Responsive, affordable, and able to accommodate our times requested. I'd definitely hire them again!read more

They're kind and professional. I have worked with them a few times for different events and their…read moreattention to detail and professionalism is wonderful. Definitely recommend.

I have changed my rating from one star to a five star after having heard from the business. Full…read moreapologies and full refund. "Good Morning Antonia, Just wanted to apologize for the frustration this morning with your heater order, the last thing we want to do is be a headache with event rentals - I will briefly explain a couple of things while we refund your order. It's true that we do have a 100% cancellation policy in place for same-day orders, many places do, and that's simply because many of these are resource-heavy and yet we enjoy fulfilling last-minute needs where needed. Even though it takes a large number of resources and overhead to implement, we know offering same-day services are crucial to events at times. We stop warehouse production in any department necessary, we recall a driver to come gather the new order, and we re-route them back on the road, hopefully balancing other orders already on the schedule.....all in an effort accomodate events in this great city. Secondarily, and more importantly - this cancellation policy will be immediately looked at internally because we should have some flexibility with it. Preparing a rush order for heaters does not consume the same resources as preparing a new order for tents, tables, linen, or cooking equipment - I understand that, and Dorca was simply doing what is asked of her. But this situation brings a good point to mind - when/how/where should we implement some flexibility and can we communicate it better. We will learn. Antonia, Raphaels has been in business in San Diego since 1980, always locally owned, I have been here myself for 16 years now, so we have absolutely NO intention of providing a disservice to our community, we are not interested in nickel and diming our clients, we understand events are a luxury to have and we enjoy being the backbone of many around town. Our intention is not to squeeze every last dime out of anyone - it's simply to be the best partner in town. Please accept my apology for the lack of flexibility with today's order and cancellation policy. I understand we have thoroughly frustrated you, yelp reviews, etc and if there is any way we can come to an agreement, or if you would accept my apology. I would welcome that. If there is anything you need in the future, email me directly and we'll make the next experience a great one, I promise. Sincerely, David Gonzales General Manager office: 858-689-7368 x144 email: david.gonzales@raphaels.com instagram: raphaelspartyrentals Outlook-tmu0atcb.png 8606 Miramar Road, San Diego, CA 92126 Tel: 858.689.7368 | Fax: 858.689.8040 www.raphaels.com

UPDATE: After a frustrating initial experience, I will share that the business reached out and…read moretried to make things right which is always very appreciated. I do wish some things were done different initially that we wouldn't have needed credits/ discounts, but it's always nice to be have the situation remedied in some way.

We recently rented 5 tables and 50 chairs for my daughter's 1st birthday at the park. They were…read moreextremely easy to work with and delivered to us at the park. They came early before the party started and came within an hour of the party end time! They were so so nice and took care of everything related to drop off and pick up. They even forgot a chair (we didn't even notice LOL) and refunded us for that, even though they really didn't have too! We would definitely rent from them again and will recommend them to all of our friends and family for their events. Thank you again!

Had some miscommunications in the beginning but all was well resolved! & Joe was very nice. They…read moreset up the tent and the tables and had some paper plates and utensils. And it was all so clean and well put together. Unfortunately we didn't get to take a pic of the set up but I reassure you, you will not be disappointed.

We are so incredibly grateful to Bright rental company for coming through for us at the very last…read moreminute. The day before our wedding, another company fell through, and they stepped in without hesitation to save the day. They were professional, responsive, and so easy to work with during a stressful situation. Not only did they get everything to us quickly, but the tables and chairs were exactly what we needed and in great condition. Their willingness to help on such short notice truly meant the world to us. Thanks to them, everything came together beautifully for our wedding, and we couldn't have asked for better service. We highly recommend them to anyone looking for reliable, dependable, and kind people to work with. Thank you again for helping make our day possible!

They really went above and beyond!!! We are using this…read morerental company for our linen for our wedding in NorCal. This company is up and down California coast and even though we live in San Diego we were able to look at linen at the SD shop for our wedding in NorCal. I called and was able to get an appt THE SAME DAY and at the time I requested. She let us play with a variety of options and we could have even looked at different table setting and cutlery. We knew we wanted something simple but they really let you take the time to mix and match. I also appreciated that the worker gave us time to try and figure it out on our own but also came in and gave a few suggestions. It really helped us choose the perfect linens for our big day. 12/10 would use them again. They are worth the price

What went so well was I didn't do business with them. *MASSIVE RECORD SCRATCH*…read more What??? Then why do you recommend them? Here's the thing, and I'm gonna tell you. When a business is up front that they can't meet your needs and doesn't waste your time trying to either come up with something that won't work or being so late, you can't get what you want, that's a business you want to keep in your back pocket for later. I might change my mind about this review later, but the folks at The Party Station were more interested in my satisfaction than their ability to make a sale. That's quality ethics right there, and it's definitely something customers want to know about a vendor.

