Mistakes happen I understand. But usually when that happens and you try to get the problem corrected at a local shop you end up getting someone telling you to call corporate and they give you a 1-800 number to call. Not at this business. They worked with me directly to get the situation resolved 100% and took owned the responsibility. This is very refreshing to see these days as it always seems that no one wants to own a mistake and tell you too bad, call corporate. Hats off to the owner and office manager for their professionalism. I appreciate you both. read more

Why pay for an overpriced exide battery with am Interstate sticker and have to deal with these clowns?

Interstate Battery lemon car battery for Hummer H2 fail one month after purchase and I have bought it from pop a lock and they are telling me to take the battery to the dealer company and they will inspect it at my expense read more

Interstate All Battery Center of Las Vegas, NV - lemon battery pop a lock Intestate Battery for Hummer H2 I bought 01/20/26 dead battery one month later - Auto Parts & Supplies Near Me - Las Vegas, Nevada

Extremely fast and easy. Jay was especially helpful and knowledgeable. I was in and out with my two young kids in the middle of a roadtrip in seriously 5 min tops. 10/10 recommend! read more

Customer Service insanely bad from tech. Service tech was looking at my battery to try to install and was swearing in front of me and throwing an absolute tantrum walking off. He at one point handed me the electric drill asked me if I wanted to try. Are you kidding me This place is not even real. Not to mention they knew my battery was under the seat to only tell me once I was there 45 min drive they don't do under seat batteries. No seat removal needed. read more

Fast, friendly and thorough. Called ahead to check if they had the battery I needed and they put it aside for me so I could just pull up, pay and leave. Thank you ! read more

WOW!...I haven't been taken care of like that in years! Lisa the manager and Ray(?) in the bay were awesome and they are the very definition of customer service. They took care of an issue that was t even their fault. (not mentioning names JWRV) Ha. I'm an interstate customer for life now, that's for sure. read more

I understand Interstate Battery Service has a reputation of excellent battery however I purchased my battery from them back in 2021. It came with a 5 year warranty. The battery is bad now. I had them tested it. They confirmed it is bad. They gave me a 1.5 year credit but the battery with installation fee still cost almost $300. How is that possible when I purchased a 5 year warranty??? I'm literally paying for a new battery. Don't waste your time purchasing a battery here. For a better price go to Costco or Auto Zone. Whatever battery you buy if it goes bad before the warranty they replace it for free. I have never had an issue especially with Auto Zone. It is very disappointing considering I paid the same amount back in 2021 thinking this battery will last me 5 years but it died before the 5 years. It should still have 1.5 years left since I paid for the most expensive one they have. From now on I am going to Costco or Auto Zone. read more

I am leaving this review because after my experience with Interstate All Battery Center I feel like I went to The Twilight Zone and somewhere in Las Vegas Rod Sterling is smoking a cigarette and filming me in my episode??? I had to replace the battery in my corvette on June 2 of this year and wound up calling Pop a Lock for assistance. The tech arrived and replaced the battery and I did not realize it was a battery that would cause havoc in my Corvette because it did not hold the voltage at 13+. So I called and asked for another battery and was told they would reach out to me or I could bring the battery to the Battery Center. I opted for just getting it done and went over to the Center. I told them the issue and they said they would have to test the battery but it was under warranty. Thought no problem, go for it. The tech at the center came over tested the battery and found out it was not charging. So i went in and talked to a different associate, younger than the first, who by the way is their employee of the month! The new associate told me the new battery would be $400+dollars?????!!!! I asked if they would allow me to pay the difference of $230 and she answered yes no problem( figured a $400 battery would come with an install??) She called the tech and said they would meet me outside. I was out in the heat for about 20 minutes and could feel the old theme song from The Twilight Zone playing as there were no other customers and no tech with a battery?? I decided to go inside and Their Employee of the Month looked at me as if I had a third eye growing from my brow and I asked her about the battery. She said it was out on the rack near the door! I was then waiting maybe they were going to install it or give me the tools to do it? She then turned and walked away. I picked up the battery and then brought it home now wondering Did they want the old battery back??? So I called and Pam answered to dispel the confusion and let me know yes they did need this back. Now I had to run this battery back and the younger associate thanked me for bringing it back and their Employee of the Month was sitting at the front. I asked the younger associate if this is a common thing of people having to go home and then bring back the old battery? She said no we usually take care of that.Twilight Zone moment! Why was I not offered this service ??? I was done by this point and will probably not return to this place for service again. I have been in the Customer Service Industry for over 40 years and will always bend over backwards for my guest/customer ( hence the CUSTOMER SERVICE INDUSTRY). I was made to feel like a nuisance and this is after paying all together $432 for an amg battery! If the owner/manager is reading this, help your service people appreciate the person walking in the door and try to build the rapport so that they always consider your establishment as THE OBVIOUS CHOICE! To give you a comparison I walked into Auto Zone and was made to feel as a valued customer for $16 for the battery post extenders on the same day! And their AMG batteries are $259. read more

