Very good place to get a battery for old watches. The staff is knowledgeable and helpful. They also carry some very unique gift ideas.

Batteries Plus, specifically Craig, came through for us yesterday. We found the correct battery for my son's Mini Cooper. The purchase process was quick and easy. Craig was able to reset the battery recognition in the Mini, and we were on our way in and out in 15 min. His pleasant and professional customer service was great! We come here for all of our battery needs and have never been disappointed. read more

Great place and knowledgeable. Take their time with explaining dynamics of batteries.

I needed a semi special flat battery for some sensors and nobody had them. So I popped over to batteries plus and they had everything I needed. The store was clean and the service was friendly and knowledgeable. I'll definitely go back for my battery needs. read more

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I only like to give reviews to support small business or when I feel like a business deserves a great review but I have to write this. My 76 year old Dad who drives, maybe 10 miles a week went in here to see if they could replace his key fob on his 2012 vehicle. The guy who helped him ( I'm not sure if they work off commission or not) told him he couldn't replace the battery but could order another key fob for $370. That included key fob, battery and they would program it for his car. He left. Went to Chevy and talked to the service dept, they told him to check eBay and Amazon. I Found his key fob for $20, ordered it and it was at his house the next day. He took it to Chevy and Ray in the service dept programmed it in 30 seconds for free. I think we should do better for customers in general but definitely for our seniors. They don't know technology and unfortunately some people would rather "upsell." I'm sure the guy working there is doing what the company wants and it isn't his job to price search but I've been in many places where a great employee will tell you to try a different option. This is exactly why we should try to support small businesses, even if it might be a little less convenient. read more

Stocked well, and price was better than expected! Nice ppl person as well. I'd recommend this business! read more

I go here for watch battery replacement. Cant beat their lifetime battery replacement option. Service is always fast and friendly!

Bought a battery for my dewalt drill and it fit great. Original battery were too expensive and I don't trust buying it from Amazon. These batteries were just as strong and last a long time. They have every battery I've needed and have a big selection of all types. read more

Very knowledgeable associate Chris was patient and walked me through the selection of batteries offered. Despite not having the battery I needed I walked out more informed and I would highly recommend batteries plus for all of your battery needs. read more

Always helpful with a good inventory. This is my go-to place for bulbs and batteries, especially for the out-of-the-norm items. They've always been helpful with opening items for me when I was having difficulties getting to the battery. The latest item was a car remote. They also checked the existing battery to make certain that was the cause of my problem. It was. Their batteries include flashlight, car, boat and about everything in-between. They also have club size packages of household batteries at competitive prices. It's like a Radio Shack for these types of items. I'll keep coming back because I hope they will still be around when I need some expertise. You cant get that at Costco or Amazon. RECOMMENDED read more

I go to the one at 1604 & Redland. As far as batteries and bulbs go, if they don't have it you don't need it.

I needed to find an odd sized battery and picked up one at a sister store just before leaving for vacation. I was reassured that I could exchange it if it was the wrong size. Vacation, work and life events later, I discovered that the battery was indeed the wrong size. I went back to this location because it is closer to my home. I was immediately told that I could not exchange the batteries because the package was opened. Not what I was told! I went back to the original store of purchase, where they were willing to exchange the battery (the guy at the Sunset location was misinformed) but I am a few days beyond their 14 day return window. The apologetic gentleman gave me a 10% discount for my frustration. First, I am very unhappy that the guy at the Sunset location does not know the store's return policy and cost me gas to drive to the Serene location. Second, who has the 14 day return policy? Battery Plus. Poor customer service. I will only purchase at Battery Plus from now on if I cannot locate the battery need anyplace else. And then, it will NOT be the Sunset Road location! read more

I had a solar floodlight that was getting pretty dim after a few years. I had no idea who made the light, Batteries Plus Bulbs was able to rebuild the battery pack for me at a reasonable price that fixed the problem. Their employees are knowledgeable and helpful. If you need an unusual battery or aren't sure what battery you need chance are good they can help. read more

