My double vision has gotten worse, and the team at Battle Born tried several times to make progressive lenses, and reading lenses (two pairs of glasses) but my vision was still blurry in both pairs. I lived with it for several months because my husband had open heart surgery and I was focused on him. When I tried to schedule an appointment to be seen again, the receptionist told me they were booking out until October. I explained my situation to her and asked if I could be seen sooner, and she said no. read more

Battle Born Eye Care is an amazing place to go for all of your eye care needs. We were greet the moment we walked in the door with a warm smile and kind words. Sara was fantastic! The doctor and him team were knowledgeable and on point. I love that my daughter and I can see the same doctor, and they're close to my house. This was a great experience, and I would recommend they to anyone. read more

Three years ago, I had a great experience here for my annual eye exam. I'm happy to report that Battle Born Eye Care is still five stars! I was in and out in exactly an hour, and it was easy to schedule my exam on their website. I appreciated that they sent text message reminders and are taking COVID-19 precautions seriously. I love the sleek aesthetic of the office and the bougie details like the neat lil tray you can rest your glasses in while Victoria is doing the autorefractor machine test. Dr. Nannini is super friendly, as was everyone else in the office, including Victoria and Sam. And another staffperson who took my temperature but whose name I forget. They are all chill but very professional. Dr. Nannini even indulged me in sharing his perspective on what I've been seeing in eye doc TikToks, like how awful eyeliner tattoos and cheap lash glue are for your eye health. Battle Born Eye Care gets my millennial stamp of approval. read more

I am not sure why Yelp wants me to review this place. I was looking for a new eye doc for some glasses and I called this place and left a message. They sent an auto text that someone would reach out and when they didnt I called again with another message. But they never reesponded. I even replied to their text as they said we can text or call. No response still to this day. Luckily I found another eyedoc who called me and got me in and now I can see. So... Yeah... read more

They couldn't get my regular glasses right -- even after two tries. Told me and my husband were candidates for glaucoma and need to bill our health insurance instead of vision insurance. (Yeah, right.) Husband found a different provider and whatta ya know - no glaucoma flags for him. I gave BB a second chance and they refused to see me unless they bill my health insurance -- not my vision insurance. So, nope. Won't be using BB for my eye care. Watch your wallets! Update 12/14/24: BB had pulled an authorization with VSP and didn't cancel, so new DO had to cancel it so I could get new glasses and eye exam. read more

I had to get my annual exam so I chose here since it's close to our house. Hubby had an appointment on Saturday. Both visits were punctual, courteous and knowledgeable. No pressure on upgrading or buying anything. They do have a smaller selection of glasses, which is good then you don't have to spend more time deciding. read more

I would recommend this place to anyone! I've been coming here for the last year and each interaction I'm reminded of what a great business they run! I saw Mia Barron yesterday and she was so thorough, kind & helpful. Their whole office staff goes above and beyond to provide really great & pleasant care. read more

This place used to be great but is going downhill. Receptionists are rude and one even told me that I didn't care about my eye's because I didn't have the money for an exam due to other emergency medical bills. Which was none of their business. All they care about is squeezing every cent from you no matter what. read more

#1 Everyone who works there is incredibly kind and helpful. I want to go visit the front desk ladies just because they are so lovely! #2 Their online scheduling is fantastic. #3 I've been struggling with my vision for a few years and have had some bad experiences elsewhere. Dr. Chris gave me the most thorough exam I've ever had and figured out what's been going on! Not only did he get me glasses that allow me to see with out strain (Imagine that??!!) but he has connected me with two specialists to figure out the other stuff that is going on. I am so pleased with the service I've received. They've one my loyalty and recommendation. read more

