Copper took various pieces of a companies history and turned it into a masterpiece…read more I believe that you can't fake creativity and that you get what you pay for when it comes to art. While this piece wasn't cheap... IT WAS WORTH EVERY SINGLE PENNY. The receiptent accepted this gift and still hasn't stopped talking about it. Thank you for making something so badass and a true conservation piece.

Copper and pepper did a beautiful framing job with my feathers by Barloga studios…read moreGreat choice in floating them

We had a very unique framing request, we wanted to display a small piece of art, but needed a…read morebigger frame for the wall we wanted to put it on. I'm glad we went to Baxter. We needed a shadow box look that allowed us to remove a small framed piece of art from the new frame. The piece was from 1928. On the back was a handwritten note from my wife's grandmother to her grandfather. My wife wanted to be able to remove the piece from the frame, and view the written note. The value isn't necessarily in the piece of art, but the family historic value. We did not want to damage the original piece. Baxter put together a great frame, allowing us to remove the piece from the "display frame", then return it to the frame. It turned out great, exactly how we envisioned it. Baxter was delightful, easy to work with, very precise, listened to what we wanted and delivered an amazingly beautiful frame.

Beautifully framed multiple pieces with very good insight and recommendations. Worth every penny!read more

This was the first time that I've stopped in since the store changed from "Cheap Pete's" to "CP…read morePhotos & Frames." I was helped by a relatively new employee named Rishi. She was very considerate. It was the holiday season, so the shop was busy and many of the customers were in a rush. Still, she was patient with me and walked me through my options for the four pieces I wanted framed. We found a stock option for one of them, but the other three required custom work. If I had to guess, the name change was probably spurred by people accusing it of not being cheap enough. There were definitely more affordable options than I've seen elsewhere, but none of them look cheap to me, which is even more important. The selection was comparable to what I've been used to at this location and I enjoyed seeing the way that Rishi was enthusiastic about the work - helping her customers find appropriate settings for their artwork and treasured memories. I was walked through my options and she'd learned her stuff! She knew how to guide me through the many choices, balanced with the existing artwork I have at home to make sure the new pieces would be well matched. (Please note, well matched is not the same as exactly matched, something I wouldn't expect and don't require.) Even though I stated that I didn't need them rushed, I was delighted when I got the message that my custom items were ready for pick up several weeks before they were due. Upon my return, Hector and Rochelle greeted me right away and located my order, giving me a chance to review each item before I left. I'm a very happy customer! Also, while I was in the store the first time, there was another customer who took up an exorbitant amount of time with one of the customer service representatives, but then walked out without purchasing anything. She repeatedly said, "You must think I'm a pain," to which the associate responded diplomatically and patiently, but she didn't bother modifying her behavior or thanking him for his trouble. I didn't catch his name, but I've been that sales associate before and I just want to acknowledge that he handled it like a true professional. I know it can be thankless work sometimes being in customer service, but hopefully the gratitude of the customers who appreciate your efforts outshine the ones who don't.

Francisco gave amazing service when I went to frame my mother's oil painting. The painting means a…read morelot to me and I was grateful for his willingness to help me. I totally recommend asking for him the next time you go into the store!

No one answers phone 4.27.26 during mid day Tues. Had grt experience in past very dissapointed.read more

I had no idea where to find a framer in Petaluma but found Alfa Frameo on Yelp. I took a watercolor…read morewith a very significant provenance to him. I explained the history and the owner was incredibly careful. He made many suggestions but not so many as to overwhelm us. He was very patient and responsive during a process which took much longer than I expected. The result was perfect! It was a good experience with someone who really knew what they were doing. Al is the best!

The store has a good inventory but not enough employees. I went in looking for party decor &…read moreeasily found what I wanted. I went to check out and with 4 customers to check out, there was only one checker. Many of us used the people-replacing self-check-out screens; that went ok. But I needed help so I waited for Irma. Irma (the checker) was so busy but never missed a beat to help everyone around her. When it was my turn she blew up 8 balloons for me and was kind, efficient, friendly and quick about it all. What a great employee she is!!! She deserves to be Employee of the Month and deserves a raise! Thanks Irma!!! You're the best!!!!

Very nice!! I bought a lot of good yarn very good price and beautiful colors…read more Will back for sure!!

A great and considerate framer. I had a nightmare of a time trying to get a painting made by my…read moregrandfather shipped to me. It was packed poorly and broke on the way here, then was returned to the sender and it finally made it out here. But it had flecks of glass on it, was torn on the the edges. I brought it to Steven and he treated it so kindly and professionally. He picked the matting perfectly and had a wonderful selection of frame options, and he walked me and my wife through them patiently. The result is wonderfully light and a bit contemporary which is exactly what we wanted. He does incredible work!

I met Steve in his shop on 4th in San Rafael and asked him to come to my house to hang a few items…read morethat I didn't feel comfortable hanging myself. Steve was very nice to work with, knowledgeable, and reasonably priced. I'd definitely recommend him to others.

Great people great service Only concern about the mount…read moreprice was too expensive, when Jim used to do mine he was charging me less then $100 ,I have did with Jim like lot of pic mount work ,, but this new guys are charging a lot $200 plus Great work Great Service Just too expensive to mount

I have had 2 pieces framed here. So happy with the finished product…read more Ringseis does amazing work. Highly recommend if you want to preserve your art

I'm so grateful for Riley Street Art Supply- there is no-where else nearby to procure art tools of…read morethe trade: calligraphy supplies, Copic pens, oil and acrylics, archival paper, easels, canvas, etc. The staff are all creative and helpful, the attention to quality is classy, and the value add to downtown San Rafael is irreplaceable. Great prices abound, and you don't have to drive to San Francisco to replenish your supplies. May there always be a Riley Street Art Supply in town.

Friendly helpful service. Excellent selection of supplies. Decent pricing. Will returnread more

Been using them since they were in Larkspur. excellent service. excellent quality. So glad to have…read morethem closer.

They did a fantastic job fixing a piece I had and making sure it was done to a high standard. They…read morewere very professional and timely!

Rob is a master framer with an art background, so his insights and wisdom are a great resource. He…read morehas framed a number of pieces for me, ranging from shadowboxing historical documents to showcasing fine art. His prices, turnaround time, and communication are totally professional. I am so glad I gave Frameworks a try!

I have a photography business and look to Dana for all our custom framing needs. She is highly…read moreskilled and very professional. Our jobs are turned around quickly so our customers are delighted with us because of her. I recommend her to everyone in need of framing services big or small. Her attention to detail and great customer service make her the framing business to seek out in St. Helena.