Huge thank you to John the manager - we were on the way to an airbnb for our daughter's wedding in…read moreMontreal, but needed to do some last minute printing. Had brought my laptop & Staples- purchased HP printer, but didn't want to rely on the WiFi at our lodging John kindly helped me find the right cable to connect the printer to the laptop & it worked perfectly. Thank you SO MUCH, John - don't know what I would have done without your expertise!!

I bought a Amazon package to be shipped back the store clerk said that for Amazon packages you need…read moreto have them taped up before bringing them in. She then proceeded to tape up the package and said I would be charged for the tape which was $3.00 little bit excessive for a package. Then proceeded to tell me that I would have to go to have my label printed off before they could ship it. That they were not able to do it and I would have to go to staples to have it done. So just letting you know just go to staples and bypass this place.

Had them service my Honda snowblower. top notch service from start to finish. Great…read morecommunication. it was a pleasure. Thank you. Mike Mac

I'm sorry to have to give Joe's such a poor rating, but I have been treated poorly there too many…read moretimes to not say something. I have purchased many pieces of equipment at Joe's over many years ranging from inexpensive replacement parts to whole units costing thousands of dollars and after my experiences of the past couple years I will never return. A couple years ago I brought them an old snowthrower that ran but leaked gas from the carburetor. I was clear about the nature of the problem and that I wanted it fixed. I went back after some time to get the snowthrower and it still leaked gas and didn't run any better than when I dropped it off. Despite paying Joe's more than $200 the unit was just as bad as ever. They kept it and after more time told me it needed a carb. I was angry about that, but at least they put on a new carb for cost. However, they should have done that to begin with since the problem was obvious and I believe the total amount I paid exceeded what I would have paid had they simply replaced the carb in the beginning. Instead, I had to make three trips, which meant getting a trailer at least one more time than necessary. Since I don't own a trailer that in itself was an inconvenience. I eventually purchased a new Ariens snowthrower from Joe's. This is a make I will not buy again. It is a large unit with supposedly a powerful engine, but I'm not happy with it. The controls don't work all that well and I find it awkward to reach over with my right hand to adjust the chute direction on the fly. Low range is too fast and consequently the unit rides over deep snow. Buy a Honda track drive instead! Joe's delivered the new snowthrower a little over a year ago and it was supposed to be all set to use. None of the adjustments worked well despite the fact the unit was set up by one of their techs. The auger continued to turn despite the fact I had released the handle...creating a dangerous situation. Other levers slipped out of position because, again, the adjustments were not done correctly. I told Joe's right off and at first they told me I had to make the adjustments. I was appalled! I had just taken delivery of this unit and they wanted me to correct their mistakes. They did eventually take it back, but the problems with the levers for the chute deflector persisted. I fixed those myself, but I should not have had to do that. After using the unit for a while I contacted Joe's and asked them if they would take it in trade toward a Honda track drive. I communicated with the owner who wanted pics of my snowthrower. I sent the pics and his response was that I should check with sales to see if any Hondas are due in. Really??? The owner didn't know what was coming in! I checked with sales and they said two were due in but were both spoken for. Regardless, I again asked the owner if he would tell me what he would allow on my unit if he took it in trade. I never received a response. I have been treated shabbily and I am done with them. I don't like patronizing big box stores and would rather work with a small business, but not when they treat their customers like they don't matter. I have received much better treatment at big box stores.

The team at UVJC is responsive and timely to our call. They were done in a snap and took a huge…read moreload off our property and our minds! Especially with how affordable the service was, i will not hesitate to use them again in the future.

The employee name is Steve with a beard who took care of me in there is just incredible. He exudes…read moreknowledge and warmth and fosters a sense of loyalty that would make me drive out of my way to come back here. The place even smells that wonderful, nostalgic way hardware store shit smell. They had everything I needed, and he was able to point me in the right direction with expertise and patience.

This is a wonderfully handy hardware store with personalized service. Located on Rt 5 South, in the…read morePrice Chopper plaza, this store has everything from soup to nuts, paint to moth balls. The guys that work here are great. Some have worked here since I was in high school. Very friendly and a hometown feel. This place beats the Homo Depot any day. (It also beats driving to Claremont, NH or Lebanon, NH any day for hardware item.)

So, 3 weeks ago I decided to replace a few damaged parts in my 15 yr old Fireview. Got on line and…read morefound the parts illustration and order form on the website. Thought I would call them about the new catalytic converter they are using for my stove. Great, knowledgeable staff. Answered my questions. Ordered my parts and received them quickly. Called several more times with install concerns. Always very polite and knowledgeable about their products. Looking forward to another 15 trouble free yrs. with this stove. It is my sole source of heat from Oct-Mar, I burn approx. 3-4 cords a yr. Great stove & great company

Do not buy hair styling supplies from this store. I bought a hair waver 1 week ago with the…read morestore's assurance if I did not like it I could receive a full refund. Today I tried to return the unit and I was told that as of today items were non returnable. To make matters worse, I had to go over there twice as the store was not open during posted hours. A note read back at 3:45. This is the second time this had happened. I didn't realize their business was so successful during these trying times that they could disregard their customers needs.

I went to Sally Beauty in west lebanon NH to buy a curling iron for my wife for her birthday. While…read morei was there the assistant manager (short woman with brown and purple hair) noticed some dryness on my face from my beard. She showed me some beard care stuff that i didn't even know existed. In short not only did she sell me a curling iron that my wife loved but she gave me a free lesson on beard care and sold me the stuff to do it (which also made me wife happy). I would highly recommend anyone go there for any grooming needs, Its not just a place for women like i thought,

Rocky's Hardware occupies the footprint of the old and iconic Clarke's Hardware in the New London…read moreshopping center. Read Clarke retired after a lifetime of commitment and service to the community and this store was sold to Rocky's Hardware, a New England chain based in Springfield MA, with 48 stores including in Ohio, Pennsylvania and Florida. Rocky's is family owned. Although most of the original employees are no longer working there, it still remains a super community place in small-town New England. The employees are super friendly and eager to assist. The Ace Hardware affiliation means they can take advantage of a worldwide supply chain. Since the turnover, stock variety has visibly increased. Another addition to their offerings include online ordering. It was sad to see the old family move away. But if it had to, Rocky's is a welcome presence in the community.

Excellent service taking car of making a new key for our chevy cruze. Larry was super kind and the…read morekey was a very fair price. They are the only hardware store within about 35 minutes of us, and we were very happy the level of service. Multiple people asked if we were being helped or had questions as we walked the store. Highly recommend!