Needed gas and restroom. They didn't have a restroom. Just a car wash... No snack bar apparently…read moreeither.

The people that work at this Chevron are always consistently kind and helpful…read more Eva, Berenice, Linda, Alicia, Jennifer as well as Sebastian always greet me with a smile and positive attitude. Even if a customer is upset the employees always stay focused and wish the customer a better day. I think they need high praises. Thank you

Clean, convenient location- part of Oasis Stop N Go brand marts. Ask for bathroom key (bathrooms…read morelocated outside) upon purchase. Bathroom & store clean & quiet. Note Store is in a small square shape, so could pose a tight fit for people needing more physical accessibility. Staff very friendly & bathroom ADA compliant, though u may need to trip thru a bit of rain like I did today

Great place to fill up, has deisel gas and a mini mart. The 'Stinker' sign lured us in.read more

Fresh breakfast sammiches by Shannon are da bomb! Only get em if she's made em! Quick trips…read morehere.in n out

Amazing customer service, clean store, amazing selections of goods, and the cookies are the…read morebomb!!!! If anyone has an issue with this store, it is probably because they were rude in the store (just saying). The staff here is amazing, unlike some of the customers that enter this establishment.

I absolutely love Sammy's. Mackay has been a summer vacation destination for my family and I for…read morethe past 26 years and I've seen Sammy's change a lot since then. We come here to get our fishing license for the week and load up on our bait. They also have a lot of one of a kind apparel that you can find for every member in your family. There is a food shop in there that the kids seem to enjoy. Staff is always very friendly and helpful.

Nothing to see really unless one of your family members owns it nothing to hear or praise. I mean…read moreit is nice of course to have a store in the middle of nowhere for all the emergencies, but most likely if you drove that far away you brought your own supplies. Whole Mackay area amazes me it is like there are some people almost eager to worship it and I am not sure why. It is as dull and barren as it gets. Arco at least is historical. If one would like to see small town Idaho's store that is impressive I'd advise you to drive to Aberdeen f.e. where even Ace Hardware store is almost comparable to Home Depot in Pocatello, Stokes and Family Dollar are always neat and cashiers are always friendly. Plus all the camping facilities are only 10 minutes away including much bigger body of water where one may rent a boat.

This is your quick stop to fuel up in different ways…read more ~ Car Fuel ~ Snack - Food ~ sleep recovery ~ Dog park What are great place to consider. Facilities, park, and parking lot are clean and inviting.

Absolutely TERRIBLE customer service at Pilot in Mountain Home…read more I purchased $36 worth of gas, only to discover that my credit card had been charged/held for $226. The store had a sign posted warning about debit card holds, but my card is a credit card--not a debit card--so that explanation did not apply. When I went inside to ask about the charge, the employees immediately told me there was nothing they could do and that I would need to contact the manager. When I requested to speak with the manager, I was told the manager was out of town. Instead of getting help from someone knowledgeable, I was directed to a shift lead whose behavior was as shockingly unprofessional as was her appearance (you know the kind...too much makeup...not enough clothing...and a snarky sneer that could rival even the most immature wannabe sick dope who is desperately lacking any kind of authenticity). First, she blamed my bank. When I explained that it was a credit card, not a bank account or debit card, she then blamed the company and told me to call a toll-free number. When I again asked to speak with the store manager, she said the manager was unavailable because they were out of town. I pointed out that managers generally have phones and can be contacted when serious customer issues arise. She then handed me a piece of paper with two names and a phone number. I stood right there in the store and called the number she gave me--only to discover it was the store's own phone number, which immediately started ringing next to us. When I pointed out how unprofessional and ridiculous that was, she giggled-actually giggled- ran away to the back of the store, and said she couldn't give out personal numbers. So let me get this straight: Pilot can put a $226 hold on a customer's credit card for $36 worth of gas, nobody in the store can explain it, nobody can help fix it, nobody can connect you with a manager, and when they hand you the store's own phone number as a solution, they think it's funny. The entire interaction was dismissive, immature, and completely lacking in customer service. I'm not asking for any kind of treatment that is out of the ordinary when dealing with professionals. But apparently at Pilot in Mountain Home, Idaho, they like to be open on a holiday weekend just to taunt people passing through. Wow! Just WOW! If this is the level of training and customer service Pilot considers acceptable, management has far bigger problems than fuel sales. Customers deserve answers, accountability, and basic respect--not excuses, misinformation, and immature laughter. Holding over six times the amount of a customer's purchase on a credit card is concerning enough. Being met with incompetence, finger-pointing, and laughter when trying to resolve it is ridiculously unacceptable. I won't be back, and I certainly wouldn't recommend this location to anyone who expects competent customer service. Good luck out there!!!