I have been using Bates now for several years and am so pleased with the results. Don is my service technician and one couldn't ask for a more qualified, reliable person. He's always on time, pleasant and very efficient. My ant problem solved. read more

Canceled service in April, still no refund. Paid for a year , only used once. They don't return phone calls and I would never use a prepaid service again. read more

Bates Exterminating sprayed our lawn on 7 Dec 2024 and unknown to me, they added green dye to the spray. Green dye came off the paws of our neighbor's dog on Sunday. On Friday green came off on our dog's paws (had not been out till then). On Christmas day it is still coming off (see pictures). Bates refused to acknowledge it was a long-term problem and refused to do anything about it saying they were not responsible for anything done to our lawn as we had signed an agreement that they were not responsible. We have used their service for 32 years and never that problem before. The owner said he does not need to respond to a complaint filed with the BBB, which I had done on 13 Dec 2024. DO NOT USE THIS COMPANY, THEY REFUSE TO WORK WITH THEIR CUSTOMER. read more

Bates Exterminating - Christmas Day - Pest Control Near Me - Jupiter, Florida

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Thank You Bates Exterminating for your Great Service , I had a issue with ants and You came and Sprayed now .I know I can count on You for my Bug Needs .... 5 Stars!!!!!!!! read more

HORRIBLE service technicians Rude and not professional Guaranteed to get rid of roaches and didn't then said we need to pay them monthly to get rid of the. DO NOT USE THEM read more

We used Bates in Jupiter Farms for many years and had always been very happy and satisfied with the service, especially with Steve. We moved to Port St. Lucie and continued with Bates. We were very happy with a young man who went out of his way to provide excellent service. THEN I was told the young man had been fired and we got a new technician. One month I called Bates and said not to come the appointed day, that I would reschedule. The man showed up anyway, driving up just as I was leaving. I told him not to do the service that I wanted inside service along with the outside but I had to leave that day. Well, I was charged for that day. When I called and explained he had not done the service so I wasn't paying for a service I did not received and had said I would reschedule . When I tried to reschedule, THEY NEVER CAME BACK. I called a number of times and was told I needed to speak to a supervisor. They said they would take my number and have the supervisor call me. I left at least 5 messages but NO ONE ever called me back and I never received service again. Obviously I will no longer recommend them. Apparently service in Port St. Lucie is very lacking and not like it was in Jupiter Farms. Unfortunately. read more

Bates Exterminating like many companies is having a hard time keeping its employees. every month on my service I get a different technician that is a new hire with no knowledge of pest control or lawn care. The owner Bob is rude and likes to preach about Jesus in everyone's faces. His employees have been caught stealing from customers during their monthly service appointments and her management does nothing about it because of the lack of workers. Maybe if the workers were paid a decent wage his employees would not have to steal from customers. read more

I have used Bates Exterminating for over 10 years and on a few occasions I have opened the rodent boxes to discover that they had not replenished the bait per our agreement. Last week I opened the boxes after the service technician left and noticed that the boxes had not been replenished. I called the office to request that the technician return and provide fresh bait and instead of apologizing, the Bates person who answered the phone lectured me that opening the boxes was illegal. The technician returned later the same day to remove the boxes from my property and cancel my agreement. I guess they don't like being caught cheating! There are many options for pest control in the area so my suggestion is to stay away from Bates. read more

This company is great for land clearing as well as extermination. I hired Bates to clear my fence line and some trees. They have a reasonable rate for the day, and worked very hard from 8-6. At the end of the job they had encountered more time consuming trees than expected, they went above and beyond, Troy came back the next day and worked 4 hours to make sure our expectations were met. They bring heavy equipment and are experienced. read more

