Unfortunately English is not a first language here and there isn't anyone the really speaks English. Trying to explain that it's too much pressure being applied was not understood. I got a one hour hot stone massage. Unfortunately for me it was not an enjoyable or good massage. I tried many different ways to say I was uncomfortable and she was not understanding me. There was also either a tv or radio on that was blasting someone speaking. The environment was not calming or comfortable. Every time the masseuse left the room she would slam the door and be gone for 5 mins at a time. She left twice. So I didn't really get my hours worth. I left not happy with my experience. I would not recommend this place. read more

I got a deep tissue massage from Lisa. It was great. I will go back. She worked my knots out of my muscles. She is strong

The customer service here is absolutely horrible!! I made a couples appointment a day in advance. When I arrived 30 minutes early I was told my appointment was canceled and they could not take us until 7:30! Very poor communication skills. I could not understand why they cancelled our appointment without even notifying us! Never coming here again and I do not recommend you do either! read more

Michael is always the best! I haven't been In SO long and he and staff always remember me . They are awesome and Michael is the best ask for him read more

I came in for a massage to relieve my stress and found the massage therapist Amy to be so effective in relieving my stress that it wad a true relief to my body. my stress is gone and i feel great following the massage. read more

You get what you pay for, and expect them to pressure you to tip. $60 for an hour full body massage. I've Ben pressured to tip more than $10-15 here in the past so I asked the front desk attendant/my masseuse what a suggested tip was "$20" . Kinda weird being asked to tip before as then you have no way of basing your tip on your service quality. I've been here 5-6 times in the past 3-5 years and each time the experience was worse. My massage was 45 mins, start to finish. My masseuse was also the front desk worker so she left 3 times to answer the door and once to answer the phone. That took away from the experience and shortened the my time bay at least 5-7 mins. I did enjoy the hot rock rub in my back, even though I didn't ask for it. I be given the ladies here enough chances to improve their service and now I've decided to go elsewhere. read more

Me & my husband have been coming here for more than 6 yrs. We always have Lisa & Mike per our request. For the price I must say, that it's the best compared to high -end places. They hit the spot & every knot of my muscles. Very relaxing & homy. Clean surroundings with soothing music. Combo is our fave, 30 min. feet & 30 min. Back. The back was done in a separate room where u can take-off your clothes except your underwear. This place is highly recommended, though how I wish there's someone assigned in the front desk as Receptionist to answer calls & welcome walk-ins or customer so the time was not taken away from what we paid for. I think it's because Lisa is the only one who can speak & understand English well. Other than that all is well when is not rushed ‍ read more

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I love a really good massage regularly, and this place is my choice. I like to call before I come, and they are always ready for me when I get there. I am happy with their service, and the people are very nice. Ken is the best masseur in Fairfield! read more

I really like this spa and their massage therapists . I am a massage therapist myself and highly recommend this place. I usually get Michael but anybody here does a great job, and they're always available same day. Highly recommend . read more

So glad they're still in business, especially since covid put a lot of small businesses out to pasture Although there are communication issues, I still am always able to make an appointment for a foot massage. See Michael! read more

Extremely disappointed. Went in for a couples massage with my fiancé, and they not only started late, but switched my massage therapist within 15 minutes. Very odd. They talked nearly the entire time (unknown language) and finished early. My massage therapist was not skilled, but I will say it was better than nothing. My fiancé had a good massage despite his therapist having a runny nose, stepping out to blow her nose, and a few sneezes without washing her hands. The worst part of this was when we went to pay, and the woman asked for a tip multiple times. My fiancé asked if a tip was required, and she said yes. We paid $100 for our couples massage and did not deem a tip was earned, so we left feeling very uncomfortable. read more

My brother went here tonight and had the worst experience ever! He said the massage only lasted for 25-30 minutes instead of 1 hour (he timed it). Approached the lady and she insisted that it is was 1 hour. When trying to leave after paying, he was stopped to forced tip a certain amount. Horrible! read more

BAD - Cheap massage on Saturday!! I was desperately in need of a good massage, and was taking a leap of faith.. NO communication, bad massage that just wasn't getting better thru the hour... & guy followed me to car, expecting/demanding a tip! I gave him minimal.. This was just freaky since they asked me to pay up front, before receiving the service. Guess I received the CHEAP - Crap service I paid for... Dont do this one peeps!! read more

My boyfriend and I bought a couples massage for 2 hours( online it says $90 a person but when we called they said $100) we walked in the front and the women wanted us to pay and tip in advance. We said we'll pay now but we'll tip after the service. The massage was great, it came with lotion, oil, hit stones and foot rub HOWEVER every time the phone rang my boyfriends massaged stopped so she can answer it(about 3x). Other then that it was a good experience, we didn't get completely relaxed were we usually sleep through our massage but they did rub knots out our neck and shoulders read more

Been going here for over a year. Lise is amazing she's very thorough and loves her job! I have her walk on My back and it feels amazing. Everyone is very friendly and very clean! My wife loves Michael. Loves how he gets deep in to her feet, legs & bum! I highly recommend this place! read more

