I would like to recognize employee KELLY who works at the Dimond store. I came in the morning of…read moreMay 18 looking for a particular brand of eye shadow. Unfortunately the product is being discontinued and there were few left on the shelf. Kelly's customer service was wonderful and she spent time looking in drawers and a back storage area just to make sure there were none of the colors I wanted. I really appreciated her assistance and friendliness. It made me feel like my business was important to ULTA.

I went in to pick up a few things 2/17 and the sales lady was very nice. She talked me into signing…read moreup for a rewards program and let me know that my receipt would be emailed to me so I didn't keep the paper copy. I go back the next day to return something, and my rewards program was set up wrong, the receipt was not emailed to me, and the people at the counter made me feel like a thief for not having their receipt. Finally after 30 minutes of sitting at the register with them, they realize the account was set up wrong and was linked to some different number. In addition, they had 50% off sales signs up, but when I got to the register, I guess, even though the whole display was covered in 50% off signs it was only for one specific product in one specific color. A lot of false advertising. I will never return to the store. The employees made me feel like a thief when they're the ones that messed up setting up the account. I did not like the way they treated me or their attitude. This happened 2/18 around 7pm. I highly recommend driving across town and going to Sephora.

I was out and about doing some Christmas shopping the day after black Friday and stopped by…read moreSephora, downtown Anchorage. I wanted to check out Salt & Stone, Necessaire, plus see what they had from Urban Decay. In hope they had anything left in stock after what seemed to be a busy black friday. Sure enough, the store felt clean, organized, easy to move through and surprisingly well stocked. Holiday gift sets were everywhere, which was great for browsing and picking up extra gifts. There were quite a few employees on the floor picking up after customers and checking to see if anyone needed help. Helpful without hovering, which is nice. Urban Decay options seemed very small this time, so I didn't find as much as I hoped for in that section. Still, the visit was success overall. Checkout was fast. I left with some gifts checked off my list! *** As always my German translation Am tag nach Black Friday war ich unterwegs, um ein paar Weihnachtsgeschenke zu besorgen, und bin dabei im Sephora vorbeigegangen. Ich wollte mir Salt & Stone und Necessaire anschauen und auch sehen, was sie von Urban Decay da so hatten. Ich hatte die Hoffnung, noch was zu ergattern am Tag nach black Friday. Der Laden war erstaunlich sauber, und überraschend voll mit sachen. Überall gab es diese Geschenk-Sets, was super war, um zu stöbern und noch ein paar extra Geschenke mitzunehmen. Es waren auch ziemlich viele Mitarbeiter unterwegs, die aufgeräumt und geschaut haben, ob jemand Hilfe braucht. Hilfsbereit, aber nicht aufdringlich, das ist echt angenehm. Die Auswahl bei Urban Decay war diesmal ziemlich klein, deshalb habe ich in der Ecke nicht so viel gefunden, wie ich gehofft hatte. Trotzdem war der Besuch insgesamt ein Erfolg. Das Bezahlen ging zügig. Alles in allem konnte ich einigen Geschenken von meiner Liste streichen!

I would give zero stars if I had a choice. Do not get your eye brows waxed here. The guy took a lot…read moreoff my eye brows. They are as bad as Brow Chicka. This sucks!!!!! They suck!!!!

It's just a nice place to get my hair supplies and not be bothered!!! They don't make me feel…read moreuncomfortable!!!//¡

I love the store I like how they have a little shopping basket the owners are every helpful sweet…read moreand blunt about there products! They well help you in anyways they can even if its recommend to an different hair shop,

Recently, I ran out of the colognes that I love from B&B Works. Unfortunately, when I went to my…read morelocal retailer in Texas, they told me that they were out and also discontinued. So, I went home and searched for my fragrances and found them in Alaska!!! I called the store to confirm that they had the products I was looking for and they did! Your associate, Sonia, went above and beyond to help me get what I needed. Not only did she answer all of my questions, she also walked me through the ordering and shipping process. Soon after, I received my order. Thank you Sonia!!!

A great location! The workers are always so helpful and sweet! They always help me find the perfect…read moregifts for my friends!

