We've waiting two months (minus a couple of days) for my kid's lacrosse bag. Finally got in touch…read morewith Jamie and he promised me it would arrive at my house today since it's a birthday present and tomorrow is his birthday party (we planned on giving it to him early since the season is now almost over). It didn't come as promised. An already crappy customer service experience turned even worse at the last very minute thanks to his false promise, delays, and overall disrespect.

I found O'Neil thorough an internet search and reached out about creating our bags. I sent them…read moreour artwork and they turned the design within a couple of days, Once we confirmed the names, the bags were custom made (a lot of colors to pick from) and then embroidered and shipped within a week. Transaction was done over emails and was pretty seamless. The bags are excellent quality, the embroidery is perfect.

Owner is fabulous. Reasonable rates. Easy and flexible in terms of getting items with mine or a…read morefriends monogrammed gift. I always want to sneak in the store and shop but they are generally closed. Someday I will make it in....

We've been working with Jennie for the past year and she's been embroidering all of our work…read moreuniforms. Always prompt and professional and goes above and beyond to make sure our designs are perfect.

Ordered a custom jersey for my friend's birthday and it came out great! Super quick and high…read morequality, and very helpful service.

This place is the best. They are helpful, prompt and talented to make a shirt turn out the way you…read morewant it. I highly recommend them. This is the second time I have used them. Both times were a winner.

The guy did a wonderful job with my order. Very friendly owner and flexible. He did what he could…read moreto ensure I got the cheapest price on the shirts I was getting printed and he did not make me feel like I was putting him out. 4 stars only because of the store front. It was a bit messy and that can come off as if he runs a very unorganized business. Plus there was no signage in front of his shop, that made it a bit difficult to find. Although he was very flexible in taking my order over the phone, I had to remind him a few times to send a PO to ensure my order went through. I can definitely recommend this place to anyone looking to get some screen printing done!

There's a reason they've been there for so many years... Friendly, veteran discount. Knowledgable…read morewith a wide variety of item to select from. Plus they have off street parking on a busy street.

Came into the shop with an urgent need for a plaque for my solar. Ruth and her team were amazing…read more They took my drawing and made the plaque within hours. Thank you for your excellent service! Highly recommend for your engraving needs. They have a great gift shop area too!

Paul and Juan are very friendly engaging. Paul, in particular, is a character out of central…read morecasting. Their work is topnotch.

Drop some artwork off at Rags the stitches they did a fantastic job.. they were very courteous and…read moreprompt.

Been using them since they were in Larkspur. excellent service. excellent quality. So glad to have…read morethem closer.

They did a fantastic job fixing a piece I had and making sure it was done to a high standard. They…read morewere very professional and timely!

Made an appointment to go over options for framing a large needlepoint piece. Deena is the best!…read moreShe had so much patience while I went through all options, showing me various frames at different price points. She also stretched and blocked the item before framing. Once I made the decision, she gave me a time estimate for completion. When the blocking process was taking longer than she had anticipated, she called to tell me that the timeline had changed and gave me a new date. What a great experience!

Framing artwork can be very expensive, but it makes all the difference for protecting and…read moredisplaying cherished pieces. Dena is a real pro and did an amazing job recommending and completing custom matting and framing on a print that is very meaningful to me. It came out beautifully and I can't wait to hang it in my home. I would highly recommend Rousseau's for your framing needs. She also has many nice art pieces that are already framed for sale in her shop. Just be sure to call ahead to check her hours and availability.