Eye exams are thorough at Battle Born Eyecare, but not always accurate, occasionally there is a 20 minute wait for the good doctor in those little tiny stuffy rooms, and the staff is semi friendly, although there is an abundance of staff turnover (that should have been my first clue about what was to happen). After healing from eye surgery (both eyes), I was anxious for a new prescription--and took 3 Designer frames in to have the new prescription replace old lenses (over $1400 just for lenses). A week later they arrived and I picked them up -- they were ALL wrong. Apparently, the "optician" didn't take the right measurements for all 3 frames. When I called the office to report the problem, it was a Friday morning, regular business hours--but, surprisingly, they'd decided to close the office for the day--closed on a Friday? Okay, so I left a message, they called back on Monday and could not see me until Tuesday when I returned with all 3 frames (with the wrong lenses) and asked for a quick turnaround since I don't see well without them--which was met with a snippy attitude from the "optician". That was a bit annoying, but things got worse. They would not "fix" all 3 frames, just one pair (no doubt to save THEM money--never mind the client who can't see for beans). THREE WEEKS LATER and I still didn't have the glasses. I left another message, explaining that I was trying to be patient but that's the longest I've ever had to wait for a new prescription (as a side note, I've been wearing glasses for 65 years and never had this happen before). After a series of texts and a general runaround, I finally asked to talk with the Dr. for resolution. After some time, she was able to locate the glasses (surprise!! How long had they been sitting on them I wondered, she declined to answer and blamed it on the mail carrier). I explained that 3 weeks was not acceptable, it was their error--not "a mistake" (a mistake would be one incorrect measurement, not 3), their staff was incompetent and the Dr. said flippantly, "mistakes happen", without even a hint of apology--or admission of error on their part. She offered a refund (obviously wanting to get rid of an unhappy customer, rather than apologizing or resolving the problem--it's not like I would ever come back to this office). There's more---she wanted all the old lenses back in order to refund. Fine--they're completely useless to me. Wanting to be done with this ridiculous, time consuming hassle, I returned for the swap, and the refund, then had to wait some time while they processed the refund (she blamed that on a "slow computer" so I finally sat in the lobby as she slowly processed the credit to my account) removed the mis-measured lenses--including the ones that had already been sent back--they were still wrong a second time. So frustrating--I"ve lost weeks of time (1 month for surgical healing and another full month plus, waiting for the people at Battle Born to do their job right), at great expense and not able to see to read (drugstore glasses are lousy and no longer cost a couple of dollars)--only to find that they failed to return my credit card (from the refund)! I sat in their lobby for a good 20 minutes while they struggled with removing the lenses and not once did they realize they had not returned my card--later she says, "you forgot your card"--No, YOU didn't give it back to me after I waited for you to finish the credit! SMH. Bottom line, the staffer who took the measurements is obviously incompetent (3 wrong measurements is not a simple mistake--it's far worse than that) and the woman who kept my card was just not paying attention. Also. In business, when there is an error, it's customarily followed by a very nice apology and every effort to fix the problem or even a credit for all the trouble. Not at Battle Born Eyecare--they are apparently more concerned about how much money they make rather than keeping long term customers happy. If you're a customer here, beware of bad prescriptions and incapable opticians--your eyes are too important to waste time and money on people who don't care. read more

I have been to other eye doctors and they were fine....but Dr. Chris Nannini and his staff made me feel really comfortable. They were super sweet and knowledgeable and one thing I loved, was they actually explained everything to me and talked to me like a human being. Dr. Chris told me what he recommended but gave me options and I didn't feel pressured by ANYONE. I will definitely be keeping them as my eye doctor provider. Super happy overall! read more

Loved my experience at Battle Born Eye Care. The staff was super friendly and knowledgeable, and it was the most comprehensive exam I have ever received. I also enjoyed that the company is taking the necessary covid-19 precautions to make their patients feel extra safe while they are in for their appointments. Dr. Nannini, Victoria, and Sam go out of their way for their patients and makes the experience a pleasurable one! read more

I feel they upsell their services. They said I needed a more thorough exam because I have high blood pressure (which I've had for 30 years and never been told I need other than a regular exam) and because I had diabetes for 6 months 2 years ago. read more