Interstate All Battery Center of Las Vegas, NV - Auto Parts & Supplies Near Me - Las Vegas, Nevada

I purchase a battery from interstate battery two years ago.. they told me its brand new battery good for 3 to 5 years.. exactly two years and two months the battery went die.. I tried to use warranty but they told me i already pass my warranty expired 24 months.. so they try sell me a different one but I didn't take it.. it kind waste money purchase from them cause u thinking ur battery last for 3-5 years.. but its not. its only last 26 months.. stop selling recharge batterie.. read more

I had no problems getting a new replacement battery from Interstate. It was still under the warranty coverage period, so I only had to pay the install fee. The front desk and service tech were very nice, and I didn't have to wait long before my car was able to start normally again. Seems like the battery was defective because it lasted barely a year, but I'm glad I could depend on Interstate's help when I really needed it! read more

Pop-a-lock came out to jump start my car and sold me a new gel Interstate Battery. Didn't tell me to drive the car for 15-20 miles before turning the car off so that all the systems would reset. So car would not start the next morning. And there is only one place in our city of 2 million people to get warranty service, and it is 20 miles from my house. Not good. Make sure you understand how to get the battery to remain working and if you live close to there one location. read more

Employees were nice and helpful but I'm giving a 3 star because I had to leave my battery overnight which I didn't mind and was told I could pick it up at 8am the next day. I showed up at 8am the next day and the employee told me that I had to wait or come back to get my battery because the warehouse guy didn't show up yet. He ended up getting in between 8:30-8:45. I had a meeting to attend at 9:15am so that made me late. I understand things happen but If you tell me to come back at 8:00, I expect to pick it up at 8:00 and not guess when the warehouse guy will be coming in. read more

Been going here for years, great product and good people. My only issue is they were taken over by corporate and now the battery install is 35 dollars and before it was free. I will look for another place for my next purchase. read more

Wow super excellent customer service! They were quite busy on a Monday but they are fast and efficient Needed a replacement battery, which was under warranty. No charge for battery, $25 for install. Kevin took care of changing the battery. Really nice guy and experienced. This establishment knows how to take care of their customers! Thank you so much. Definitely recommend Located off of West Russell and Wynn on Oquendo Dr. Industrial area. Plenty of parking. read more

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After making an appointment driving across town and then determining the battery required and I accept the price evidently they decided the job was too hard on a suv with less than 30,,000 miles. Ted Weins on flamingo had no problem and installed a new battery shortly afterward for a competitive cost. read more

I am so impressed with the service here! I had significant corrosion on one of my truck battery's terminals and Jeremy took extra time to thoroughly clean it--treated my truck like it was his own. This is my place for batteries--quality batteries and exceptional service! read more

Amazing customer service. Pamela was super helpful on the phone and was just as helpful in person. Had an issue with a battery I purchased there previously and she made sure I was taken care of while also taking care of multiple customers, all with incredible efficiency and customer service. She is the reason I will buy all my batteries from this store for all my vehicles going forward! So hard to find this level of customer service, knowledge and professionalism these days!! read more

Interstate batteries have been very reliable for us over the decades when comparing them to other brands. They have lasted the longest in our vehicles. I just wish it were more convenient to find the batteries around the city. The place where we get our oil changes no longer offers them. We trust the brand so much that we went out of our way to go to this center to get a new one. It was a little tricky to find the front entrance. While heading West on Oquendo, the Interstate office signs are big but placed off from the street on the actual building. We were greeted and the office manager took good care of us. It's an efficiently run business with the manager communicating with a tech via walkie talkie. We had a new battery and done in less than 20 minutes. The tech even brought the battery out to our car. We put it in the trunk of our vehicle and installed it ourselves at home. read more

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I drove all the way over there to get a free replacement for the car battery. I was told that the battery had no warranty. Cost me $222 to get a new battery for my car. Not cool! read more

Awesome place amazing customer service and best battery place around. No need to get a second or third party battery. Just get it from the source. read more

My interstate battery was about eight months old and it's would lose the charge on the average of every few weeks so I went to Interstate battery on Oquendo Las Vegas. they checked it out They said there was a defect in one of the cells - they upgraded my battery and they were so nice and didn't charge me anything. read more

I use Interstate battery for all of my battery needs, from car and truck batteries, to all kinds of oddball and odd-sized batteries needed in my garage door business. They stock thousands of batteries and their service is the best, very reliable. Plus their batteries are not only competitive and great value, but they perform extremely well. read more

Had the batteries replaced on my F350 Super Duty. Michael was very thorough and fast. I highly recommend their service.

