Cancel

Open app

Search

Baton Rouge General

2.6 (17 reviews)
Open • Open 24 hours

Baton Rouge General Photos

You might also consider

Recommended Reviews - Baton Rouge General

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

The first nurse's attempt to shove an IV in me tore up my vein while I was flailing around
Anna F.

If you can make it alive to another emergency room, please do it. - when I arrived, the entire road to the emergency room was blocked off by construction. There was a detour sign that pointed to nowhere. I rolled down my window to ask someone with an official ID how to get into the emergency room and they said no clue. My instructions from someone inside the hospital ended up being to drive through the parking lot, park as close as possible, and walk to the entrance. This, obviously, would be absurd for anyone with a disability or an emergency where they couldn't walk or wait to park. - when I walked in, the emergency room was completely empty with nobody at the front desk. The leisurely attitude of the staff member who came out of a back room from eating a snack to check me in did not have any feeling of urgency - I have a fairly common mental disorder called anxiety. It happens to be severe/extreme and triggered by doctor's offices. The staff were completely clueless as to how to manage the mental health emergency that was happening alongside my physical emergency. I ended up being the one to request that they medicate me so I could calm down enough to receive treatment without having to be strapped to the table. They acted like this wasn't possible until I specifically requested that they give me two Xanax, which they did. Immediately after I swallowed them they started trying to draw blood and put in an IV whilst I was flailing and hyperventilating uncontrollably. I asked them repeatedly to please wait at least until the meds kicked in, to please stop touching me, and they refused. Every time I started to calm down a little someone would forcefully grab my arm which made me increasingly distrustful and almost led to me fleeing the room. This lasted for an hour and a half. - I finally gave in to the persistent nurse and let her hold my arm while the rest of me flailed uncontrollably. She got the IV part way in, started taking blood, then, obviously, since I was flailing uncontrollably, the IV fell out and my blood sprayed all over the bed. This obviously did nothing to help my ongoing panic attack. She couldn't find another vein and left the room for a long time. - after a while the doctor came back in and reported that they had basically given up on trying to get an IV in me, after multiple hours of imploring me that it was important to check my blood count and do a CT scan. Suddenly they were tired of me and decided to send me home with two antibiotics. - My primary care doctor later told me that this was overtreating my symptoms and they should not have given me harsh antibiotics without knowing what was wrong with me at all. These antibiotics completely wrecked my stomach and I lost 5 pounds in a few days, turning a potential case of food poisoning into a weeklong nightmare. - after they gave up on me, my xanax finally kicked in, and I asked them to please continue trying to test me because I was worried for my safety. They sent a different nurse in ( a better, calmer nurse ) who found a vein that the other nurse could not. I waited a while for the test results to come back and they said I couldn't get accurate results because I was freaking out too bad which made my blood congeal too fast. My family member who is a nurse says that this is not true and was probably their fault. - after getting no results from my bloodwork, the doctor inexplicably decided a CT scan wasn't necessary. At this point I was too traumatized and drugged up to even ask questions. - they let me walk on my own through the parking lot to find my ride. I barely remember this besides being confused and in bright light. My mom said she couldnt believe they just released me like that, with my car keys in hand, while zonked out of my mind. This was my first time getting an IV in my life, one of my biggest fears. It was wholly traumatizing and honestly this experience makes me not even want to go to an emergency room ever again.

waiting area i received fluids in

See all

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 12
Thanks 0
Love this 10
Oh no 0
Photo of S L.
0
2
0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amy T.
113
92
49

3 years ago

You wait forever for people to do their jobs Then can't even speak English. Act like they hate you

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jamie T.
202
34
14

7 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

Ask the Community - Baton Rouge General

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Our Lady of the Lake Regional Medical Center Emergency Room - Bench in ER with outlets.

Our Lady of the Lake Regional Medical Center Emergency Room

2.3(11 reviews)
1.0 mi

I was treated exceptionally well for my broken arm with a couple of minor caveats. The people were…read moreall nice, especially after they saw my X-rays because my momma didn't raise for whiny-baby. In fact, I'm not sure that they believed I was as broken as I was until after the X-rays. They offered me pain meds and I declined, because I drive myself to the hospital and I planned on driving myself home. But everyone from the X-ray technician to the cat scan person to the doctors were great. I felt like I got great care. The one caveat was they wanted to start an I.V. Okay, first I've declined pain meds until I get home. Second, I have pets at home so if surgery was needed (and it wasn't) I wasn't doing it today. And I'm honestly one of the hardest people in the world to stick so unless we REALLY need it, it's a no. But they did accept it with aplomb after I have my reasoning so it was all good. The bill was also only $407 for five X-rays, a cat scan and a Tylenol plus all the professionals. When I was going back from the cat scan the triage nurse saw me and popped her head out and told me she heard I broke it. That made me feel like she cared. Anyway, no broken bone is welcome but I'm glad I came here.

This is the Worst ER I have ever witnessed. From the absolute B....tch at the check in/ security…read morehounding me about why I smell like cigarettes ( smoked a cigarette on the way up here). Or the 5 hour wait to get xray results....Fugggg this place....Earl K Long was more efficient ​

Photos
Our Lady of the Lake Regional Medical Center Emergency Room - So you can charge your phone.

See all

So you can charge your phone.

Professional Emergency Physician Associates

Professional Emergency Physician Associates

1.0(3 reviews)
1.0 mi

I have no idea what these "physicians" did, or when. My credit report is not good BECAUSE the…read morecollection agency they deal with ALWAYS renews the debt. Over and over again.. Otherwise, my credit score would be around 795. I'm not paying a collection agency a dime. They make their money preying on written off debts. Whatever the case, my insurance should have paid them. Either they don't file insurance claims, or they just use guerilla tactics to get your money. I'm old, an amputee, don't walk or drive, and barely live on disability. A law somewhere say the elderly on a fixed income, DOES NOT HAVE TO PAY.

Outrageous billing practices…read more This organization copied my insurance information incorrectly when they provided services. I worked that out with them over the phone, but instead of just refiling, they also sent my bill to collections - apparently, their SOP. Three phone calls later, when I've been assured that the debt collector will be called off, because my insurance paid the bill, I'm still getting final notices and phone calls from the collections agency. Further, Professional Emergency Physician Associates refuses to send me anything in writing stating that I don't owe them any money. Their "system" and their personnel are apparently incapable of writing up a letter stating what they've told me on the phone three times. The unfortunate thing about this is that I have NO CHOICE over whether or not to use this company, unless I want to choose a different ER. They contract with the OLOL hospital emergency room. So if I ever have to go to the ER, I'll have to decide whether I'm also prepared for the ensuring billing migraine that comes from being treated by one of the Professional Emergency Physician Associates.

Baton Rouge General - emergencyrooms - Updated June 2026

Loading...
Loading...
Loading...