Great customer service!!! I'm from out of town Southern California visiting my mother so we needed…read morea few items and as soon as we walk in the store a gentleman assisted us right away, I couldn't believe it! Wow! I actually found someone that quick to help me and he was so friendly. I was in and out in no time oh! and no lines at the cashier. I will definitely go back go back when in the area.

I like this place. They seem to have just about everything if you know where to look or who to ask…read more I like that it is a local business and not a big box store yet it has a great selection. It also has that small town hardware store feel to it. Free popcorn while you shop and free suckers at the register are a nice plus. However, If you're looking for power tools the box stores are a better choice (when it comes to selection).

We like shopping there because it is close to home, friendly staff and good prices. There is…read morealways someone available to help us find what we need.

This store is a wonderland of every item you could possibly want or need...and the staff is amazing…read morein their knowledge of the inventory. I love everything about this place!!!

Is a great local chain with a super location in Van Buren, Arkansas…read more They offer all the field and perks of a hometown, family owned business. But they also offer the benefits of a big time chain with lots of great options to purchase for all your hardware needs. I shop here anytime I'm doing a home renovation project or even just regular old projects around the house.

Treat their staff horrible. Their prices are insane I'd rather just go to home depot. At least…read moretheir own pays their staff fair and gives them hours they need to SURVIVE

What a great selection of home repair and improvement products and services... Outdoor products and…read moreimprovement, ideas and services and other miscellaneous tools and everything. You can imagine to make the home place better. It's a great store with a huge selection wonderful people who are very helpful and great customer service time and time again.

Home Depot Fort Smith delivered the wrong item. I don't drive so I can't make a return. The Point…read moreIs - this was Home Depot's error not mine. Home Depot scheduled a free Return Pickup between 6 am and 8 pm. NO ONE SHOWED UP - A PICKUP WAS NEVER DONE. HD's only remedy is for me to schedule another pickup (which they will not guarantee a pickup) and for me to waste another 14 hours waiting for a nonexistent pickup with no tracking or confirmation. i HAVE TO EAT THE COST BECAUSE OF HD'S MISTAKE.

Wouldn't take the cartridge for a shower even though they said this was the right one. Had bought…read moreit two days ago and the two o rings had got cut when trying to install.(Because it was not the right side due to them) Heaven forbid they lose 60 cents on grabbing some replacement o rings they have and putting it on there. Now I'm out $65 thanks a lot. Horrible place dont go there and be scammed. I made an account on Yelp just because of this place.

I brought in a cartridge for a water facet for which I needed a replacement. The guy helping me…read moreseemed to have trouble finding it in the book and the guy next to him grabbed something within reach and said "try that." The part he gave me not only didn't make sense for what I needed, it didn't stay together in one piece. We waited a long time for him to give some explanation while he went on with a contractor he had been chatting with about nothing plumbing related. When he finally gave his attention he said, "ask your plumber." I told him I didn't have a plumber. He said, "You mean you're fixing this yourself?" I replied, "Yes." He then ignored me again. I asked the guy that I had first conversed with and had given me his attention how much it was for what the other guy had come up with. He said it was just over $20.00. This is a part that typically costs $2 or $3 at Lowe's. Do not waste your time if you are a DIY female with this store.

I have just had it with Lowe's !!!!!! They are quite possibly the worst hardware store . They BRAG…read moreabout giving military discounts but try to get one ! Holly Hail Mary ! I just bought $2800 in appliances and NOT a dime then bought all the stuff for lawn care ( mower, pole saw, weed eater, extra attachments. Spent another $700 and got $2.00 off ONE of the attachments. These MF'S need to get off the dime and actually respect the people that make their business thrive ! Never again!!!

Went to Lowes Friday night to get a half sheet of plywood. I have never been treated with such…read moredisrespect. Tasha was the rude and very incapable of understand basic logic and math. She treated me like I was an idiot and expected me to take the abuse. I DID NOT. I called her out on her inappropriate behavior and underhanded sales tactics. She told me to go to Home Depot. I had the manager come over. Tasha was again rude to me in front of the manager Braden. She was rude and disrespectful to both of us. Braden says he will deal with her on the issue I hope he will. I went for a half sheet of plywood. Being an experienced shopper I know if there is wood left over after its been cut in-store you can sometimes get a discount. I felt lucky when there was a half sheet of plywood in the dead lumber stack. I asked Tasha about the half sheet. She said I could get a 50% discount on the half sheet. I was very happy. We went to the register and rang it up. The price did not represent a discount. I asked Tasha about it and she told me it did include a discount. I told her the math didn't add up. A full sheet is $37. So a half sheet is$18.50. So half of that was $9.25. But my total was $17 and change. Tasha got belligerent yelling at me that I didn't understand. I stuck with the math. Math doesn't lie. So after being berated by Tasha, she explains that lowes policy is to charge for a full sheet and discount it by 50%. How odd. So there really is no discount. Lowes gets to charge the original buyer for a full sheet. Then charge me for a full sheet. Then discount it and give me a half sheet. Feed me crap and tell me its ice cream. And expect me to smile. Braden agreed with Tasha about the policy. I asked for the managers name and contact information. Conveniently she is on vacation until the 12th. (Sabrina Norveen). I asked for the area supervisors name and contact information. Don Mallard but customers aren't allowed to contact him directly. Its against Lowes policy. Nice job to have. No direct response for the customer or accountability for employees that way. Hmmm. If Lowes doesn't discount cut leftover lumber then Tasha shouldn't have told me I get a 50% discount. Selling half a product at 50% of the cost of a whole product is not a discount. Your paying full price. Regardless of the discount. The employees are being trained to represent a fraudulent discount. Bad business. Sabrina and Don should be ashamed. Tasha should not use her inability to comprehend basic math as a reason to disrespect customers. And Lowes policy to trow away perfectly good scrap wood instead of discounting(a true discount. Not the shell game of half off the original full product price.) Is ecological unsound. Cut more trees down because we are throwing away good wood. Arrghhhh And what about Lowes investors. Losing out on dividends because store policy requires usable wood to be thrown away rather than trying to recoupe part of the cost by offering a true discount. The whole thing is so messed up.