I've been here twice, once was a medical eye emergency and the second was a routine eye exam for contacts. The Doctor explained everything in detail, and was very professional,as well as friendly. The support staff is amazing, they keep in contact, and are very friendly. My contacts were on backorder, which isn't their fault, and they kept me in the loop with text notifications and a phone call as to when I should expect my contacts, in addition, they ordered extra trial pairs to get me through the time. Just very welcoming, professional, and organized office. I highly recommend this office for all your eye care needs. read more

I'm new to Reno and decided to try Battle Born Eye Care because it's close to where I live and had good reviews online. They also have online scheduling, which is really convenient. I am so glad I made an appointment here! I saw Dr. Chris Nannini for my first appointment, and I am very happy with the service he provided. He was friendly, professional, and provided a thorough eye exam. He sent me home with a new pair of contact lenses to try, and so far they are awesome! I highly recommend Battle Born Eye Care! read more

5 STAR 5 DIAMOND EYE CARE I arrived a little before my scheduled appointment and was greeted by a very nice lady named Victoria I believe. I signed all related docs and was ready for my appointment within minutes. The office is decorated fashionably, well lit, and provided a very comfortable seating in the waiting area. My appointment with Dr. Brittany Nannini was awesome, she communicated in a friendly, courteous and caring manner and provided answers to all my questions. At the end of my appointment I was shown a selection of various frames and styles, I was pleasantly surprised that they had such a great selection of Oakley and designer frames. I was provided a detailed quote for my consideration. I would recommend this practice as it is 5 Star 5 Diamond rating from my perspective Thank you Mike B / Reno, NV read more

We are from the Bay Area and had just arrived in Tahoe for a ski weekend on a Friday night when my 3 year old accidentally hit my eye and scratched my cornea. I was in a lot of pain and was so happy to find Dr. Nannini at Battle Born Eye Care who got me in right away Saturday morning and was able to give me a bandage contact to wear to protect my eye till I got home. She even followed up with me the next week to make sure I got in to see my eye doctor at home and that everything was ok. Great service, and I really appreciated her help. read more

My recent experience with Battle Born Eye Care inspired me to dust off my Yelp account and leave a review. Both Chris and Brittany Nannini are the most professional and courteous optometrists in Reno. Their attention to detail is exceptional, and they truly care about the health and comfort of their patients. Victoria at the front desk is amazing at helping schedule appointments, understands the complexities of insurance providers, and adds to the overall pleasant experience that the office provides. Overall, don't even think about trying any other offices for your vision care because I guarantee you'll miss out on great service and great products. read more

I made this appointment because they had 5 stars on Yelp. They are a five star operation for sure!! I walked in and they were soo polite and wonderful to me. They smiled. They were enjoyable to talk to. They treated me like I was their best friend. Everyone was perfect regarding customer service. Eye doctors take notes!!! F E A in sparks take lessons from battle born. If I could give bbec 6 stars I would. Glasses are always outrageously expensive. But at battle born the prices were reasonable and their options for glasses fit my needs perfectly. Every company should treat customers this way. It was truly awesome there. Thank you bbec!!!! You're now and forever my new eye care location!! read more

Had a super positive experience! Lots of glasses to choose from, and the gal helping me pick the new glasses was very patient and helpful.

I would highly recommend Dr. Nannini for pediatric eye care. We had the best experience. Her staff was friendly and kind. Dr. Nannini was great with my 4 1/2 year old. Kids can be intimidated by new doctors. She was very patient and kind. We greatly appreciate such a wonderful experience. read more

I received amazing care at Battle Born Eye Care. I had an urgent need and was here visiting. The staff and doctors took care of quickly and were SO kind. Fantastic service and great people! read more

Great place, great service! Doctor is very patient and answers all our questions! Highly recommended!