Decided to come here to get a couple of bulbs for the apartment and a new watch battery. At first I was a little apprehensive because they seem to really specialize in batteries and bulbs but hard to find stuff. I thought they might look at me and think "great a $10 watch battery" but I was pleasantly surprised by the attentiveness and professional service I got. Came in around noon and asked if they could replace a battery in my watch. An older gentlemen took the watch, took a look and said $9.99 for a replacement or $17.99 for a lifetime replacement. Told him I wasn't local and decided to go for the $10 one. By the time we walked around and got a couple bulbs the watch was ready to go. We were in and out in a matter of 10 minutes. Fast and friendly service and will be sure to be back for all my battery and lighting needs! read more

Thes folks have helped me out 3xs with a n battery need of some sort. Two times it was the batteries in my car fob and my father's car. Second time was a car battery for my 17 Stang. They had the best price and service by far. Opt in for lifetime replacement for battery its couple bucks difference. read more

Outstanding service. I came to this location a couple days ago to get batteries for my daughters toy and the customer service I received was beyond the best. The woman who helped me was very friendly and helped me figure out which battery the toy needed and even installed it for me. The gentleman who was behind the desk was also very friendly. I will definitely come back to this location read more

I bought a new key fob from the people but within 9 months the writing wore off completely. The manager reprogrammed a replacement and put in a new battery. This is the kind of old fashioned service people appreciate but don't see much any more! Give these guys a try. They are worth your time and effort! read more

Easy battery recycling. Convenient location, friendly staff. They also have just about every battery on the planet available.

Initially came in to just browse to see what they had as it was my first time there. I told this to the employee but then he continued to just awkwardly stand next to me. So, without ever seeing the store, I asked him about two kinds of batteries. I needed an alternative to two LR44 batteries, basically a 3V lithium (alkaline and silver oxide are a no for my needs). Another was to get some more AAA eneloop rechargeable batteries. The gentleman basically said they don't have them and offered no other help. After that I just walked out, went home and ordered them on Amazon. That was the last thing I wanted to do since I do hate that company. If brick and mortar stores employ unhelpful staff, then what else should I do? [What I needed was DL1/3N batteries by the way] read more

Beware of this store, the clerk sold us a battery for our key fob and charged us 21.89 for 1 battery. I found out later that she sold us a lifetime free battery for our fob without even asking us if we wanted to purchase this, I am sick that a store I have been going to for years pulled this stunt. They have lost my business and all my friends and family will not go here anymore. I will attempt to go back and talk to the manger and see if they can make this right. This clerk should be ashamed of herself for doing this, so if she asks for your phone number just for selling you a battery beware because she just added a lifetime on your battery. This happened to my husband because I would've questioned why my battery was 20.00 not the usual 2.50-5.00 I REALLY HATE DISHONEST businesses shame shame shame on this business. read more

A friend referred me to this business to replace the batteries for my car fob and watch. I paid extra for lifetime battery replacements. BIG MISTAKE. FYI, prior to this I would go the quick battery replacement in the Galleria Mall. I ADVISE AVOIDING THIS BUSINESS as their batteries are inferior and have lasted less than 6 months, I have made trips back in for the car fob and the watch. This morning, the same dress watch, is not working, so I have to go back again. When I went to the reliable store in the mall they typically lasted for a couple of years, no problems. They should call it Batteries Plus LIFETIME OF AGGRAVATION. You think you are saving money, but you are not. The hassle of having your battery run items be unreliable and last for such short periods of time is frustrating. You cannot count on them for reliable batteries and that IS their business. Also, as other reviewers have noted they DO NOT open at 8 AM as their sign says. Every time I go to this shop, I am waiting for the employees to arrive and open. One time the young woman at the counter could not give me a receipt as the register was not working. She said she'd email me it to though I never received it and she'd left the state (I was told this the 2nd time I went in to have the watch battery replaced). More accurately, they open 8:10AM or later, but why go there for poor quality batteries? UNRELIABLE, INFERIOR BATTERIES. Avoid. read more

Jonathan Burnette is a superstar when it comes to customer service! I called for an inquiry regarding the battery for my 2015 Mini Cooper Countryman. He was so knowledgeable and gave me the information on what type of battery I needed and gave me a brief education on such battery for my vehicle. The execution of service that he did for me was EXCELLENT and I recommend this location to anybody who want 100 percent customer satisfaction! I will recommend JB and this location of Battery + Bulbs to anyone! Jonathan, thanks so much for your service! You ROCK! Congratulations to this location! read more