AMAZING! They truly…read morewant to help! Carol went above and BEYOND assisting me today. I will 100% use them in the future. It's hard to find genuinely good people now days, but Carol is definitely one. I highly recommend. Thanks again

We hired Party Rentals Of San Diego for my son's birthday party. We needed simple chairs and…read moretables, Fernando was our contact and was extremely responsive and professional. Quote, reservation, delivery and pickup were timely and flawless. I was very pleased with the quality of the items compared to others we have rented in the past for higher cost. We will be renting from this business again. Unfortunately, we got too busy with our guests and forgot to take good pictures of the setup.

We rented three tables and chairs for our party. They had the best prices, the tables were in great…read moreshape and the chairs were comfy! Plus they threw in the table clothes for free. On time and great service. We will definitely use them again and I highly recommend :)

Does anyone actually work here??? I called, I emailed, then called again and then emailed again…read morewith no response. The website looks professional but I would love to get a response from a human, let alone rent some equipment to be able to review their services! I've been trying to contact them for over a month now and am having to go with another company due to the lack of response.

My sister contacted this company for tables and chairs for her daughter's birthday this past…read moreweekend (4/21/18). She had a lot of planning going on so I decided to step in and lend her a helping hand. She asked if she could leave my number down so I can be the contact for confirmation and planning (delivery/pickup time, etc) to which I happily obliged. I thought with all the rave reviews that I wouldn't have to go out of my way to contact them to make sure they still had my order, but I was wrong. We chatted with a rep for the company named Amy R. And she was not pleasant at all. First she said we never confirmed the order so they canceled it. When we asked what form of communication the company used, she said email and phone which is a blatant lie because neither of us received any form of communication. I'm not sure if they had the wrong number down, or wrong email, or there was a glitch in the system, but in no way did they "try to" reach us. As the rep Amy was unprofessional and unhelpful, she wanted to charge us a $50 fee to UNcancel our order. We told her we'd leave a review due to the unfairness and unprofessionalism to which she responded with "good luck with that". We ended up having to desperately look for another company who was able to deliver the same day and pay a little extra, but they were friendlier and more professional. This is a little rant due to frustration, but it's more of a warning to those who are looking to rent from them. Beware of them not coming through on their end. I wouldn't order from this place again to avoid the stress they caused.

Thank you Eventals,…read more While working for Chef's SD Chris came and delivered speakers for one of the busiest weekends at the Restaurant. Providing 5star service and even phone support for the setup. Thank you so much for helping me out!

Would recommend them to absolutely everyone... they went above and beyond and did an amazing job!…read more Eventals added elements to our wedding that truly made it feel special and unique. We are beyond grateful. One of our favorite things about looking through our wedding pictures is seeing the beautiful signs, which were each individually hand written by Karen and absolutely beautiful.. and don't even get me started on how stunning our guest seating chart mirror was! We also had their champagne wall and donut wall, which were both big hits with our guests. Every piece Eventals created and provided for our wedding was absolutely gorgeous, stole the show, and are truly our favorite decorations and elements from our wedding. Karen and Chris are also friendly, incredibly easy to work with, great with communication, on time, and worked seamlessly with our wedding coordinator. If we could give 10 stars we would. We recommend Eventals to everyone we know and are beyond satisfied with their service. Thank you Eventals for making our wedding beautiful!

I have used A&A Part Rental's twice now to rent chairs for different parties I have hosted and…read moreJorge has been very accommodating and easy to work with! Prices are reasonable, Jorge was very responsive and courteous to work with! Definitely will continue to work with Jorge when I have parties!

Did not use, yet the service agent seemed very accommodating. He was courteous and helpful.read more

My husband and I hosted a small baby shower at our home this past weekend, and Manny was able to…read morehelp us out with rentals! He was very prompt right from the beginning, making everything so easy to book. On day of delivery, he set everything up just as I wanted and picked up after the shower when I needed him to. He was wonderful to work with and made everything easier on a 9 months pregnant lady lol! Thanks Manny for making rentals so easy! We hope to book Party Time Rentals again in the future :)

The entire experience with Party Time Rentals was excellent! Manny and his staff went above and…read morebeyond our expectations!!! Manny was very accessible from the moment I submitted my rental inquiry. He was so patient and flexible with all the changes and confirmed everything a few days before our wedding. On the day of, Manny made some recommendations that elevated the look and feel of our event!!! Thank you, Manny!