0 stars. I took my phone in to fix a mother board, since getting it back it has done very weird…read morethings. the back camera does not work, the 0.5 isn't even an option, and it runs slower than it used to. the customer service was HORRENDOUS. every employee looks like they hate when someone walks thru those doors. everytime I take the phone to the place, they tell me some terrible excuse as to why the camera isn't working. overall stay far far away from this place as they don't know what they are doing

A friend's son runs a computer and cell phone service in Glasgow. I called him with questions about…read moremy iPhone and he referred me to Tech Connection on Scottsville Road, since it's in Bowling Green rather than me having to drive all the way to Glasgow. I knew Sean would not refer me to someone who didn't trust and both times I've been in there. They have been courteous, efficient, and helpful. The first time, I was looking at almost $100 for a new cell phone battery, but they cleaned the port and worked on the phone a little to try and carry me over since I wasn't able to afford that at that time. Fast forward six weeks and I was still limping along with the phone although it did need the battery. I took it in today and they replaced it while I waited. I noticed they had a very steady stream of customers in and out. Jose waited on me the first time and Nino waited on me this time. Both of them are knowledgeable, friendly, and have very good interpersonal skills, I especially noticed today that Nino was dealing with a challenging customer who had limited English, and although I didn't know the entire story, he was firm but very polite with the gentleman the entire time. They also cleaned my phone up and made sure it was shiny and the port was clean when I got it back.

Great Customer Service and extremely honest and timely Brought cell phone and Xbox for repairread more

Friendly service. Fast repair. Very knowledgeable. We have serviced iPads, iPhones, and laptops…read morewith great service every time. We highly recommend them.

I must admit, I wasn't sure about Icelldealz at first. You see so many of these cell phone places…read moreand you expect them to all be the same but this one definitely stands out among the rest. The owner is very polite and very helpful. My girlfriend has cracked the screen of her iPhone twice and both times the owner himself took care of the problem and also made me feel like a valued customer the first AND second time around. I just have no complaints and I'll continue to be a customer at this business for sure.

From the owner: Phone Repairs for iOS, Samsung Phones and Others. Phone and Ipad Screen Replacement, Battery…read moreReplacement, Charger Port, Liquid Damage, Power/Volume Replacement and more. Most Repairs done on the same day with only the best highest quality screens and parts from USA Top Companies. Warranties are available for replacement parts up to 30 Days . We also sell phone accessories for old and new phones like covers and chargers! Smartfix will also buy or sell your Phones and Tablets so you can get the most money rather then selling it to another seller. If we don't have it then nobody will and fair prices for everything so let us help you save money, Smartfix staffs is ready to answer and help you so Call us today for information or appointments!

Place is short staffed and they are taking 60 dollar diagnostic fees in before repair. I had to…read morecontact them 3 different occasions and pay up front for a repair in a two week span. All three times I talked to someone different that had no clue about what was going on with the problems internally. As a matter of fact they recommended that I come and pick the MacBook back up and they would suggest some local shops that could possibly fix internal problems because the soldering tech had quit a few weeks ago. Pretty much paid 60 dollars just for it to sit on a shelf and not to be looked at. I would not recommend this place at all.

You would think by the name and the description they give that they do something more than screen…read morereplacement and broken back glass. My problem was that my phone locked up while doing a restore. You would think that they should have some kind of diagnostic software if they are doing repairs. They told me to get a new phone or take it to Apple. They are doing phone repair but only the gravy work. yuck !

You will not find a more professional, reasonable, and friendlier shop that you can trust and…read moredepend on for superior work and professionalism than this place. I'd give it 10 stars if I could. Not only was the turn around time within literally two days for a MacBook screen replacement, he completed it on a Sunday so I'd be ready for work Monday! Just outstanding service! A+++ in my book!

Guy said he could have it fixed within a day or two. Took him a week and he was rude when I called…read morehim for an update. He put a used very cheap motherboard in my pc to replace my old one and now my pc barely runs. I had to take it to another repair shop the next day. Oh yeah and he looked me up on facebook...really weird.