For whom the bells toll. Ring-a-ding-dong. Walked in the an empty store. The door to enter has a bell so you know if someone came in or out. Twice the door bell rang and took 5 minutes for the guy to come out who was talking to someone in the back. Got my battery finally, no eye contact,needs to be retained cause there's no proper service. Don't go here. Find a better place. read more

The products in customer service of this company are absolutely terrible. I purchased the most expensive batteries they sell for my truck and within one year they are badd. The company won't honor the warranty. They keep giving me the run around about these batteries being on back order. And absolutely not available. The employees told me numerous times they would call me back with an update on the batteries and never did! I continued to call them to take care of the warranty and they continued to beat around the Bush! For the last month and a 1/2 I have been jump starting my truck in the morning before leaving for work! When I went to Batteries Plus to have them test the battery to see if they were badd, the guys they had come out didn't even have proper knowledge of how to remove or test the battery. I would definitely stay away from this facility! read more

Bought battery in March because a previous battery I bought went dead on me. Brought both in and they were completely clueless on what to do. The young man was nice but just didn't know why this why that etc. Then the manager Rose or Rosa came in and she's a horrible manager...telling someone on the phone if we don't answer it's because we're busy, then lady in store been waiting for a hour to get a battery swap and she's like I'm a manager I don't do battery swaps, then she just kept giving me attitude asking did I ever use the batteries and why would I have this both batteries, I said ask the owner he's the one that helped me. Once this problem is fixed I'll never come here again unless I'm dealing with the owner, just horrible experience! read more

The folks here are incredible! Honest. Helpful. Knowledgeable. Sincere. And their services are priced fairly and affordably. They went above and beyond to help me with my phone after it got ran over by a car. They helped me transfer data to the cloud and to a back up storage device. They didn't have to take the time to do any of that. And they didn't charge me for their extra time that they volunteered. I highly recommend these folks. Everyone was friendly and professional and happy to provide the best service and experience for me possible. You should book your appointment with them right now!! You'll be glad you did. Thanks to everyone there for helping me!! read more

Return policy is 14 days even if the product is new and still in the unopened package with the receipt. I went to return a power converter I didn't need within a month of purchase and no go. No return, no exchange, nothing. No more customer. Update: They gave me store credit for my new and unopened item. Only problem is I have no desire to shop at their store. I just wanted my money back. Beggars can't be choosers, I guess. Should just be happy with what I got. And once it's gone so will I from any Batteries + Bulbs store. read more

I went to the Batteries Plus Bulbs location on Eastern & Serene first. They were out of the battery I was looking for but made a call to this location Sunset & Stephanie which had one. The sales associate at the Eastern store quoted me a price. I made the drive to the Sunset store and they wanted to charge me almost 4 times the amount I was quoted. They did call to verify with the other store and were told the price I was quoted but the Store Manager refused to honor the price or at least offer me a discount for my troubles. She said she would not be making money that way. I work in a retail environment and I know how important customer service is in the days of Amazon so I always shop local if I can but this company has lost my business. You won't be making money from me any longer. read more

I went into this store and the staff was pleasant and informative. Learned about lightbulbs -- bought some. They have way more services than just batteries. I'll go back. read more

If you having your iPhone screen repaired - CAUTION They can replace your broken screen but what the don't say or publish is that the replacement screen ( 3rd Party) is; 1. NOT compatible to Apple and 2. You'll receive a warning on your screen that can't be resolved and 3. You can't take to a authorized Apple repair center as its not an Apple approved screen and 4. Voids you warranty Save time and money - AVOID read more

Pretty disappointing service. My boyfriend went to this location to pick up a battery that his company had put on hold to get later in the day. Why would they sell something that was put on hold already? Doesn't make sense to me, but they did. They called around to other locations and no one had it. The guy "helping" couldn't even tell us what it was called, he could only describe it and told us they would be restocked on Wednesday. They do have a large inventory which is great in theory, but the main issue is not having an item that was already claimed. EDITED: The owner messaged me privately and took care of everything. They made a custom battery pack and took care of the charges. That is exemplary service and how issues should be handled. Thank you for making up for our first experience! read more