The ladies are amazing!! Saved me from the nightmare of Pop-a-lock! Don't buy a battery from Pop-a-lock! Go straight to Interstate! They gave me the right premium battery and a better warranty. read more

Horrible customer service, the woman on the front desk is rude and tried to steal my money. I have to talk to the manager because she was playing games. Never go back there read more

Horrible place, they still your money like crazy. Customer service is horrible. Woman on the front desk cold, huge attitude and answer back you. When you ask questions she humiliated you. She also tried to ask for $45 extra dollars. We have to talk to the manager and finally after an hour she agree to charge me $20. If you are woman never come here because the woman in front desk will treat you bad and squeeze your money. If you are man just talk to the manager. The mechanic are nice read more

I purchased a battery from Firestone and when it died I called to see if I had any time on my warranty to be told they no longer carry them...Firestone gave us the phone number and we called they were nice and told us it was covered to have it towed over and they would replace it..so when we got there from the receptionist who are very proficient at what they do.. we were in and out in less than an hour oh yea let's not forget the man who did the work he is the top of the line explaining the new battery will work but should have the car checked out ..this whole experience could of been very stressful, but my hat goes off to all the employees good job ..it was very hot today,, thanks keep up the good work... read more

No stars! Ordered mobile service. Email said 2 hours. WaitEd 3 hours yesterday. Realized they not coming and no number I could call cuz all Customerservice closed. Mind u it's over a 100 degrees . so they called said tech will be there . Got here no tech. Had missed his call. Tried to call back no answer. Called pop a lock they said he'll call me back. Nothing. I paid for a service that didn't get done and still not done. I have no money to go somewhere else. So I have to just wait and be screwed read more

Unbelievable horrible service!! I had bought a battery from them in Sept.& then on Dec.11th my car wouldn't start - battery was dead.I calked them up & asked to get a jump & talked to Jessica- asked her if it would be free - she says Yes.Then 45 min later they weren't there yet & then I look at my phone to track them & see it's going to cost 41.00.So I call up to ask WTF?? Oh she says I thought it was.So I cancelled & got a jump from a nice lady & drove to Auto Zone.Called Pop a lock again & talked to Joseph & he was Very Rude!! He wouldn't tell me what to do & told him I was going to dispute the charge of the battery with my Credit card& he says YOU THREATENING ME?THEN WE HAVE NOTHING TO TALK ABOUT & hangs up.So I buy a new battery at Auto Zone & get home without being stranded.So if you want to get screwed buy a battery here! read more

Purchased a battery from Firestone 2 yrs ago. Last week when battery was dead I was informed that Firestone no longer carries Interstate they referred me over to the Interstate All Battery Center In Las Vegas and I am very thankful for the service they gave me. The manager Lisa worked with me as well as Jeff installing the battery I was treated right. Very Thankful . read more

A great place for customers who not knowledgeable and know the science about batteries read more

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So I get " we're very sorry" note from this Marcia lady. She refuses to refund the $10 overcharge, which she is certainly capable of doing. She insinuates that I don't have the telephone conversation correct. In other words, she is implying..incorrectly...that I, the customer, is a liar. This transaction was an example of not satisfying the customer, when this firm had the ability to do so right away. Customer will file complaint with Visa company. Then "Marcia" goes on to contradict her product by stating interstate batteries are the best around, but if you need warranty service, please bring it back to us. With a 5 year battery just purchased last week, she doesn't appear to have much faith in her product after all. Totally pissed off former customer! read more

Interstate Battery has the best customer service. They are fast, friendly, and proficient. I find their prices to be super competitive and you are talking about the top of the line batteries. They are centrally located and can provide on site support too. I use them for all my cars, motorcycles, and water recreational craft. read more

Discovered we needed a new battery for our Suburban while vacationing from California. Arrived and were immediately helped at the counter. A nice young man named Dillon got our battery and installed it. We paid and were out the door within 30 minutes. What more could you ask for? Thanks read more

Horrible customer service. Inconvenient location, the annoyance of jumping through hoops just to utilize the "so called warranty" you're not saving much utilizing the warranty. I've had 2 interstate batteries go out with in 3 years of purchased and both times it was a hassle and an argument to get them warrantied. Now they only have one location although Firestone sales the battery, however they themselves won't warranty the battery. Save yourself and buy something else from anywhere else. #optimabattery is what I changed to and I love spending every penny. Interstate is trash! read more

Their customer service is exemplary and immediate. In my business when we need a battery, we need it now or work is not being accomplished. They always have the batteries no matter how unlikely or random. I recommend interstate battery products to, literally, everyone. read more

A battery center that doesn't know where a battery goes in a Chrysler 200. When I told him it's under the wheel well, he didn't believe me and insisted on looking in the trunk. When he realized it wasn't there, he said there's nothing he can do for me. Very disappointing... read more

Best place for all of your battery needs! Jeff was amazing. Very helpful and professional. Thank you Jeff for the fantastic service

I am a Paralyzed person who needs a Hoyer lift to assist me to get me in and out of bed. When my batteries went dead the company said that the batteries were on back order for 3 months. I was stuck in bed and searched and called Interstate Batteries of Las Vegas which told me they could order them and would be about 3-4 weeks. Well Jessica called me exactly on week 3 to inform me the batteries had not arrived yet. Jessica called me back a few days later to inform me they were in. Where do you get that kind of service today? If not for Jessica and Interstate Batteries I would still be stuck in bed, Thanks for the great service and the 2 batteries were over $200 less expensive than the actual company. read more