Bates Exterminating - Pest Control Near Me - Jupiter, Florida

I was headed from Lox to the Loxahatchee river in Jupiter for the first time in my life. Google took me here I parked my car at the end of the dead end which belongs to the city as there were park signs in front of me. The owner of this company came out and was super rude to me . I told him I was lost and needed direction. He told me I don't belong there never return yet that way a way into the park just not the main entrance. I tried telling him I was lost he told me not to follow google to I stayed clam and asked him well then how do I get there. I'm sure it wasn't the first time he got unwanted people but if you live by a park entrance what do you expect it's a entrance. I was not on his drive way or anything like that I was just at the end of the street . He then told me "You need to leave and never come back you should of known not to come here u didn't see the private property signs." Then again the road and park belongs to the city not to him anyone can enter the park that way if they wanted to. I couldn't believe how rude this guys was to me I was lost. I seen his business truck parked out side and if he is that rude to others I can't imagine what it would be like doing business with this guys . All I kept saying was I'm sorry although I was in the road not in his residence or on his drive way. He talked to me like a piece of shit I just did not feel like arguing with him but as I got home my father told me I should of have called him then called the cops because I was in the road inside my car trying to figure out how to get to the main entrence of the park and he was so so rude. He came and walked up on me in my car and I could of ignored him but I was being polite. . I can't believe there is people like this in the world that you are polite apologizing and still talk to you like dog shit . Owner should be more respectful to people as he represents a busine read more

Bates Exterminating - Pest Control Near Me - Jupiter, Florida

I have been a client of Bates for over 25 years. My tech has always been Don. He is extremely professional, prompt, courteous , and helpful. I have had little to no pest issues in all these years. I will continue to use Bates as they are a fine , professional locally owned business. read more

If I could use zero stars I would have. I own a condo that we rent out. The tenant had bed bugs and when he moved out, we threw all of the furniture , (it was a furnished rental) and had Bates in for the service. A few days later I went into the apt and still saw bugs still crawling on the wall and still alive. They said they eventually will die. They also said they have a "30 day guarantee". which was very confusing. Was the guarantee of the contract for the price? While the contract said they will guarantee their work.....anyway, before the 30 days were up we had them in again, and they sprayed again. The condo was empty for 6 weeks while we waited for another tenant. In the mean time we had the condo professionally cleaned, and had the carpets cleaned. This past weekend our new tenant moved in and within 2 days he was getting bit by bed bugs. Apparently they weren't dead, and because nobody was living in the apartment up to that date, we didn't t know this. When we called Bates, they said ....uh...the 30 days were up and for an additional $400 they would go in and spray again. They obviously couldn't do the job the first 2 times they were there. They charged $695 for the first job. (This was a 1 bedroom apt). I am outraged by their lack of professionalism to honor their guarantee without additional money. DO NOT USE THIS COMPANY FOR BED BUGS! They are ineffective. And they do not honor their contract without additional $$$. read more

I called Bates Exterminating and within a half hour they had someone at my place of business. The technician was polite, professional and explained to me everything he was going to do from start to finish. I would also like to compliment the ladies on the phone. Super sweet and professional. I would recommend Bated to anyone! Thank you! read more

Easter weekend and I am having company. Oh no. I have unecpected visitors - ANTS. I called Bates Exterminating on Friday - Good Friday - afternoon. Steve came to my home and treated my ant problem. Had a great weekend with my family. NO ANTS. Thank you Steve and Bates Exterminating! read more

This company ruined my grass. Told me a pack of lies. They are more expensive than most companies too. I would not recommend this company.

Used these people 4 months ago for bed bugs and had a HUGE MANIFESTATION again. Called them on a monday and came on Thurs.They put blame on a mattress store where we purchased a new box spring and mattress in July .. but would not put it in writing that they said it was from the mattress store...so now my poor elderly mom is out of the $600.00 it cost her for them to exterminate AND a brand new box spring!! We don't even know if the bugs are gone yet completely! Now need to get a second opinion .. Will never use bates again OR recommend them to any one ! Beware!! read more

After they did the costly remediation they then wanted $3000 over five years to come back if they didn't get all the pests after saying their treatment would fix our problem . Don't fall for this scam read more