I bought a odyssey extreme motorcycle battery for $195.06 on 10/9/2021 from batteries plus bulbs at 1381 w. Sunset road henderson nv. The receipt said it had a full warranty until 10/10/23. The bike has been kept in my garage with a battery tender on it when not being ridden up until 7/23/22 when it wouldn't start the bike. It was completely dead, and after putting it on the charger all day it wouldn't charge past 6 volts. I took it to the store and they put it on their charger. 2 days later i went back and it was still at 6.4 volts. They would not honor the warranty. The associate told me it wasn't a factory defect but had gone bad from neglect. Neglect?. If anyone is thinking about buying a battery from these guys all i have to say is LOTSA LUCK. This same battery from several different manufacturers can be bought on amazon for $60. I know because i just ordered a new one. read more

Rosa and John were very attentive to my battery replacement problem. I highly recommend them

With all the establishments going out of business you'd think that customer service would be basic. By basic I mean as it always was. Today's customer service at this location was dismal at best. We walked in only to be yelled at to wait out side by a lady with dark brown hair and a ponytail. We waited and no one was calling us in so I looked in the window and saw the same young lady with no client. A very nice gentleman came out and spoke with us and I suggested they have a single sign that says to wait here and an associate will be out to get you. He said he'll let the owner know. The same rude lady went out to service a car client. As she returned I asked if she was the manager. She stared at me opened the door and went in. I've shipped this location several times and have had had decent service. She is either stressed out and can't Handel the job or she needs a new line of work Thank you for your recent reply, however. It was an epic fail. Falling back on CV19 and using that as an excuse for bad behavior is not an excuse. Where there were plenty of customers waiting we were all calm cool and collected until your employee snapped... read more

The guys at this location are the bomb, I went in to check the price of a battery for a motorcycle as well as the different types, let me just say the guys here did an excellent job in explaining the difference. They then went the extra mile and did the swap for me right on the spot. I have led lights on my motorcycle so after the battery install there was a little problem with them not turning on, they did not stop until i was up and running again. Thanks guys, u are the best :-) read more

Its been 27 months I have had my battery in my car-living in Vegas where it gets 110-very hard on battery-so I replace it rather being down. Went on line and bought a 2 year battery-priced much better than most places plus a 10 percent discount-under a 100 dollars with taxes, Once I got my e-mail-went there-they put in and everything went good. The people that work there are very polite-but most of all know what they are doing. Next time I need a battery-I am going back there. If you have not tried them-give them a try-you won't be sorry you did!!!!!! read more

Came in looking for a battery for a watch and a toy. They had both to my surprise! Saves me time from ordering online. I'll be back to buy a backup battery for my garage door opener. Plus it's cheaper than the original... read more

A really good battery and bulb shop. It is situated on a very convenient location - Sunset Road. No traffic jams around. The street is huge. OK. Let;s proceed to the review. I visited this place about 4 weeks ago. The reason: my old car battery was running out order. You know what I mean - bad start, poor engine ignition and so. The guys from the shop performed a decent battery check. They gave me an advice what type of battery could be good for my car and gave an option to chose which brand should I buy. The deal was just fine. I have found the place clean and the service - good. The prices are affordable, however if you decided to save 5 - 10 $ you can search around. But first you have to decide is it worthy at all to save 5 $ for something so important. I did not manage to mention if they are using coupons. I hope this will help. read more

You say you open at 9 am it's freezing and it's 9:04am. 4 minutes actually make a huge difference when you've been waiting for 20min. And have gone to 2 other places already this am searching for this specifics light bulb for my daughters make up lamp. HERES THE GREATEST PART, They have my bulb! Candy your kindness saved the day‼ The hectic elder woman who was not wanting me to come in, "the registers are not open yet," at 9:04am, well, I watched you arrive, perhaps come earlier or as life does pop, up shit happens, I get it... Then walking in and her car keys and cellphone where on my side of the check out counter. I of all people get life. I am certainly so deeply happy my daughters facial lamp will now be lit! Yippee‼ Super great store, all the batteries one could ever dream of. read more

Brought my phone here for a new battery. It is just the same as Before: Battery dying at 10am. I spent 75 dollars for nothing. Do not bring your iPhone here. Go to the apple store. Waste of money. So disappointed. read more