AMAZING customer service! Everyone in the store is extremely…read morehelpful and friendly! I'd give 10 STARS if I could!

Amazing IPhone Repair place Do you live in Henderson? I strongly recommend this location. I…read morewent in to get a piece of my charger stuck in my iPhone, Tara was so kind, patient & reassuring. She took the time to fix it while another Store Clerk helped me replace my old phone case with a really cool strong case to protect my IPhone. They made my Friday & I came out of there with a fixed IPhone New Phone Case & a smile on my face Will always take all our devices there HIGHLY RECOMMEND THIS STORE

Had a great experience with iPhone Wizard!…read more I stopped by around 7:30 PM with a pretty awkward iPhone issue, and Sam was able to fix it within an hour. The price was very reasonable, and his service was polite, professional, and efficient. Highly recommend this place if you want quick and honest help with your phone!

I went in to drop off my PS5 , paid 60$ to get a diagnostic on it & received a call today that they…read morecant go any further with trying to fix it because of a dead roach . So the 60$ i gave them was literally for a diagnostic check just for them to tell me they cant go any further cause of a dead roach . 60$ gone for no reason . Also they said if i dont come and pick up my PlayStation 5 they will throw it away in 24 hrs . I really thought they can help , but i was wrong and hope nobody else gets there hopes up .

Dropped my phone and somehow disconnected my battery. Brought it in and Juju was a huge help. Fixed…read moreit quickly and efficiently.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!

Lamaar gave me same day service with a very reasonable price. Very friendly and I will definitely…read morerecommend him to my family and friends. He is definitely a breath of fresh air.

Worst service I've had in years. Extremely unprofessional…read more I drove there based on the hours listed on Google and the office was closed. Inside the building there was a printed notice saying they operate Friday-Saturday only, but their Google listing still shows normal weekday hours. Communication was terrible from start to finish. Calls were often ignored, "I'll send it tomorrow" turned into days of silence, and nothing was clearly explained in writing. The pickup situation was the most frustrating part. He called and told me to come at 7:30. I started driving. Then he changed it to 8:00. Then he changed it again and told me to come "tomorrow at 12 during business hours" while I was already on my way. Complete disrespect for a customer's time. For the "diagnosis," he claimed there was a cracked LCD (lower left) and said the screen must be replaced, but refused to provide any clear photo or proof. He kept saying the screen is dark and only sometimes turns on, so he "can't guarantee a picture." I asked multiple times for proof, pricing, and a written explanation. I received none. He was rude, kept interrupting, and repeatedly bragged about being "15 years in business" instead of answering basic questions. He also insisted I told him I dropped the laptop, which I never said. After a few days he called and said he doesn't have parts available, and then suddenly demanded $88 for diagnostic, which was never clearly disclosed upfront. When I came to pick up the laptop, he told me he "doesn't want to do business" with me. I immediately took the laptop to another repair shop and they said it would not power on at all. They are still diagnosing it, but now I'm dealing with a worse situation than when I first brought it in.

Great customer service. Went out his ways make sure my phone was fix I was having problems for…read moreabout month went another booste mobile they where no help. He figured Sim was not working unfortunately. Got everything taken care of new number but as long as it's working.

Do not honor their contracts. Wanted a certain brand but they did not carry. Got talked into a…read moredifferent brand, knowing the return policy. They do not honor. Avoid.

I had problems at this location in the past, but this time I decided to give it another try Karen…read morewas very helpful and super generous with information being that I am not super tech savvy she walked me through purchasing a new phone and it was a completely different experience than I had had in the past thank you

Absolutely awful experience. We were sold a WiFi system that never worked properly and were…read moreexplicitly told by the sales associate that if it didn't work, all we had to do was return it via UPS and we would not be charged. That turned out to be completely untrue. We returned the equipment as instructed and now our bill is completely messed up with charges that never should have existed. On top of that, the entire interaction was incredibly unprofessional and uncomfortable. The associate talked nonstop, barely let us ask questions, and went on long rants about how he was a shop steward, how terrible AT&T is as a company, and how he's constantly fighting management. If you hate the company that much, why are you representing it to customers? It was bizarre and did not inspire any confidence that we were being given accurate information. Between being misled about returns, incorrect billing, and listening to an employee trash his own employer the entire time, this was one of the strangest and worst retail experiences I've had. Now we're stuck wasting time trying to fix a problem that should never have happened. I would strongly recommend avoiding this store unless you enjoy confusion, misinformation, and billing headaches.

Outstanding customer service. Very knowledgeable about their materials. They also offer a variety…read moreof service, whether you're looking for phones, laptops, smart watches, and tablets. Also, different phone and tablet cases. Friendly staff and quick installment service.

Bashir provided exceptional customer service! I will definitely be referring friends and family to…read morePhoneWorld

My son was home from college for Christmas and needed the screen on his Lenovo laptop replaced…read morebecause it was cracked. He had to head back to school earlier than expected, but Julio ordered the part and was able to work on it quickly and get it done before he needed to leave. Julio is very professional, responsive and communicative, which I greatly appreciate. Would highly recommend and will use Julio again if needed!

If you're looking for a reliable tech repair company that gets the job done quickly and correctly,…read moreI highly SmartFix. Julio did a great job fixing my Meta Raybans for a great price! Truly a 5-star experience!

If getting your phone repaired was always like this, I would almost look forward to breaking it…read more Len runs the front like a stand up comedian (boss energy) with elite customer service skills. Quick, funny, and actually makes you feel like you are in good hands instead of just another ticket number. The whole vibe was upbeat and welcoming from the start. Gary handled the repair and absolutely nailed it. Fast, professional, and my phone came back looking and working like nothing ever happened. If you need phone repair, screen replacement, or anything device related, this is the spot. Great people, great service, and they somehow make the whole process enjoyable.

KJ was very kind and patient in verifying that my phone could charge properly. I have also been to…read morethis location before after dropping my phone 2-3x and they had been able to fix my phone the same day. Definitely recommended the Henderson location.

Kai was great. Had a complicated transaction trying to get my wife a new phone without finding out…read more Went above and beyond and figured out a way to do it. Great guy. Great place.

In short: Bad service did not even attempt to help me at all. Made up excuses for why the employee…read morecouldn't. I'm not sure what's going on with the service at AT&T's lately. I went in to turn my old phone in. I handed it to the employee and told him to be careful as the glass in the back was broken. He gave me a look and I laughed as I thought he was joking. He asked me if I had initiated the return there in which I responded no. He told me that I should go back to the original shop as he didn't know what service it was going to be accepted in. He didn't attempt to check the account, the exchange, or any details about the transaction at all. When I asked him if I needed to return it to the original store he said no but you should. Right after he tried to say his printer wouldn't work so he couldn't do it. It was one thing after another. Mind you he did not even attempt to look up the transaction to see if I could turn it in the condition I had brought the phone in. I went to the original store and they told me he shouldn't have turned me away.