Had a pickup order and was a 1-3 minute wait, they got the item very quickly, overall 10/10 (5…read morestars) (My review from Google Map)

Very poor customer service at the Medina location. The manager and assistant manager are both rude…read moreand are not clear on their return policy. They both are clueless and Need to be more educated on bath and body works policies and need training on how to treat customers kindly. I always have bad experiences at this location because the management is poor. It's not pleasant to shop there. The lighting is dark and not bright and inviting like other stores. The workers are not welcoming. I went to a different bath and body works location right after and I was treated kindly and treated with respect and it was bright and cheery in there. The other location was polite and I had a beautiful experience there. The Medina location needs to take notes and learn to be better like other stores. DO NOT shop at the Medina location, other bath and body works locations are MUCH , MUCH better!

This store can be dangerous especially if there is a sale or coupons…read more They had soaps for $2.95. What a steal. They make great little gift. There are lots of scents to choose from; holiday or non holiday. You could get gifts for everyone here. You can't help but get lotions while your there. When you notice the candle section you may never leave. The scents change seasonally so you have a better variety. Brooke was very friendly and helpful with her expertise. Make sure you sign up for the free rewards program for additional savings.

I feel like I'm at a car dealership when I go in here. They are so pushy with sales! Which doesn't…read moreeven make sense since they don't make commission or anything! I've been to this bath and body works a few times and every time I go you enter the store and are immediately bombarded by sales people handing you bags then pushing products on you. It feels like they are trying to make you feel bad if you leave without buying anything. It's super uncomfortable. The only thing I will give them is that the lines move really fast. They are keeping things very sanitary, and they always have things in stock. I still wouldn't return though.

I love bath and body works it's just amazing, they don't always have all the scents in stock but I…read morereally do love the snae of the store in general. If you didn't know you can but the cute little things around the store if you look for the tag under the item. They have a wide selection of different wall flower stands to choose from and the workers are always happy and cheerful. The store is very neat and clean also!

I visited Ulta Beauty in Strongsville on October 30th, 2024. I came to find a foundation and…read morepossibly also a lip gloss or lipstick from the Serena Williams new beauty line called WYN BEAUTY. Unfortunately, they do not carry any Wyn Beauty products because I was told upon arriving that it is all at the Parma location. I knew Wyn Beauty products were sold at Ulta but I didn't realize not all Ulta locations have them. At the checkout lane, where small items are found of different brands, I did find a Wyn Beauty lip gloss for around $27 but I didn't buy it because of the price and that was the only Wyn product type available for purchase. While I was disappointed, I still left with makeup as I do want to start wearing makeup more often when I go out. I bought the following products: L'Oréal Paris telescopic mascara ($12.99), Impress False Lashes ($16.99), Morphe Concealer ($12), Morphe Foundation ($20), and 2 Beauty Blenders ($10.99 for two). So far, I've used one of my beauty blenders, the Morphe brand foundation, the Morphe concealer, and the L'Oréal Paris telescopic mascara. I had never heard of the Morphe brand before coming in but so far, their foundation is okay. I later noticed after purchase that the foundation is a light foundation so if you want a stronger or more defined look then don't purchase the light foam Morphe foundation. I do love the Morphe concealer though which provides great coverage of dark spots. Essentially, you could just use concealer if you don't want to use foundation but I like using both when I apply makeup. I recently tried the L'Oreal Paris telescopic mascara on Friday, 8 December before heading out to 2 events that night. I loved the mascara that I decided not to wear the Impress brand press-on-falsies (lashes) that night. The mascara gave my lashes so much definition and lift - it made my eyes stand out. Plus, it's waterproof. OTHER -- This Ulta location has an Ulta Beauty Salon inside which I found unique. I didn't even know a salon existed inside some Ulta stores. If you need your hair done then contact them. Overall, although they didn't have what I came for (WYN Beauty products), I ended up leaving with makeup that I thought I wouldn't necessarily buy but I was happy when I left. If I'm in the area again, I'll definitely stop by to browse. **** GOAL of 150 reviews in 2024 - 120/150 total reviews in 2024 - 769 total overall Yelp reviews - Reviewed on 8 December 2024

Great stylists! Very friendly! Brake my daughter there and Sasha does her hair. It always looks and…read morefeels amazing and I'm going to schedule with her as well! She is very educated on hair care products as well as styles!

Something is really wrong in the pharmacy. This is the third time a row I've have issues of them…read morenot ordering a new medication or just not filling a previous one.

What kind of pharmacy is closed all day on Saturday? Had my daughters prescription sent there…read morebecause I had no clue it was closed. Now I'm back on hold with the nurses hotline trying to get it sent somewhere else because she needs it. I've been wanting to switch pharmacies for awhile and this just seals the deal. I use the drive through and half the time it is closed, forcing customers to go inside. When it is open, drive thru customers are usually the last taken care of. Sorry I have sick kids that I don't want to drag into the store filled with other sick people. But to have a pharmacy closed all day on a Saturday is just ridiculous.

Very Welcoming Atmosphere with Great Knowledge on Products and Acknowledgment…read more Thank You !!!

Stopped in today to grab a few things, Brandon R was at the register. What a nice young man. So…read morepolite, asked how I was today, if I had plans for Easter.... Just so nice to have a conversation with him. I will look for him next time I'm checking out!

It is my go to store. As I travel around many places I find myself wishing there was a Drug Mart…read morearound. One thing I have noticed, as they build new stores, they are bigger. There is an older store near me that just has the basic necessities like milk, bread, hot dogs, OJ, toothpaste etc. But on one trip I went to a new store it had a bakery, meat market, deli, and it was huge. If you didn't find it there, you don't need it. The staff in all their stores is pleasant and helpful.

The service here needs improvement. I came in to purchase a lip gloss and was heading to the…read moreregister with my boyfriend when an associate abruptly interrupted our private conversation and steered him toward the cologne section leaving me standing alone at the register with no one to assist me. After waiting without acknowledgment, I gave up on the purchase and left to shop for the pants I had originally come for. A little attentiveness and customer awareness would go a long way.

I had the best experience yesterday evening, with Adam and I believe the store manager. Help me…read morewith products, samples with education and online support and how found the items that I was trying. The best experience I've ever had. Thank you, Sephora.

I went to JC Penney in SouthPark Mall Strongsville, OH Friday November 14th. I hadn't been out…read morethere for awhile & have frequented a competitor due to it's proximity to my home. The store was clean. The store was organized. The sales associates- 2 young men up in house goods, & young lady named Desiree down in women's section, all were courteous, helpful, & worked hard. When they weren't checking out customers, they were folding and tidying. When I asked a question they were able to look up. I wasn't ignored!!! I found what I needed + something I wasn't looking for. Good job in hiring these young people, Penney's! & the store looked great! I hope to go back soon.

totally gross, went in to the women's dressing room, when store first opened at 11:00. Regarding…read morewomen's dressing room: Carpet was filthy, stained and full of garbage . Mucus like someone sneezed, all over the mirror , entire dressing room was disgusting, I decided not to try anything else on and just left., I called to inform the manager, she did not seem too concerned. I asked if they had a cleaning staff there, she did not answer, even though I asked two times. Inexcusable for first thing in morning.Shop elsewhere