First time here as I'm still on the hunt for a new stylist. I got an appointment the next day after…read moreI called which was great as I know many salons are packed after people coming out of quarantine. I didn't require much, just a trim and a consult for color. Thankfully Danielle had a time slot big enough that we decided to do an all over color and cut which saved me a second trip. I have a guy friend visiting in less than week so I wanted my grays to go bye bye lol I did have to wear a mask, which we worked around it. I wish they would've provided disposable masks for those doing dye treatments though as my only homemade mask now has brown black dye stains on it. I don't blame the stylist for it, it's almost impossible to avoid, but disposable masks for color treatment clients just seems like a good idea. Especially those clients paying higher color costs (not necessarily myself.) The stylist wasn't overly chatty as I'm an introvert and socially awkward and small talk usually stresses me. We talked a little but mostly she let me just close my eyes to relax. The color is exactly what I wanted. My color is now all even after doing box dye for a year. The trim was a true trim (in the past at other salons they've chopped off 2-6" when asking for a trim ) so now I have lovely colored hair and it actually has some shape and body to it! $40 for the cut $130 for the all over color I didn't get the best pic, but I took one anyway with a Snapchat filter as I was naked faced and don't like that lol Recommendations: - Masks for color treatment clients for as long as you require masks to be worn. - The TV for the dryers to have something like HGTV to watch with sound or subtitles as I didn't care for the commercials of the place I was already in playing or the slideshow pictures and videos of the owners adventures. Or offering at least a magazine selection. - Waiting area was not 6ft spaced out for social distancing. While requirements are lifted in the state I feel like if you're going to make us wear a mask and sanitize our hands you could space the seating better. There was four of us in the little corner while waiting. - Thanks Danielle :)

we made the appointment on Monday for a Thursday after noon at 5:30 we called on Monday to confirm…read morethey said everything was ok and our appointment was made then when we showed up for my haircut the desk lady said that they had called with no response so they canceled our appointment but they didn't call our number they called the completely wrong person and number so we left because we now had no appointment. also the woman gave a "not my fault and annoyed that your talking to me" vibe

I've been going here since I met Sabrina, she's the owner and my hairstylist. She's amazing! Does…read moresuch a fantastic job and is super sweet. Her little pup Willow will greet you at the door and she is a lover, the darling little dog, just adore her. I recommend to my friends and family when whenever I can. Air conditioning in the summer, they sell many fantastic products and I can even special products as I usually do.

Wow. This place is amazing! I walked in today because I…read morerealized that my hair was just crying for a cut. I had no appointment but Lisa (the owner, I think?) was able to fit me in between appointments. She was so sweet and helpful and gave me exactly what I wanted, even though I had no idea what that was! I'm looking pretty hot now and it's all thanks to Lisa. I will most definitely be going back.

Cosmo Prof is a licensed professionals only wholesale store, for the beauty industry…read more.. cosmetologists, aestheticians and nail technicians. I've been shopping here at this location for about 10 years now. A couple of years ago, they bought another local shop, however I feel like it went downhill once that happened. They did end up carrying products from both stores, and now that there is only one shop in town, they're always out of items, which is frustrating. The customer service is merely 'meh', rarely being asked if they can help and sometimes somewhat snotty too. I usually just get in for what I need and get out, however I have a few moments where I linger and check out what's new in the store. Again, you have to have a professional license to shop there and for those of us that do, even if we aren't actively practicing, it's nice to buy our products wholesale.

WORST salon experience of life. I showed her many photos of what I wanted. And what my 10 year old…read moredaughter wanted. She said no problem. When we got there her salon was cluttered and messy. In the back of my mind I knew we should've walked out then. But I thought maybe she's better at hair than keeping her salon tidy. Big mistake. I had long straight, medium dark brown hair to the middle of my back. My daughter already had long layers in the front and she just needed a trim. Sonia looked at the photos of the layers I wanted then proceeded to chop my hair relatively one length, much shorter than I wanted, and really uneven. She then bleached it blonde about 3 inches from the top and toned it to a mousy brown that almost looked green at the time. I had shown her pictures of high and low lights that were almost auburn that I wanted to give my hair some demention. She didn't do any of that. I wanted my hair to be cut to just below my collar bone with lots of blended layers. She lobbed it off, one length, with tiny point cutting right below my shoulder. I told her it looked green and she said the toner will wash out to blonde, which isn't what I wanted in the first place. While my hair was processing she cut my daughters hair and it has shelves, not the blended layered trim we asked for and showed her pictures of. She took off way too much on both of us as well. It basically looks like my daughter is growing out an old mullet. My poor daughter is too scared to go to another salon to get it fixed. I know it's just hair and it will grow back but it's embarrassing to walk around looking like this while it does, and this is her job. I shouldn't have paid for what she did, but I did because I don't enjoy confrontation. We paid $314 to look like a toddler went wild on our hair with scissors and bleach. Now its going to cost another $300 to get it fixed elsewhere. DO NOT LET SONIA RUIN YOUR HAIR TOO.

Sonia's Magic hairstyles is my go to for beauty time. I have been going to see Arcelia for several…read moreyears. Every time I walk in, it is a warm and relaxing environment where I let go of all stress of the day and when I leave, I feel relaxed and beautiful inside and out. Arcelia is a professional hair stylist who has always met my hair needs whether a coloring, highlight, or a Brazilian blowout (I love how my hair stays straight and manageable with this treatment).