Nobody whacked me in the eye with a hammer (hi Uber); that right there is worth a few stars. If you live in Marin and fly out of SFO it's great to have friends in Millbrae. Even better if those friends are available to drive you to the airport after you self-park at their home but sometimes those friends have jobs and aren't available to haul you to the airport. Thankfully, they still don't mind if you use their home as your own personal Park N' Fly. Bay Cities Taxi accepts on-line reservations (can also be made via phone) and follows up with a confirmation. I was skeptical that this system would work as it's supposed to but it did. I'd parked and unloaded my car and was just beginning to get antsy about whether anyone would actually show up (5 minutes before scheduled arrival time) when I saw the Bay Cities Taxi (okay, minivan) chugging downhill in my direction. Not just on-time but even a little bit early. Fears allayed. The minivan wasn't fancy or even in particularly stellar condition (I've grown used to the pristine taxis grabbed at the John Wayne Airport) but it did the job. The driver even asked whether we wanted to schedule an airport pick-up. He was courteous, hauled my bags into and out of the van, and most important, was timely and safe. Bay Cities is a legit taxi service not disrupting any existing businesses. Old school is okay by me, especially when it works like clockwork and I exit with both eye sockets intact. read more

My first experience with this Taxi company and overall I'm fairly pleased with the experience. Hubby and I were going away for Christmas and we needed a Taxi to SFO so after reading dozens of reviews for numerous companies Bay Cities Taxi Cab seemed to be the best one to go with. I booked a Taxi to pick us up from home at 7pm. 6:56pm the driver called the number we provided to say he was waiting outside for us whenever we're ready. The driver was really friendly throughout the journey and got us to our terminal in a very timely manner. Couldn't have been a better experience. On our return though we also booked a Taxi to pick us up from SFO only when we got out of the terminal there was no taxi to be seen. A quick call to the office and we were told that the driver had picked someone up. Grrr! I don't know if it was the drivers incompetence that he just picked up the first person he saw or that the person he picked up said they were us. Either way, I wasn't impressed as it was gone 10pm (1am the time we were on) and I really wasn't in the mood to be stood in the cold waiting but the person on the phone apologized and said they would get one straight to us. Remembering that their website states ''Guaranteed on time or free ride'' my husband inquired ''would it actually be free'' and we told that ''yes, it would be''. This made me feel a little better as it's not often you find company's that stick to their claims. The new driver turned up pretty quickly - about 15 minutes and despite it not being his fault was very apologetic and we actually discovered that he had been at home asleep when he got the urgent to call to come and collect us. Poor guy. Despite this mix up with our return journey I will definitely use Bay Cities Taxi Cab again should I need to. They rectified the problem straight away and honored their claims. The two drivers that we had were brilliant too and the Cab's themselves were very nice and super clean inside. . read more

Totally unreliable. Called Saturday night for a 5:30am pick up to SFO on Sunday morning and no one showed. Had to scramble to get to the airport on time for my flight. No call, no text; nothing. Will not call again. Website was down and attempts to call were met with a recording saying the mail box had not been set up. read more

Super-dependable; over the past few years we've mainly used them to arrange rides to and from the airport for us and our parents. They're nearly always here a few minutes before the pickup time, even if it's 5am. When we're traveling with the kids they'll put two car seats into a van (before they arrive), and they'll come pick us up on our way back as well. read more

One of your drivers just ran me off the highway in Half Moon Bay! Two lanes merged and after I had already merged, he decided he was just going to run me off into the shoulder. Very aggressive and dangerous driving. Not okay. read more

Bay Cities Taxi Cab - This jerk driver just forced me off the highway in Half Moon Bay! - Taxis Near Me - San Carlos, California

My husband's colleague recommended Bechir of Bay Cities Taxi Cab several years ago, and we haven't used any other cab driver since. Bechir has always been 100% reliable, nice, and everything you could ever want in a cab driver. He's the guy we call when we need a ride to the airport at an ungodly hour and he's always patient and cheerful, even when we're running late and disorganized. Bay Cities Taxi takes credit cards, so you don't need to stress about having enough cash on hand. Bechir is a real find and the one thing we don't have to worry about when we travel. read more