I came to Battle Born Eye Care to establish as a new patient and it was relatively quick to get an appointment, about 2.5 weeks. My appointment was at 11:30 and I had already done the new patient paperwork online (a big thumbs up) so all I had to do was check in. I arrived at 11:30 and unfortunately there's only one receptionist who was busy so I didn't get checked in until 11:37. The appointment went well and Dr. Chris Nannini was very nice, professional and thoroughly explained everything. What really turned me away from the practice was when Dr. Nannini sent me back to the waiting room to give my eyes about 15 minutes to dilate, while I waited he grabbed another patient so the 15 minutes wait turned into more of a 20+ minute wait. I have had my eyes dilated many, many times before and never have I been asked to wait that long to dilate my eyes. I think they were short staff or they double booked patients, either way it is not right to be shuffling between patients. Appointments are made for a reason. Oh and their selection of frames is ok, not bad but not great. Everyone is very nice though! read more

I definitely recommend Battle Born Eye Care. The staff and provider were kind, helpful and went out of their way to answer any and all of my questions. They all took the time to make sure I was comfortable with the process, along with explaining insurance and determining what would be the best deal for me. I felt like a priority, rather than just someone that they wanted to get in and out. This was especially amazing since I was a 5:00 pm appointment. I plan on continuing to use Battle Born Eye Care and referring all of my friends and family. read more

I have been to this practice two times now and both times were amazing experiences. The staff is very knowledgeable and friendly, and the service provided was top-tier. Parking has not been an issue and the office is exceptionally clean and well organized. I follow the simple instructions given to me during the time of Covid, and had a smooth and painless time from beginning to end. Pricing was fair and highly competitive. I highly recommend this practice! read more

This is the place to go if you want knowledgeable doctors and a great selection of frames. Dr. Brittany Nannini suggested I get an office progressive and I LOVE THEM. Victoria helped me pick out some Modo frames and they are best pair of glasses I have ever worn. They answered all my questions and was very professional. Will definitely come back! read more

Highly recommended (and open Saturdays)! The office is beautiful and clean, the receptionist could not be any nicer or more helpful, and Dr. Nannini was thorough, personable, and knowledgeable. The selection of glasses would satisfy anyone's style, and they have many options for lens materials. I will continue to use Battle Born for all my eye care needs, and recommend to anyone and everyone! read more

I have been to this optometrist twice and the service is excellent. Took my daughter in and she was shy and nervous but the doctor was very kind and patient. Great place to get your eyes checked. Highly recommend!!! read more

A HUGE thank you to Dr. C Nannini! He was able to get me in first thing on a Saturday morning as a walk info for an urgent eye condition. He was thorough and thoughtful. I felt confident in the care I received and was feeling better by the same afternoon. I highly recommend this practice! read more

I went for my first time today I have mono vision so it is very difficult to work with Dr. Nannini was so helpful, thorough and most importantly willing to do anything possible to give me the results I need to see better with. Staff great & Dr. so patient with my frustrations so thankful I have found an office that cares. I highly recommend this business read more

I would not recommend Battle Born Eye Care. I had an eye examine July 28, 2017 and picked out glasses. It took me over three weeks to receive glasses that ended up having the wrong prescription in one eye. They were sent back and three weeks or so later I get glasses that left me dizzy and nauseous so I returned them. I asked for a refund but I was called by Chris who wanted to give it another try. I went back in he examined the glasses I returned and made some adjustments. He was going to send them back in a third time when I suggested it may be the frames. He said that was a thought so I picked out new frames Before he sent them in he was going to first check with Sam's Club, where I received my current glasses that I have had for over two years. In all my 60 years of wearing glasses I have never had a eye professional check with previous eye care establishment. I left having doubts if the glasses would be correct. Now, it is October 12, 2017, three weeks since I went in a third time, and I still do not have glasses. I have given up and have advised my credit card company to get a refund for glasses that I paid for July 28,2017 because I just need to move on and get new glasses. read more