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    Bastion Defense

    5.0 (1 review)
    Open 8:00 am - 9:00 pm

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    7 years ago

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    ATA Action Martial Arts

    ATA Action Martial Arts

    1.5(2 reviews)
    1.9 km

    Aw man, I guess I'll start with the good things first. The people there are genuinely so friendly…read moreand seem to really care about their students. The brief time my son went there, he enjoyed it and they seemed to really care about teaching him. The place was clean, and everyone I spoke to was friendly. Bathrooms were spotless. However, when I signed my son up, the girl explained that I could do 4 weeks of class for like $79ish I want to say, could be more or a little less. Can't remember. Or she said I could pay an additional $50 to go ahead and get the 4 weeks of classes, AND his uniform. I went ahead and did that deal since I knew he would need a uniform. I wasn't expecting to be charged for his uniform every month since I had already bought it once, and it was his now. Anyways. My son decided early June after a few classes he wanted to try something different. I called them and explained that he would not be in any more classes and that I needed to cancel. The fella on the phone told me "Welllll we need a 30 day heads up." I said okay. Reluctantly, I paid that month even though my son was no longer in classes, but understanding their policy, I paid. He also asked me for an email address as well, and I gave it to him. Here it is October, and I've been charged $129 for months. I have called them several times. I have emailed them. When I called after I noticed two charges came out of my account, they said "well did you submit cancellation forms?" I said HUH? Nobody sent me anything but the previous guy said he notated my account. The girl I spoke with told me that she saw he notated it BUT failed to send any form over. I guess maybe he forgot. However due to him not doing what he was supposed to, I have been charged since and they WON'T FIX IT. I ended up having to close my bank account. The girl told me she would get my money back, but never called back. I called and spoke with someone (Maybe named Jennifer...?) who said she would call me back after discussing with others. No call back. Called back and sent an email of this same length. No response. No reply. She had sent me the cancellation forms and I dated them back to June since that was the last authorized payment. Nothing has been said, no help. They have completely ghosted me. I did my part, I wish they would do theirs. I'm incredibly frustrated with the company, and I hate it so much that they won't make it right. I am HOPEFUL they will, but they've ignored me. Next step is going to the location, but I doubt they would do anything.

    On June 5th I spoke to Jennifer about signing my son up for summer camp the week of July 1st. She…read moresaid I would be receiving a registration packet in the email. I received an email that day confirming my payment. Since that day I have yet to receive any other email from them. I reached out the week before camp to ask about a registration packet, and they said they would be sending it soon. Days later, after still receiving nothing, I contacted again, and they said maybe it sent to the wrong email. I confirmed my email, and then never heard anything back. I never received an email or a text or a call. I called them Monday, July 1st. I spoke to someone about my experience and she was quick to apologize. She offered to make it right, but at this point I dont trust them with my son. She said she would have to speak to the owner about a refund. It is now July 4th and I still have not heard from them regarding this issue. The place is not run well and completely disorganized. I have exhausted all other efforts - so review it is!

    Life Time - Fitness floor

    Life Time

    2.9(90 reviews)
    5.3 km

    I love working out here. They have a huge first class facility. The trainers are awesome and push…read moreyou hard. I also love grabbing a post workout shake. The only negative is the short towels in the locker rooms.

    It's an okay gym, but there's nothing even close to "luxury" about it. You'd genuinely get better…read moreservice at the YMCA. The women's sauna is constantly broken or smells like sewage, and it's been that way long enough that it's clearly not a priority to fix. They also completely erased a huge part of the club's community when they removed the basketball courts. That space brought people together, and replacing it with indoor pickleball--without asking members--says everything about how decisions are made here. Most of the events are geared toward the senior population, so calling this place an "athletic country club" feels misleading. And the last‑minute changes to heated classes, suddenly moving them outdoors when it's 60 degrees and cloudy, make no sense. It feels like they're sacrificing quality just to squeeze in more bodies. It was heartbreaking to lose the cycle classes as that was the only community I had been able to build there. When the gym is crowded, it's barely usable. I've seen the saunas so packed that people are standing shoulder to shoulder. It's uncomfortable and defeats the purpose entirely. And while most of the staff are friendly, it's hard not to notice that some employees show up smelling like weed, which doesn't exactly match the "premium" image they're trying to sell.

    Photos
    Life Time - The lounge area in this facility is unique

    The lounge area in this facility is unique

    Life Time
    Life Time - Pushing weight

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    Pushing weight

    Bastion Defense - martialarts - Updated May 2026

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