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    Bates Construction and Excavation

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Bates Construction and Excavation

    Excavation

    Trench digging

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    7 years ago

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    TerraFirma

    TerraFirma

    4.4
    (7 reviews)

    Prompt proposal. Had a cancellation and got us in the next day before we even were on their…read moreschedule. Jeramie is very personable and did a very good job of leveling our patio. I honestly didn't get other bids so I'm not sure how their pricing falls in relation to other companies.

    Was quoted almost 4k to re set the shims/ level my home. Booked the date and was told half up…read morefront half upon completion very odd way of confirming my down payment made me a little uncomfortable but I went ahead . Was told the process would be half a day ( approximately) it took ONE hour... There was no communication I didn't get a receipt a listing of any supplies ( which to have it redone would be cheaper with THEIR equipment) new measurements showing I was level pictures a walk thru questions answered nothing.. it was payment is now due thank you have a good weekend.. I emailed and got the "quality control" guy to come out the following week. I asked a few questions but felt like I was a waste of his time and he's : trying to teach the guys about customer service: he went under the house said everything was secure and left ... No one said anything about the 3 inch gap between my home and the foundation/ wall that STILL needed to be repaired/ re leveled. Very noticeable.. as you could see the back yard thru the gap. so disappointed in this company! We had to hire another contractor to get that level. Ridiculous!! I trusted them to repair my HOME!! It's my HOME it may be a 'job' to you but I'm paying YOU. I choose you. And now I am sorry .

    Carter Family General Contractor

    Carter Family General Contractor

    3.0
    (12 reviews)

    Carter Family General Contractor took my friends $10,000 down payment and never followed up with…read morepaperwork (copies), updates as to status of project and GHOSTED HER on ALL FOLLOW UP PHONE CALLS. I have contacted local news stations asking them to do a piece on them. Will follow up with Better Business and file a complaint at bbb.org.

    Carter Family was a Nightmare. We are currently in the process of filing a complaint with CCB…read morebecause we were overcharged almost $14,000. The work was spotty. There were constant "change orders" for things like an additional $2,600 for touch up paint on trim and other things that should have simply been part of the contract. Our $73,600 contract ballooned into a $93,200 contract with no significant changes made to the work.  It took them 7 months to remodel a bathroom, paint, install laminate floors and they still weren't done when we finally asked them to just not come back due to workers never showing up. They have no secretary and try to manage everything through an app that does not work. Payments through the app didn't go through so we had to just send a check that the company could not or would not keep track of. There is no way to directly contact Ryon. All you can do is text and he will say "I'll look into that" and then you will never hear back. He literally said "I will get back to you ASAP" over a month ago now. They left a ton of trash from the remodel on the side of our house. We had to clean up after them at the end of the job. And then there was just weird stuff... like they painted the walls in semi gloss, they would just leave doors open--not just unlocked--open when they left for the night. Our plumbing started leaking and pooling in the basement near the shutoff valve they were using and they never told us.... Altogether it was just a legendary bad experience.

    4 Seasons Landscaping & Maintenance

    4 Seasons Landscaping & Maintenance

    4.1
    (9 reviews)

    I am so grateful for these guys! I called with an issue and needed help fast. They were…read morecompassionate, responsive, and exceeded timeline expectations. I will definitely use them again.

    We moved to Oregon in the winter then when the rain eased up found that our front and rear…read moresprinkler systems had broken sections and weren't working correctly. We selected 4 Seasons to do the repair work and could not be happier with our decision! The crew they assigned to the work, Seth and Chavis, were extremely knowledgeable, efficient and very hard working. They were also highly personable and just a delight to have around, even taking the time to tell us about the plants in our garden and how best to care for them. They very quickly took care of all of the sprinkler system problems, helped us set it up for optimal performance and left all work areas tidy and spotless. We were surprised that upon completion they didn't ask for payment and told us the company would check back to ensure we were happy and all work was satisfactory before invoicing. Gary, the owner, even came back personally a few days later to install a few lines we had missed. We can't say enough positive things about 4 Seasons, Gary, Seth and Chavis. The work was top notch, the crew absolutely outstanding and so pleasant to work with, and the cost was very reasonable. We will definitely be using 4 Seasons for our other landscaping needs and if you want the best at a very fair price you should too!

    Reality Homes

    Reality Homes

    1.4
    (7 reviews)

    Where do I start.... we signed a contract with Reality Homes to build a custom home with a daylight…read morebasement in May of 2020 and now this is what our "home" looks like in 2024. They have put us through more than I can say in a short review, so I'll leave it at this: signing with Reality Homes was one of the biggest mistakes of my life. We were to have a very tall (11'8") basement, and after we discovered they were building it several feet shorter than our plans called for, RH just kept pushing us to let them continue on, rather than fix it. Then when the city inspector FAILED our pre-slab inspection, RH told us they would just bypass the inspector and have their engineer sign off and pour it as is. UNACCEPTABLE! My husband and I are paying a mortgage on this pile of concrete that RH insists "there is nothing wrong with," and we are fighting them in the local circuit court after an arbitration hearing that ended with an award in THEIR favor for nearly 60k. It is almost too wild to be true, but sadly this is all nonfiction. I CANNOT SAY ENOUGH HOW MUCH I REGRET WORKING WITH REALITY HOMES. What a nightmare!

    0 stars would be more appropriate. They will charge you thousands more then they say, after it's…read moretoo late to back out of their one sided contract that costs you $60k to get out of, then lie to you about everything, screw up half the build and take twice as long as promised. I could write a book on how horrible this comapny is. Just do yourself a favor and pass on Reality and find a real builder.

    Bates Construction and Excavation - excavationservices - Updated July 2026

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