Day before: we call to book our 6am trip to airport. They even call us back to confirm and they had the correct address, time, phone number. 6:10am: we called and they had clearly forgotten about us. 6:15am: they called us back saying they could be there in 15-20 minutes (yeah right)... so we drove to the airport instead. Terrible... why is it that taxi services in the Bay Area are so horrible????!! read more

Employs drivers that cut you off to get into the fast lane then refuse to move over for faster traffic to pass. Dangerous driving is unacceptable for a business that moves people around. Had a train of at least 10 cars. Sped up to block people trying to pass on the right. Then proceeded to break check when we tried to get around him. Hopefully his boss can recognize the van based on the picture. License starts in 6768 just so the employer knows who this is. read more

Bay Cities Taxi Cab - Taxis Near Me - San Carlos, California

I chose Bay Cities for an SFO run on a recent out-of-town ski trip, because they offered large vans, and we had lots of luggage, including long ski bags. Also, they were the top pick of several of my Yelp favorites. The outbound trip was 5-stars all the way: An early arrival; a friendly, patient driver; and a large van that easily fit the family and all our ski stuff. The van itself was clean and new. The driver reminded me to call them when we needed an airport pickup, which I did before our return flight. The return trip was 1 star all the way: the driver (a different one this time) called early to ask where we were, even though he had all our flight info; and so knew the plane had just reached the gate. Luggage took a while. The driver gave us confusing directions as to what level he was on, which forced us up...and then back down the elevator. More time lost. We called to discover he had left the airport, but would circle back. When we finally found the taxi, we discovered his van was much smaller - not big enough to hold the family and all our ski stuff, even though I had specifically requested this. He was in full "not my fault" mode at that point, claiming he was just driving the van he was assigned. I opted to take another taxi for myself, but he convinced me to squeeze into a very tight spot for the 20 minute ride. Then he had the nerve to complain about the fact that it was now an hour after his original arrival time. I was too angry and tired to comment at that point. (And hey, THEY asked me to call them). I'm not sure I will use Bay Cities again; maybe only when I need a large van, and on the outbound trip only. read more

I have been a faithful customer of this company for many, many months. They were always on time and reasonable. However, something must have changed with the company because today they completely failed me on a ride to the airport. I called and booked ahead of time for a 11:30 pickup to go to SFO. At 11:35, no sign of them. I try to call them and get endless rings. Finally someone from Bay Cities calls me and says the driver is "7 minutes late." I try to get the number of the driver and the lady says she will "call me back." She never does. I wait. And I wait. And I call numerous times, but no one answers the phone. No answer at all! 30 minutes later, I give up and find another way to the airport. I get a call from a driver at 12:10, 40 minutes after my scheduled pickup. He claims to have just been dispatched 10 minutes prior. I am so angry with this company and unfortunately can no longer recommend them. read more

Hands down, this is the best cab service I have used in the Peninsula. I called four days in advance for a ride to the airport at 5:30 am. The dispatcher assured me someone would be here, no problem. As promised, no hassles, the driver was right on time. The cab was immaculate, and the driver was quiet, while nice, soothing music played quietly in the background. When he dropped me off at the airport I tried to pay him the full fare and he reminded me that I had mentioned a coupon! ( A YELP special they had).. I couldn't believe it! Wow. This company exceeded my expectations. Go Bay Cities Taxi. I will definitely be calling you again soon. read more

We hired a cab again to pick us up on our way home from a trip at the airport. In the long flight, our cell phones lost power and we had no way of contacting the cab company...and our flight was delayed. Mic circled for over an hour and eventually we met up with him and had our ride back home. After arriving home an charging my phone, we noticed that Mic had left several messages. He went above and beyond his duties as a cab driver, and look forward to lots more trips with him behind the wheel. Thanks Mic and Bay City Taxi Cab! read more

