This is a lousy & deceptive place. Went on a voucher. When I wanted to book they told me they were fully booked & had to book for the following week. Fridays & weekends are fully booked - so they said. OK - finally booked for a Monday. BTW - I took 2 hours off work time so I could go there. Went there at 7.30 as booked & the place was virtually empty - 4 people. Doesn't seem like they are fully booked as claimed. What are they up to ??
Now going to the ordering part. Apparently they only allowed us (4 people) to order 6 varieties in the bowl (NOT the HOT POT mind you). You can only re-order when you finish. 4 people with miserly few items inside 1 bowl ? doesn't take you long to finish. Then you re-order & wait for at least 15 minutes for the next bowl to come. Finish that & your are only allowed to re-order. We were not allowed to order while the other has been ordered.
In the 1 hour we were there we only managed to get 3 bowls. Frustrated, angry & hungry we left the place went to get a proper dinner next door at the dumplings house.
Very deceptive & cunning. If you are not keen to take vouchers then don't sign up for them. If you are unhappy to accept customer on vouchers, then don't sign up.
I truly wasted my family's time, effort & money to patronise you. If you are not keen, better we go elsewhere - everyone's happy. read more