Brought a car to them to repair the tire which had a screw in it. $45 for a tire repair is high in…read moremy opinion. Brought the car home and the tire went flat in about an hour. Brought it back and they told me it has a crack in the sidewall on the inside. Fishy business.

They were grant at looking at mt car and giving a quote. They got my car done quickly and there was…read morea lot of work. They did not over charge or add extra money on. Very friendly. I will go there again and would suggest you call them when you need car repairs!

Went here on a Saturday afternoon and it's great they are open until 5pm unlike most other car…read moreshops. Be warned though. If you don't make your appointment online or over the phone a few days before the weekend, you may be out of luck since they're pretty booked by the weekend. Full synthetic oil change took less than 1 hour and they were flexible with my appt since I called and said I would be an hour late to my appt. Total came to around $70 for a full synthetic oil/filter change but they also have coupons online and in their flyers for $10 off which made this one of the cheapest and quickest places to get a job like that done. The waiting room was comfortable, free wifi, and free drinks (coffee, water, tea) for people to enjoy in there. All in all, a good experience and price that is hard to bear for any of your car needs!

I purchased new tires here that amounted to be $1500 they messed up the valve stem in the tire and…read moredenied ever doing any damage when i called they hung up the phone on me, when i brought the car to the shop they turned me away if you love throwing away your hard earned money to some uneducated backyard mechanics this place is for you!! You're better off going anywhere but here, from what i've heard from others aswell is nothing good is coming out of this place :)

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.

Once upon a time, my car was making a noise that I could not only not identify but was worrying. A…read morefriend of mine recommended this place so I gave them a call. I thought I had the wrong place. I got in and the interior was not auto shop at all but more diner. If you get in early enough, there's coffee, donuts and popcorn all on a donation basis. The man behind the counter took me and my car for a spin and was able to tell me just what was wrong and that it would cost about 150 dollars to fix it. I'm lucky enough to have a father who does auto repair. I popped out, called him and told him what was said. He told me I'd be dumb not to go there. I've been going ever since. I've never once felt like I was being talked down to. One of the techs even helped disassemble my bike - something I was completely clueless to - and put it in the trunk of my newly repaired car. Any time one of my co-workers asks where to go to get car repair work done, they're the first place and only place I offer.

Honest, fast and fair prices. Joel and crew are very good at what they do. Joel listens and…read moreunderstands what you need for your car repair.

I highly recommend Interstate Collision Center for your Body Shop needs. I went in for an estimate,…read moreJames was honest and fair. The work was done perfect and in a timely matter. The price of the work was way more than fair. I appreciate James, Justin and anyone who worked on my car. They truly care about their cuatomers.

I needed assistance with my car on a road trip, stopped here and they gave me a temporary fix so I…read morecould make it back to the twin cities safely and quick! No charge, 15 minutes, really great service!! Thank you :)

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

DW Auto Service has helped me in every way possible. I came in initially to replace my rear brakes…read more As a first time customer I received a free initial inspection. Which was great!!!! I was able to get in right away with no wait and rear brakes were replaced within an hr and half. In addition, I was previously dealing with issues with my engine as I purchased my car "as is" so when my check engine light came on DW Auto Services was the first place I called. I was told to bring it in and they were able to fix the issue immediately as it was a misfire and was back on the road the same day! With that being said knowing all the trouble I had been having with my car prior to coming to DW Auto Services, Dakota was kind enough to spend over five hours on the phone with my warranty people and was able to get a replacement engine!!!! Overall, this process took no more than a week! From contacting my warranty company to ordering an engine to replacing the engine! I was even offered a loaner vehicle in the meantime while the engine was being replaced which was a huge benefit as if I had to pay for a rental it would have put me in the whole financially . I was able to pick my car up after only three days and If it wasn't for the service of their loaner vehicle I would have been left with no transportation. I highly recommend this business! They care, and recognize everyday hard working people! I value their professionalism, communication and continuous effort to make their customers feel understood and cared for. Out of all the places I have been too in Eau Claire for the past 20 years this business by far is the best!

I had my F-150 repaired by DW Auto and they took care of me and were more responsive than any of…read morethe other shops I went to! The F150 had some damage from hitting a deer & Dakota the owner discovered things in his pre-inspection which other mechanical shops completely missed and we're probably gonna add onto my bill after they had my whole truck taken apart... His honest, integrity, and broad depth of mechanical knowledge, makes doing business with him easy and frictionless. They are fair on prices and a good value. I'll definitely be coming back if I have any other vehicle issues! Oh and the F-150 has been working perfectly for many months after his repairs! Thanks again DW Auto Service!!

I can not say enough good things about this place. my car needed big work done on it and Derek was…read moremore than happy to tackle it. The work was done fast and on point, he even did extra like cleaning up my battery and let me know about any other issues. This place is honest and one of the best in town!

I've been a costumer of Rick's for more then 20 years. Never had a bad experience. I recommend him…read moreto all my friends and relatives. I once took my son's car to Rick, he found a bad sensor, but he thought it should be covered by the manufacturer. He took the car to the dealer, had it replace and returned it to me at no charge. Ten stars if I could!!

I had an emergency repair due the cold, they were timely with repairs, replies, and very friendly…read more Neighborhood repair shop vibes when you talk to them. They are clear and open about what they are doing.

if there was a option for 0 I would! the absolute WORST SERVICE EVER!! DO NOT GO HERE!…read more I got an oil change and they told me I had NO LEAKS and everything was good!!! a couple days later I started smelling a burning smell and thought that's weird that's never happened before. so I waited a couple weeks to see if it would go away and it didn't! so I went back in to talk to them and they put my car up and looked at it and they found a oil leak INSTANTLY. they denied over and over that they didn't do it and it has been there for awhile! WELL IF ITS BEEN THERE FOR AWHILE WHY DIDN'T ANYTHING GET BROUGHT UP WHEN THEY GAVE ME A OIL CHANGE AND TOLD ME THERE WAS NO LEAKS!!!? and the "manager" told me I had to go back home and get the check sheet otherwise he couldn't help me hahah so I did. i came back and showed him there was nothing about any leaks whatsoever!!!. so either you did that to my car !! OR YOU FLAT OUT DIDN'T TELL ME ABOUT THE LEAK! he ended up kicking me out and doing nothing about it at all. TERRIBLE TERRIBLE SERVICE!! DO NOT GO HERE!!! I REPEAT DO NOT GO HERE!

Always dependable and he really considers safety with vehicles. He also doesn't try to add on…read moreunnecessary things or to just keep tossing money at a problem if it's hard to tell what's going wrong - he will be very up front about that. I appreciate that!

From the owner: Matts Truck & Auto Repairread more