0 stars. I took my phone in to fix a mother board, since getting it back it has done very weird…read morethings. the back camera does not work, the 0.5 isn't even an option, and it runs slower than it used to. the customer service was HORRENDOUS. every employee looks like they hate when someone walks thru those doors. everytime I take the phone to the place, they tell me some terrible excuse as to why the camera isn't working. overall stay far far away from this place as they don't know what they are doing

A friend's son runs a computer and cell phone service in Glasgow. I called him with questions about…read moremy iPhone and he referred me to Tech Connection on Scottsville Road, since it's in Bowling Green rather than me having to drive all the way to Glasgow. I knew Sean would not refer me to someone who didn't trust and both times I've been in there. They have been courteous, efficient, and helpful. The first time, I was looking at almost $100 for a new cell phone battery, but they cleaned the port and worked on the phone a little to try and carry me over since I wasn't able to afford that at that time. Fast forward six weeks and I was still limping along with the phone although it did need the battery. I took it in today and they replaced it while I waited. I noticed they had a very steady stream of customers in and out. Jose waited on me the first time and Nino waited on me this time. Both of them are knowledgeable, friendly, and have very good interpersonal skills, I especially noticed today that Nino was dealing with a challenging customer who had limited English, and although I didn't know the entire story, he was firm but very polite with the gentleman the entire time. They also cleaned my phone up and made sure it was shiny and the port was clean when I got it back.

Great Customer Service and extremely honest and timely Brought cell phone and Xbox for repairread more

Friendly service. Fast repair. Very knowledgeable. We have serviced iPads, iPhones, and laptops…read morewith great service every time. We highly recommend them.

I must admit, I wasn't sure about Icelldealz at first. You see so many of these cell phone places…read moreand you expect them to all be the same but this one definitely stands out among the rest. The owner is very polite and very helpful. My girlfriend has cracked the screen of her iPhone twice and both times the owner himself took care of the problem and also made me feel like a valued customer the first AND second time around. I just have no complaints and I'll continue to be a customer at this business for sure.

From the owner: Phone Repairs for iOS, Samsung Phones and Others. Phone and Ipad Screen Replacement, Battery…read moreReplacement, Charger Port, Liquid Damage, Power/Volume Replacement and more. Most Repairs done on the same day with only the best highest quality screens and parts from USA Top Companies. Warranties are available for replacement parts up to 30 Days . We also sell phone accessories for old and new phones like covers and chargers! Smartfix will also buy or sell your Phones and Tablets so you can get the most money rather then selling it to another seller. If we don't have it then nobody will and fair prices for everything so let us help you save money, Smartfix staffs is ready to answer and help you so Call us today for information or appointments!

I fixed my iPhone here. It was not useable before I got fixed.my phone screen was smashed.They did…read morereally good job and it was so faster delivery then I thought !! Thank you guys.

Took less than five minutes to find the case I wanted and it was only 15 to get a screen protector…read moreinstalled. The guy was also very helpful and fast

Place is short staffed and they are taking 60 dollar diagnostic fees in before repair. I had to…read morecontact them 3 different occasions and pay up front for a repair in a two week span. All three times I talked to someone different that had no clue about what was going on with the problems internally. As a matter of fact they recommended that I come and pick the MacBook back up and they would suggest some local shops that could possibly fix internal problems because the soldering tech had quit a few weeks ago. Pretty much paid 60 dollars just for it to sit on a shelf and not to be looked at. I would not recommend this place at all.

You would think by the name and the description they give that they do something more than screen…read morereplacement and broken back glass. My problem was that my phone locked up while doing a restore. You would think that they should have some kind of diagnostic software if they are doing repairs. They told me to get a new phone or take it to Apple. They are doing phone repair but only the gravy work. yuck !

I don't know how many nice things I can say about a business, but I'll try…read more I broke the screen on my phone, and was recommended here. I went to that dinky place in the mall and they wanted to charge 230$ to fix my screen. The guy CLEARLY didn't want my business. I remembered that batteries plus fixes phone screen due to an ad put out. I stopped by, walked in and spoke with a representative. I told him I had called the other day and was quoted 149.99. The computers had gone down and I was very patient with them. I could tell they appreciated me as a customer just standing there. After looking up the replacement part to my phone, he said he couldn't fix it. Bummer!! The manager, who I could tell was a genuine businessman, didn't want to lose my business. He told me that, if I was ok with it, he would take it to a neighboring store to have them fix it and bring it back. Lo and behold, I have a working phone. I applaud the staff for their ability to go above and beyond what they should have done!

Don't bother to schedule an iPhone battery replacement. My appointment was for 9am but on arrival…read morewas told I couldn't be seen until 10:45 because someone else had scheduled an 8:30 time. Website times are set for every 30 minutes. The explanation: "corporate makes us do it this way". Wasted an hour of my time.

You will not find a more professional, reasonable, and friendlier shop that you can trust and…read moredepend on for superior work and professionalism than this place. I'd give it 10 stars if I could. Not only was the turn around time within literally two days for a MacBook screen replacement, he completed it on a Sunday so I'd be ready for work Monday! Just outstanding service! A+++ in my book!

Guy said he could have it fixed within a day or two. Took him a week and he was rude when I called…read morehim for an update. He put a used very cheap motherboard in my pc to replace my old one and now my pc barely runs. I had to take it to another repair shop the next day. Oh yeah and he looked me up on facebook...really weird.

Had an old beat up iPhone 6 and they hooked me up with an iPhone XS with accessories at a great…read moreprice. Fantastic customer service.

From the owner: Unlimited Talk, Text, and Data starting at $18 @ month. We Buy / Sell / Repair.read more

The UPS Store location on ScottsvilleRoad provides, hands down, the most exceptional customer…read moreservice anywhere. Whoever the manager is at this store has the perfect business outlook - hire more staff than is minimally needed, train them extensively in the product/service, and coach them to being amazing representatives. I've never had to wait in line more than a couple minutes, am ALWAYS greeted with a smile and - here's the element most missed anywhere else - am treated with respect, given a "please" and a "thank you". I will go out of my way and spend more to mail something via here than anywhere else. They are worth it! Thank you for remembering your purpose, and God Bless you as well.

The absolute BEST customer service! Everyone is always so kind, helpful and very efficient.read more