I was having a problem with my battery & my boyfriend said if I could get one he could put it into…read moremy car 2005 accord. So he sent me to royal auto parts, he knew them from when he worked at a garage. When I walked in Raul asked me if he could help me. When I told him what I needed , he was so nice he even put it into my car. I couldn't believe he installed it for me & took my old one away. He then looked at my windshield wipers & showed me they were no good also & fixed that too. It was such a nice place & they made me feel so comfortable that even with all the action with mechanics & people there they had the time to take care of me : )

Called these guys up after seeing a posting for some cylinder heads they had up on car-part.com,…read moregot a hold of them to confirm and was asked to come by and leave a deposit after being transferred a few times (which was kind of weird, but not off-putting by any means). Showed up and the road felt a little sketchy but when I called, they were very willing to direct me to their office all the way at the end of the street (my navigation told me it was further up the road). Quickly found the part, no bait-and-switch there like some places would do. It was located in their New York yard but they had it actually pulled and shipped all the way down to Keyport, New Jersey by 11AM the next morning (note I came to put a deposit on the parts an hour before closing the day before). No extra charge for shipping, price was good, the parts matched exactly what I needed and even came with an extra set of valve covers. Printed receipts and gave me a paper trail for every step of the transaction, so I felt they were trustworthy. The only reason I give it four stars is because they weren't willing to negotiate the price at all and had a little bit of a rushed attitude on the phone somewhat. The prices were very fair though; some yards like to charge over MSRP for used junker parts, but these were right on par with what I'd expect to pay at a u-pull-it yard, but I didn't have to worry about pulling or shipping at all. Would definitely buy from them again.

Rude unprofessional The guy in front seat blue eye m.fkr…read more so rude and unprofessional I did order ac compressor and I did drive from 1 hr away and the time when I get there they told me 2 hrs it will take and I told them I spoke with u guys on the phone I have hr drive and I'm in the way now pls make it ready I'm going to pick it up %100 and u guys said ok Now 2 hrs I need to wait ? Then blue eye mother Fkr talking like gang playing Tough guy UNPROFESSIONAL !

They have everything you need, had a gli replacement engine I needed and it's running great!read more

best part and prices in town great pepole they will help you find what you…read moreneed..............................................

If I could give less stars I would have...the kid behind the counter with braces tried talking like…read morehe knows shit & rip me off. I needed a replacement head lamp BULB (low beam/courtesy day lamp), online they range from $4.88-$30 for the 2pk right on a Volkswagen website. I know they are cheap my friend Sal from Auto Sport threw one in for nothing a few years ago. Anyhow first I say Volkswagen Tiguan and he starts on the computer with BMW...gets to Volkswagen I say Tiguan he clicks on Toureg-finally we get on the same page for my car he keeps scrolling tells me it's $99. I told him to forget it. Came to my local Auto Zone the bulb was $14.99 and the guy installed it.

Walked in to refund some hubcaps not 2 but 3 employees behind the counter didn't greet me, started…read moreyelling out for Steven, who helped me. The 3 stooges went on to finish their conversation. They are a WASTE of labor hours.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

This is the worst place to send your car. I've sent them over 30 people and not a single one of…read morethem happy. And they try to steal customers. And they also only do alignment on the front wheels never full alignment Which is a scam. And the place always smell like weed and they always forget something lose because when my customers come so I double check they destroy the tie rods. Stay away from this place. A bunch of crack heads working there.

Ulerio es el mejor en el area, siempre resuelven rapido y a buen precio! Confio en sus servicios y…read moresolo ellos me siento tranquila de que le den mantenimiento a mi vehiculo! 10/10

0 stars. I highly recommend that you take your business elsewhere!…read more I recently purchased wipers for my car at this location. Yazan Q ("customer service manager") put the wipers on my car the same day of purchase. While applying the wipers on my car, he broke the left windshield wiper. He went inside the store and got something to put the wipers on. I believed it was brand new wipers. However, I learned it was a temporary fix because the next time it rained the left windshield wiper broke. I'm extremely unsatisfied. I went to the store today to exchange my product because he sold me something that was broken and ineffective. He said there was nothing he could do for me. How is it possible that he had no issue charging me for something he broke but will not fix the issue? There is a lack of customer service at this establishment. I was sold something that was ineffective and the Yazan Q admitted to this. This is a fraudulent business practice. I would like to speak to someone regarding this matter. Therefore I emailed customer service at AutoZone and called the district and regional managers. To date, I have not replied any reply. According to there posted policy, a store credit can be issued on returns/exchanges of a purchase does not meet the criteria at the discretion of the manager. Yazan Q stated "there is nothing he can do because of the policy". He admits to breaking the wipers during installation but is unwilling to take ownership of the situation, understand my needs as a customer and provide service the will satisfy that need. My issue has remained unresolved therefore my views of AutoZone remain unsatisfactory at this time.

I usually don't write reviews, but todays experience with Autozone at Getty Ave( specifically Yumi)…read morewas amazing, she was very kind and took time out to answer all questions and help me replace battery at NO COST. Amazing service, keep it up Yumi.

Paterson is an enterprise zone and charges 3.5% sales tax yet they charged me 7% not even the 6.62%…read morethe rest of the state charges Did't realized till I got home so I called and the answer was called city hall. I will be contacting the state ,cause this sounds like tax fraud .