Had an old beat up iPhone 6 and they hooked me up with an iPhone XS with accessories at a great…read moreprice. Fantastic customer service.

From the owner: Unlimited Talk, Text, and Data starting at $18 @ month. We Buy / Sell / Repair.read more

I fixed my iPhone here. It was not useable before I got fixed.my phone screen was smashed.They did…read morereally good job and it was so faster delivery then I thought !! Thank you guys.

I had an issue with my computer not picking up any monitors so I took it here. Mr. Miller quickly…read moreidentified the problem(my graphics card) and ordered my computer a new part. I only had to pay for the new part and a cheap service fee. I would absolutely recommend his services and this store to everyone! Mr. Miller is extremely kind and efficient, I am beyond happy with the results!

I brought in my old desktop computer and was assured by the very nice lady that it could be…read morerevived. I had it in another shop and they couldn't do anything for it. I was pleasantly surprised when I got a call that it was up and running again for an absolutely reasonable price. It's nice to know that such a place exists in Bowling Green. Thank you very much for your wonderful service!

Tried to return something from Amazon and 1 person working Rest of people standing around and…read morepulling her away while a line is out door ! One plus the girl did it all will a smile! Good job!

What started out on a low note, ended on a high note…read more I placed an online order for one simple print, but had to call in with additional instructions because their was no place on the form to put them. When my project was ready, I went to pick it up and it took someone almost 15 minutes to find it because it was sitting by the laminator. Unfortunately, the person that printed my project didn't check to make sure the trim lines were lined up because it was a double-sided print. So, I had them redo it until it was correct. I will never accept a print job for myself or a client if it's not perfect. Apparently the employee that was working on it was still new in her position and had trouble managing her time working on my project and helping customers. After another print of my project, I asked to borrow a ruler and cutter to cut it down to size and make sure it was printed right. It was still off. While waiting for her to come back and help me, she proceeded to talk over me and take another customer waiting to pick up an order. I wasn't happy that she took someone else while working with me and never asked if she could help the customer so she would have more time to work on my project. I've worked in customer service for years, so you don't leave your current customer to help another unless you clearly communicate it with them. I was getting frustrated with the lack of communication from her and she didn't seem to know what to do with my project. Eventually she told me that there was another employee that could work on my project (it was one simple double-sided bookmark!), but in another hour! By this point, I was really starting to become even more frustrated because it was already going on an hour since I was there and I didn't have the time to wait another hour form the employee to get to my project. She didn't even bother to ask if I wanted to wait, come back, have them call me or come back the next day to pick it up. If she would have said she was having a difficult time getting the artwork to line up and there was someone else that could do it at a later time and have it ready for me to pick up, I wouldn't have been so frustrated. It was the lack of communication that I didn't appreciate. I asked to speak the the manager and voiced my concerns to her. Donna explained that they were very busy and short staffed, not my problem, but understood my frustration with the lack of communication from Quinn (the employee). Donna apologized and said there was another employee that could work on it for me when he clocked back in. I didn't know what to say at that point because I wasn't sure if I wanted them to even print it. FINALLY, Quinn fessed up to her mistake and lack of communication and apologized. I thanked both of them for apologizing and I also apologized for my frustration. The conversation ended on a positive note even though I still didn't have a printed and laminated bookmark (just one). The next day, Josh called to say my bookmark was ready. I was surprised by his call because I didn't expect them to work on my project without my knowledge. Anyhow, I went to pick it up and it wasn't quite right because the bookmark had trim lines for cutting. So, Josh went ahead and said he's reprint it. I told him to bring it to me so I could cut it (they were going to charge me for every cut making the entire project cost $15 for a 2x6 laminated bookmark), but he insisted he would cut it for me at no charge. Then he laminated and gave it to me. It was finally done and I was happy with it. I wasn't charged for the runaround the day before, but I thanked Josh for his great work and I appreciate Donna (the manager) for making things right with a customer.