We had our two kids enrolled here for about three years. The facility is nice and most of the…read moreinstructors have been pretty good--albeit, there was quite a bit of turnover on instructors. However, the front desk and administration is quite poor. They frequently would not have people able to take phone calls during business hours leading to many phone calls going unanswered. The biggest problem is that they don't manage accounts well. Since we joined a private pool for the summer, we had cancelled lessons for one of our kids (the other had already been cancelled) at the end of May, which was too late to cancel for June as they billed for the next month on the 20th of the month prior. That's fine. Though, it was quite the process to cancel. We tried to cancel in person at the end of a lesson with the desk worker. They told us that they would put in a request to a supervisor to see if we're able to cancel. What?! They ended up telling us we were unenrolled, but that's quite a bizarre way to manage accounts. Whatever, we continued through June and planned to be done at the end of that month. One of the weeks during the month of June, we asked to switch the lesson to another time that week, which was a fairly standard request and which they did. Fine. However, what they didn't tell us is that they then instead re-enrolled him for that time slot going forward. So, to our surprise, we got a tuition charge for the month July on June 20th, which we didn't notice for a week or two. We called and asked what happened. They admitted that they re-enrolled when we asked to change the lesson time for that one week. The desk person said they would have a supervisor look into fixing it. We waited a week or so. Nothing. We called again and left messages. Eventually, they said they credited our account for that month. We said, "No, we unenrolled, we don't want a credit, we wanted a refund as it was your mistake." They said they would make that correction. Okay. We kept checking calling about once a week to no avail. No answer, no returned calls. Fast forward to July 20th while we wait for them to resolve it. We get billed again for the month of August! We noticed it right away as we were waiting to get refunded. We called again and actually got a hold of someone. They apologize and told us a supervisor would look into it as well as the charge on June 20th. On June 31st they refunded just the charge on July 20th but not the one on June 20th. We call again on August 1st, no answer, no return message. We call a few more times to no avail. Then, on August 20th we get some random charge of $25. Ugh. We have no idea what's going on. I suppose we'll just have our credit card block all charge from them. Moral of the story, DO NOT GO HERE. This is basically stealing, right?

We love Swim West and have had great success with lessons for my toddler (now preschooler) and…read moreolder daughter. They focus on safety and provide a fun and engaging curriculum for all ages. I highly recommend!

I really like this park. It's got a combination of park and lake front.Some kids play equipment,…read morebasketball court and plenty of open space to kick a ball, throw a Frisbee or just walk along the water front.

Love what TPC has done to redesign the course and facility. Looking forward to seeing the AmFam…read moreChampionship coming in 2025.

Beautiful venue spaces that accommodate up to 200 guests. Great for corporate events, weddings,…read morereunions, parties & gatherings of all types. Amazing food, staff & views of the golf course.

This is the best kept secret water park in southern Wisconsin! It's the perfect size, not too busy,…read morethe staff is awesome, and it's affordable. We stayed for 5 days and my son never got bored. There's slides for all ages. We will definitely be back!

An okay park primarily for the folks that live back in the lake community. The tall, mature trees…read moreare gorgeous with Lake Waubesa view behind it. The "beach" area is confusing... it seems like it would be a dog beach because it's so closed off and dirty. However, the sign say no dogs allowed. I highly recommend you don't consider swimming in this tiny, gross area. A couple boat landings/docks are nearby but they really to spend a little cash to upkeep them. The lake covers about the first 3-4 feet of dock so it's impossible to walk out there without standing in the water. During our time there, a couple boats did go out and in so it certainly is accessible. Play area is small but cute, my kiddo enjoyed it. There's a newer swing set tucked away from an older one. These areas are well mulched and clean. Lots of geese around so there's poop everywhere but somehow the kids area stays nice.

Nice playground with a 2 level climber, seated zipline, swings, a spinning balance wheel, and…read moresandbox. There is a height adjustable basketball hoop. There's a ping pong table (no balls or paddles). There is a drinking fountain and Porto potty. There is plenty of seating available and several picnic tables. There are large trees and plenty of shade.

Well, well, well -- what have we here? Meadowbrook Park -- the Family Aquatic Center of Grafton!…read moreCan we say, OMG! LOT OF FUN! I recently moved to Grafton and kept hearing about the pool. I'm thinking, no big deal, so you have yourself a little pool. What's the big deal. Doesn't everyone have a pool these days? Well, boy was I surprised to drive by, "The Pool." Let's say, it's not what I expected. It's a full on Waterpark and I can't wait for the weather to get warm so I can get inside. I'm worse than the kids. I must drive by this "Pool" every day now salivating and planning how many toys I can carry in with me. I will probably spend an entire check on pool inflatables! I'll probably buy every UGLY swim suit on the rack! You just can't have enough swim suits when your neighborhood pool has a great big outdoor slide attached to it. I mean, really? Who calls this, "the pool"? I can't believe it? I can't sleep at night thinking about this! I'm thinking I might need to do the full on Wisconsin thing of putting out my lawn chair and roping off a section of the sidewalk to make sure I'm there when this so-called "pool" opens. To make matters even more exciting, I found out there's a whole schedule of events attached to this "pool." There are movies where you can float in the pool and watch while eating your popcorn. I mean, really! Who doesn't want to see Clifford The Big Red Dog while floating in "The Pool"? Again, do I need to get my lawn chair out and go sit in the snow with my service dog to make sure I get in? Of course, for you serious types, there's all the lane swimming and the season's passes. There's even water aerobics and swimming lessons. At the end of the season, the dog's even get a go at "the pool" to raise money for the Humane Society. Really? I just don't understand how anyone calls this, "the pool"! It should be called the super duper ultra wonderful water experience world where everyone wins place! Well, maybe that's too long for the sign --- I have to admit Meadowbrook Park, Family Aquatic Center looks a lot more sophisticated as you drive by and probably didn't wreck the Village budget in print and paint. But my sign would really tell ya what's up! See ya at the super duper ultra wonderful water experience world where everyone wins place this summer! I'm gonna buy that pass this week! Now, where's my lawn chair? Come on dog, we gotta save our spot in line!

Came here for a private group and we had a great time! You start in what looks like a candy store…read moreand then you're in charge of finding the way to the main room. The staff was super friendly and helpful as well. We did the murder room which has various riddles, clues in hidden places, and puzzles. The level was easy but I think we could have done a harder level. We also had a larger group of 11, but we didn't feel crowded in there. We completed with 25 minutes to spare! The phone speaker in the room was a little hard to hear. Some physical exercise is needed for one of the clues. Won't give anything else away, but we had a good time and I'm glad I got to experience Escape in Time again years later.

I came here for my bachelorette and it was such a blast, we did the Haunted Mansion. And not to…read moregive anything away, but will confirm that it was scary and a really great time. We got out in 35 minutes as a group of 10, would definitely go here again. The staff was super friendly and they got into character really well, I appreciated the theatrics