Office staff is amazing…read more After visiting several times with scalp issues. My beautician knew more. Started using a shampoo and conditioner she recommended and my scalp healed. So 3 times to see Heibel or staff was a total fail. Would not recommend.

Dr. Heibel, Nick, Jessy and all the rest of the staff are thorough, communicative, caring,…read morefriendly, prompt, and accommodating of schedules. So glad my and I go there!

From appt thru surgical treatment by Dr Weis I was treated with the utmost care and consideration…read more I am of older age so I have had my share of physician's offices. Dr Weis and her entire staff ranks top notch all the way. I would say your search is over, this office is who you want!

Christina Meyer PA-C is awesome. She takes the time to listen and answer all my questions. Exited…read moreto start my treatment plan. Highly recommend.

My husband has been a patient for over 2 decades. Today we received a certified letter saying they…read morehave dismissed him as a patient because of a bill we have been making payments on went to collections- but we have not had any contact with a collection agency. His last appointment was short and he felt they barely looked at his issues. They are more focused on product sales, facial enhancement procedures and their spa at this point. He remembers when they were a little hole in the wall office. They are obviously making loads of money off the people. And it seems clear the people they want to see are women who want botox, filler, and anti-aging procedures. Not men with skin conditions. This has never happened to us with any doctor's office before. So obviously we are upset and had to dig deeper to find the issue. This is what I have come up with. It doesn't feel like they value their patients. Be warned before establishing a partnership with them.

You can never get a real appointment desk operator on the phone. It always takes you to voicemail…read moreor asks you to do it online, where you see the next available appointment is not available for months! All I wanted was a skin check. People want to talk to people- not an app.

I am appalled by the customer service at Gateway Dermatology. Christine Trombino made a mistake and…read moreinstead of owning up to it or attempting to rectify the situation she stated "If you are unhappy with the care here you are more than welcome to go somewhere else." The treatment I was needing is not easily transferable. Never have I ever imagined saying something like this to a patient. I was charged for an office visit that I did not need and forced to wait an extra month for treatment due to their negligence. I spoke with Mary the office manager and she refused to take the necessary steps to correct the mistake. I will not be going back to this office. If you are considering becoming a patient I would highly recommended finding somewhere else.

They refused to see me due to the fact I had a problem seeing their sign and drove by and I was 10…read moreminutes late. There was no one in the waiting room and it was close to their lunch hour. I begged to see the doctor, said I would be happy to wait but they refused me medical treatment. The main receptionist is very kind but the girl who checks you out and collects your money got up and slammed the glass window on me! I wanted 5 minutes of the doctors time but no go. Disgraceful! Then I get a letter from Dr. Verrall telling me they are discharging me as a patient due to MY rude behavior. Of course I had no intention of going back there. They do not care about their patients. 10 minute appointments. Dr. Pollinger never even took the time to look at my body which has severe psoriasis. This place is a disgrace to the medical field!

For complicated reasons related to previous hernia surgeries, scar tissue, and resulting urological…read moreissues, I had an abdominoplasty. A friend I trust recommended Dr. Henry. He was great! Dr. Henry listened to me about what was important to me. He answered my questions. The day of surgery, I was a little nervous. He reassured me. I'm completely blown away by my results. I took some pain pills the first day and just two on the 2nd day. Today is the third day. I haven't even taken a Tylenol or anything. I feel great and can't believe how much better I look and feel. I read the negative review. Interestingly, my BMI is higher and I have diabetes. It wasn't a barrier for me. Dr. Henry's staff rocks too.

Go somewhere that takes time to actually talk to you and learn your situation. I recently began my…read morejourney in searching for the right doctor for a liposuction procedure. I have PCOS and despite a healthy diet and daily exercise, have been unable to get rid of the "PCOS belly". Dr. Henry is one of the doctors I sent an inquiry to over the weekend, expecting a phone call to discuss a consult. Instead, I received a text the following Monday asking the following: do I smoke or vape, do I have diabetes, and what is my height and weight. I responded that I did not smoke nor have diabetes, and provided my height and weight. They denied me by text message only based on BMI (which hasn't been used an an accurate measurement in healthcare in years). People have different body types. I'm in good shape with the exception of this PCOS belly and they didn't even take the time to meet with me or visibly see me prior to telling me I had to lose weight first. This IS the weight I CANT lose - and why I'm looking to have the procedure. Happy to bring my business elsewhere, and hoping folks reading this do the same. I've talked to another facility who's been very helpful and have an in person consult.

I visited Dr. Rustad last year for my yearly skin examination…read more Reception was very friendly and helpful and it was easy to make an appointment. I appreciated the reminders I received about my appointment so that I didn't go scatter brained and miss it. The office is in an older building, but the office space itself has a relaxing and comfortable feel to it. Upon arriving I was greeted by friendly and professional front desk staff and given a short health history form. I waited only 15 mins or so till they brought me back in the room. After reviewing my concerns with his assistant I waited about 30 mins for the doctor himself. Dr. Rustad was very nice, professional, and knowledgeable. It was enjoyable to discuss different medical topics with him. The moles he removed went quick and painlessly. Though I did scar more than he anticipated, they are not on frequently visible areas so it isn't really a big deal. I received a call from his office with my biopsy results the following week. The only comment is there seemed to be a little mix up with my bill. I didn't get one! I had to call and remind them. Other than that, I think this is a great office with friendly and professional staff and provider.

This place is basically the WORST place EVER for a skin condition. I wasted 1.5 hour waiting. He…read moresaid no treatment needed and we will send to your insurance. 3 Years later. I got a collection on my credit report. AVOID the CREEPY OLD Man, RACIST.

I saw Dr. Heibel to check abnormal dark spots on my back. He looked at my back then walked across…read morethe room to check my chart. He said he was taking a skin sample but not to worry. I think he was taking an unnecessary lab sample to get the insurance reimbursement. Later I learned from another dermatologist that I have a common skin condition (not cancerous).

They were wonderful in getting me in and getting my issue cleared up in one visit. I hate needles…read moreand the nurses made me feel comfortable. I would definitely recommend them to anyone.

Amber does such an amazing job with my Botox and lips! All of the staff are so wonderful and…read morefriendly.

I needed more units for my problem areas, and even so those units had a much weaker impact. They…read moreoffered no explaination or additional units to make up for the lack of results. Tried once, but I do not think I will be going back.