Decided to go with them as I saw the 10% off on Yelp. I wanted to drop of my cat at his pet hotel before heading out to the airport, and the driver helped me do just that. Next time I need a ride I am going to call them again. read more

This was a great experience, and that means a lot as I'm a nervous flyer. I had a confirmation email from the company, and the driver arrived early to pick me up. The car, actually more of a van, was clean, did not smell, and the driver knew how to drive safely without dawdling. I will definitely call him again. read more

I have the worst luck when it comes to Caltrain and tonight was no exception. After 10 long hours in the office the last thing you want to be is stuck on a train that is being held because someone threw themselves in front of one of the other trains. Normally when this happens it's an hour plus on top of your commute until you get moving again. I did a quick Yelp search and was pleasantly surprised when I found Bay Cities Taxi Cab. The driver was very quick picking me up (under 10 minutes) and got me home in no time. I can see why he is so highly rated. I highly recommend Bay Cities Taxi. Bonus points for accepting credit cards. read more

Really happy with the service from Bay Cities Taxi. We had very complicated requirements for our trip in August; 7 adults & 2 kids, both needing carseats, lots of luggage and very early morning pick-up in a hilly, difficult neighborhood to maneuver. None of these challenges affected our service, they sent two vans, they were on time, provided the car seats at no charge, and helped with all the luggage. When we made the booking to the airport, we also arranged the return pick up. They send email confirmations of the details so you can verify everything, and then the driver will text you around the time your flight lands. The communication was much appreciated. It was so much more difficult to find a service that provided children's car seats than I thought, but we didn't want to lug them around our whole trip, so we were really grateful that Bay Cities provides them. Really made the start and finish to our vacation hassle-free. We will use Bay Cities again, and recommend to anyone needing airport car/shuttle service! read more

The dispatcher was very helpful. The taxi arrived on-time and clean. Those were pluses. On the negative side, the driver started to take the long way to the destination; at first, the driver did not include the on-line booking discount; and finally, it was $16 for a 3.2 mile trip that took about eight minutes. The rate seemed high. read more

Not sure how this company stay open. They don't seem to pick up people from anywhere but advertised that they pick up in Belmont too. Called and was told "No we don't go there. WTF?!?! read more

Clean cab, showed up on time, friendly driver and reasonable price after mentioning Yelp... Happy with it and will call it again. Hope the business will keep on its great service... read more

Reliable and professional if you book a taxi in advance, so great for things like going to the airport. Totally unreliable for impromptu "late night" pick ups, which in San Carlos is anything after 7 pm. I've tried calling them for rides home from Caltrain before and am usually told that it will be at least 45-60 minutes. Uber, please come to San Carlos. read more

This will be my taxi service from here on out. They will give you a free ride if they show up late!!! Which makes them show up on time. Amir was my driver and he was friendly and timely. read more

I called Bechir to tell him that I caught the earlier flight. He came to get me even though he wasn't sure that he could make it on time. Now that's service! read more

I've taken my time before reviewing taxi companies because you find that the service you get varies directly with the driver. In this case, Bay Cities has batted 1.000 for me, and they are my ride to the airport, or wherever else I need them. I call the night before, or sometimes even that morning, and they quickly and correctly get my address and time I want to arrive. They have always shown up 5 minutes early. All of the drivers have been friendly and polite, and the minivans are clean (if not brand new). They use Square for credit cards, they never give you the extra 10% crap that drivers try to shove down your throat. They keep a record of regulars, and they have my e-mail when I'm paying. I've booked once or twice through the web, it's not exactly a modern site, but it worked. Can't say much more, these guys are great. read more

I've tried many taxi services and this is a reliable service. Every time I've booked they've come 5-15 minutes early and call my cell to let me know they are here. Drivers are courteous and don't overtalk with their passengers. Nothing worse then getting a cabbie that won't STFU! lol I was nervous taking my impatient Dad to the airport via cab, but they were already waiting for us outside my place. Sucks other people have had a bad experience, but I've had several great ones! read more

