on time, meticulous and perfect. I could not have asked for better service. The quality of my furniture is great and it was delivered the day after I bought it. I am more than pleased and highly recommend this business.

This store is AWESOME!! The prices, the quality, and the…read moreservice is AMAZING!! We bought an electric adjustable bed from Mike. He's a great salesman but something that's hard to find....Mike is a man of integrity! So of course we recommend Sofa City in Fort Smith Arkansas,on Roger's Ave to everyone!!

Antiques.high prices but good quality large pieces. You really have to look hard to find some…read morethings as it is not very organized like some other stores. I only list this one because they did have a lot of large antique items that would be worth a look if you are in need of furniture.

Worst customer service I have ever experienced. The old woman walking the floor was confrontational…read morefor no reason and extremely rude. I would never spend a dime in this store.