1. Bath Fitter

    1. Bath Fitter

    0

    Garner, NC

    Bath Fitter

    3.3 (7 reviews)
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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    I purchased a LG washing machine from Lowes with installation, parts and service. My existing LG…read morewashing machine was about 12 years old and the motor and motor control failed. The replacement machine arrived safely and on time. The installation crew was polite and conscientious. They quickly removed the old machine as I had purchased recycling service. The BIG problem occurred when installers refused to install the new machine on the LG drawer pedestal( that was under the failed machine). They claimed it was against company policy. That means that the nearly 200 lb washing machine would have to sit on the floor. This placement made it nearly impossible for us to use with our back problems. Also there was no way we could even pick the heavy machine up and place it on the pedestal ourselves. My wife was prepared to have them box it up and return it to Lowes. After a bit of a cool-down, we decided that though Lowes installation policy was incompetent, we would accept the delivery and hire someone private to help us mount the washer on its pedestal. WARNING: If you must use Lowes installation services, consider grilling the installation department on all aspects of a what is performed with installation service prior to purchase or look at other vendors carrying the same product.

    I shop here often - too often. I always need plywood cut down to fit in my car, and 50% of the…read moretime, the panel saw is not working. I have driven there to many times just to find out i cannot get what I need. Lately, I call ahead to see if the saw is working, but the last two times, (after the recording asks if I want to know about the lumber inventory in Charlotte) the phone just rings and rings. This time, after 15 minutes, I just drove out there. The saw was of course broken. It was hard to find anyone to even ask. I need to find a better store.

    Rising Sun Pools & Spas

    Rising Sun Pools & Spas

    3.0
    (5 reviews)

    I initially called to make an appointment for my pool to be serviced on May 5. Unfortunately, the…read morecompany did not send a notification until seven days later, and the message was sent to my old roommate even though I had already provided my updated phone number. My former roommate did not see the message until 7:30 PM the night before the appointment, forcing me to cancel because there was no reasonable notice given. At no point in the email or text was I provided with a timeframe for when the technician would arrive. After that experience, I went through the portal again and later spoke with someone on May 23 regarding another service appointment. While I was out of town, I suddenly saw someone at my door through my camera system. Since I was away, I gave them permission to service the pool remotely. However, no one contacted me to explain what was wrong with the pool or discuss the repair cost before performing work. I specifically informed them that I had already replaced the flow switch on the salt cell myself, yet they replaced the same part again and discarded my brand-new part. When I returned home on May 27, the red flow light was still on, meaning the issue was never fixed. I called again on May 28 to schedule another appointment, only to be told they would not be able to return until Saturday or Monday -- another seven to nine day wait. I explained that I did not understand why I was being pushed to the back of the line when they had already come out once and failed to repair the problem. I have now been trying to get my pool serviced since May 5, and it has been nearly a month without my pool being operational. Additionally, the woman answering the phone at the Garner location was not friendly or helpful during the process. If the problem is not resolved by Saturday or Monday, I will absolutely no longer use this company.

    PJ Is the most knowledgeable best pool guy in the business weather it be setting up, closing down,…read moremaintenance, or keeping the pool crystal clear. Tim the maintenance guy is also terrific . They are Top shelf good guys that care about customers . Id recommend to anyone . Steve Murphy - Willow Spring

    Bath Fitter - kitchenandbath - Updated July 2026

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