We used bay cities to take us from foster city to the airport. Mic arrived a few minutes early. He was very courteous and didn't make me feel creaped out like some other taxi drivers that we've had! I would definitely use bay cities again and wish I had on our return trip back home. read more

We always use them for transportation to and from the airport. Flat rate and they have car seats for the kids. When travelling from the airport back home, there is always a text from the driver saying they are ready. Once your luggage is picked up and you are curbside, I suggest to CALL the driver so you and the driver can receive voice confirmation you're ready for pick up. Had some miscommunication from a driver that could have been easily avoided had we called each other and not relied on text. Mick is the best driver; never had any issues with him! read more

We have used Bay Cities for years. (Yes, once there was a glitch with my reservation and my taxi ended up being nail-bitingly late for a trip to SFO, but the owner was very apologetic and even provided us with a complimentary ride to SFO the next time we needed a taxi.) Otherwise, we have been repeatedly impressed with the curteous drivers and punctual arrival times. Often our taxi will even arrive a few minutes early. The drivers are usually willing to head up our steep driveway to help with bags. I decided to write a review because of the exceptional service we received from Mick on Dec. 26. Upon arriving to SFO, we realized we'd forgotten to load one suitcase! Mick raced me back home and then back up to SFO (quickly, but safely) and did not charge us the full amount of the ride -- which would have been killer. He was very helpful and comforting during the ordeal. We will continue to be devoted Bay Cities customers! read more

wow I used their service again and what great service from the call taker to the driver. Very polite nice, the driver was on time, the car was clean and when arriving back from the airport they were waiting for me. If anyone needs a cab they should call this company i am very pleased and will always use them jut because of the customer service in every aspect. Thank you bay cities taxi for such great service. read more

I needed a very, very early ride to the airport , so I called bay cities - I couldn't be more happy that I did! Brian took my reservation -whatta sweetie pie! He assured me my cab would be right on time the next morning, which really put me at ease. Sure enough the cab was in front of my house at 4:45am with Duke's cheerful smile and twinkle in eye greeting me, followed by a smooth ride in a spacious, comfy van to get me to my flight in plenty of time. I couldn't have asked for a better experience! GB read more

I was ready to take a cab a week a go I call this company to go to SFO very bad service I told the I need cab around 10 am they was late 20 mint and I miss the flight and I have to stay in the airport 6 hours for the next flight omg I will never take it again. if you wanna miss your flight and stay in the airport 6 or more hours call the " BAY CITIES CAB" plus they charge to much I was going from redwood city to SFO ($65) omg last time I call one of the redwood city cab to SFO they charge me ($45) they were on time I will never ever take this company again...... read more

On time with the promised car and a super polite and professional driver. Really a breath of fresh air for scheduled taxi service. Fantastic. read more

It's a shame I can't award less than a single star, as the cab driver I encountered was the rudest driver I've had the displeasure of speaking with. He was arrogant and interrupted me several times as he demanded answers to questions which had nothing to do with us. I will not ever use this taxi service again. read more

I was really disappointed with Bay Cities after my first experience.... Cons: -The cab showed up late after getting lost. We don't live in an area that is all that hard to find, but even so, GPS should be able to get you there. The driver called me and asked for directions, I gave them to him. Once he arrived he was nonchalant and didn't seem all that concerned that he was 20 minutes late. -The driver seemed to be a little out of it. Maybe he had a long day, but he kept asking where we were going. I gave him the cross street and he asked me to tell him when we got there. We were in downtown San Carlos, not in the middle of nowhere, shouldn't he know the streets a little better? Why was I telling him where to go? And add to it, I only knew because I looked at the map ahead of time...couldn't he use GPS? -Once we were in downtown San Carlos, he seemed to be a little anxious (maybe because we were late and he was trying to get us to the restaurant which we were already late to because he was 20 minutes late, see previous point)....and he got into a fender bender while we were in the car! It wasn't a major accident, but an accident none the less. After him being a space cadet about where we were going and after getting lost coming to pick us up, it seemed appropriate that there was an accident on the way. We ended up getting out of the car and walking 4+ blocks to the restaurant because we didn't want to have to deal with the aftermath of the accident. I wouldn't use them again unless I was in a bind. Which is such a disappoint, I was really hoping for a better experience after reading the initial reviews. read more

40 min late picking us up for an airport run w/two kids. The dispatch was friendly and very apologetic, but that won't get me to the airport on time. read more

They get 1 star because there is no lower rating available. I booked them for an early ride to the airport. I gave them 5-10 minutes when they didnt show at the appointed time. They said they were on the way. 10 minutes later, they said they would be there in 10 minutes. The delay, they said, was caused by a flat tire. Dont you think if they had a flat tire they could at least call me or dispatch another rider? Delays can be understandable, but not calling is totally UNACCEPTABLE. I would only recommend this companny to anyone who doesnt mind missinng a flight due to a delayed taxi who doesnt bother to call. read more

I booked a taxi pickup a day in advance for 7:30 on a monday morning. I spelled out the addresses where I was picked up from and going to and the woman taking the booking confirmed them correctly. at 7:40am I called to check on the taxi location and was put on hold for 15 minutes. I was then told they would call me back when they had information. 30 minutes after my scheduled (and confirmed) pickup time they called back and asked 'Do you still need a taxi?'. Clearly they forgot about the booking and were not saying anything as they scrambled to find a car. Luckily I had already called a different company that sent a car right over but was still late as a result of the horrible service of Bay Area Taxi. read more

I used this taxi service after reading the yelp reviews and was glad I did. I called for a pickup early Saturday morning and they came within 30 minutes. The fare was a little high and could tell that the rate was bumped to a higher level using $4 vs $3.40, with the total fare costing $13.40 for 2.4 miles in 6 minutes. Also, another thing to note is that the van did seem like it was ready to fall apart, but I would use them again, since it pays to be prompt and friendly!!! read more

Had been using this company for almost 2 years now for transport btwn Burlingame and the airport. Found these guys on YELP. Was reliable, rates were good with the discount and a few of the drivers were great. What happened to the great divers like Mick or Michele? Had been picked up in sedans and minivans in the past without issue. I am a frequent user of YELP but this is my first post. I had to post a review because of what I just experienced. Some background. I made two reservations with Bay Cities for my flight out of SFO and my return a week later. Made the reservation online for 2 adults and 2 children with 2 suitcases. Said on the reservation, please have vehicle like a minivan that can accommodate. They picked me up in a sedan which was fine. Drop off was fine. Service was fine. Had pick up at the airport and everything was as planned. Upon arriving at my house, the driver demanded an extra $10 because he picked me up in a minivan. What?!?!?! No where does it state on their website or confirmation of reservations that there will be an extra $10 for the minivan or for 4 passengers. For that price, I'm better off using a private car service. When I said to the driver that there was nothing stated about this policy when I made the reservation, he pointed to a sticker on the window that referenced the $10 fee. I then said I'd like for him to call his boss. He started raising his voice in front of my kids, when that happened, I blew a gasket. Never will I use this company again! Stay away. read more

The service received was outstanding and if it were that alone I would have given 5 stars. After placing my drop off and pick up calls, the cab arrived with 15 minutes and got me to my destinations quickly and efficiently. The cabs were clean and drivers pleasant. This part of the service was TOP NOTCH! The reason I dropped this rating to 2 stars is because the first van who came to pick up dropped A LOT of oil on our light gray paver driverway for the short time it was parked there. We have tried grease/oil removal solutions without success. This company should be aware of which of their fleet drop so much grease and fix them; or at least at a minimum do not drive up on customer's driveways but park on the street. read more

This was the first time using this taxi company and booked them online yesterday. We used them for a dreaded 4:30am pickup from Belmont to SFO this morning and were pleasantly surprised. Mick (sp?) was on time, picked us up in a clean mini van, was curteous and wasn't creepy. He was actually pleasant to talk with. And as a bonus, we received the 15% discount for booking online as mentioned on yelp. We will definitely use them again. Booking online was painless and made flying a little easier. read more