Let me explain all the stars: I had a horrible migraine and needed my neck/shoulders/head rubbed bc I had an important appointment in a few hours, so after I grabbed my caffeine and Motrin and it still hadn't subsided, I decided to try this place for the 30 minute massage for $40. I could have sworn the sign outside said the opposite, but again, I was in pain and could've read it wrong. Behind the first door there is another black metal screen door that you can't see thru, but it's unlocked. A gal came out to greet us and explained "30 minutes, $40, plus $10 tip, so $50, you pay first." Huh? I was desperate. I even had my daughter with me. At the same time, a man walked in behind me that headed straight to the first room where there was a red light (and he did not pay first like me), caused me to raise the one eye-brow if you know what I mean. But, this place gets 4 stars bc the gal that greeted me worked out every kink in my neck and shoulders! She was so pleasant to my daughter and wasn't at all bothered by my daughter's 100 questions, so the fact that I left there pain-free was worth it. The comments about the "space" are about right, but I would have been happy with a plastic chair at that point. I've been to spas in Napa and have left disappointed before. I'm glad I didn't get whatever guy some people have mentioned. I had what seemed to be someone in charge. I would go back again, in the daytime, and only see the same gal again if I needed to. read more

My friend was in town for a visit and wanted to get a massage on a budget. I was a little worried about what type of massage parlor this might be. There is no red light and there is a sign at the front desk clearly stating it is a professional establishment with clear boundaries. If you're looking for a spa experience, this is not the place for you. However, I was in a lot of pain and Nancy did a wonderful job. She did not chat (which I appreciate) but did check in to see if pressure was ok and if she should adjust. My friend said her massage was great too and thinks her masseuse's name was Lily but she did not speak English so she isn't sure. The downside of our experience was that it is noisy and the light was bright - not too conducive to relaxation. Suggest they put small water features in the rooms and dim the lights for a more relaxing experience. This review is for the Vacaville location. read more

This business was not even listed in Yelp. This is the second location, the first being in Fairfield. I had gone to the Fairfield once after having found it on Yelp. Only found out about this location when I looked at the spa's website. The website is not completely updated with Vacaville info throughout the site although the shop is noted on the home page. Anyway, I went here in the afternoon after work and it was dark already by the time I arrived. It's located in the Golden Hills Plaza where Dollar Tree is or, for you long time Vacaville residents, where Food 4 Less used to be. Ok so it was night time and the blinds are all closed in the front. In most cases, I would have been like "uhhhh, i don't think so" cuz it might be one of THOSE places but I knew it was legit since I went to the one in Fairfield. This place is pretty bare bones and smaller than the location in Fairfield. The walls are pretty barren and there is like no decoration in the lobby. Maybe it's like that because they are relatively new. The guy said they have been there for 3 months. I think they should put some plants, some decorations and some paint on the walls to make it more welcoming. I would go with a Chinese theme as they are selling Chinese style massage. I told them I wanted an hour body massage and was promptly taken to the back to a private room. It was a normal massage size room with a bright lamp in the corner so I could see everything. Looked pretty clean but the pillow was not covered so that was kind of ewww. There was a light colored sheet on the table to lay on and a white bath towel to drape over you. I prefer a sheet. There was one small picture on the far wall and an ugly rug to look at through the face donut thing... It wasn't dirty, just ugly in my opinion. She did a good job on my back. I asked for more pressure on my shoulders and upper back but I think I would have preferred a deeper pressure than what was given (admittedly partly my fault for not elaborating further). It was a decent massage, I was very relaxed during the back portion. When she did my legs however, it hurt! Too much pressure with her thumbs or something. I was definitely awake for that cuz i was like "ouch!" It was too quiet though - I could hear the lady's breath and i think my tummy was growling. A little instrumental music in the background would have been nice. Anyway it is only $45 for an hour for a body massage... SOOO MUCH cheaper than most places. A great value. Would definitely go back. Hope they spruce up the joint and open the blinds in the front to be more open to the public. Closed blinds are shady... lol. If you're too weary to go into a private room, I know the Fairfield one had a big open area for foot massages with a huge flat screen tv... not sure if they have that in the Vacaville location. Go try it and check prices and specials online. FF location told me you had to print out the coupon but I previously seen in the Grapevine that you could show them your phone but who knows. Prices are great even without the coupon deal. read more

My husband went twice and both times the lady asked for more tip when he was leaving. So unprofessional and tacky. Would not recommend

0 freaking stars DO NOT GO HERE AT ALL!!!! The worst massage I have ever had ever. The person left me 5 times during my massage to talk to co workers in the lobby with other customers coming in the door. I got a full body foot massage combo after the time was up on the body I was told to get up get re dressed and go to another room for my foot massage. Yet again breaking my supposed to be relaxation time. Which by the way she shorted by 15 minutes to being with. I contemplated leaving as I was laying in my foot massage as she left me yet again to go to the lobby when there is clearly a receptionist that should be able to attend to whom ever comes in. Although I figured I paid for it already just finish it out.(since they make you pay first) and although it was absolutely the worst I felt bad if I didn't tip...so as I am leaving I give her $10 and she looks at me like I have insulted her entire family. It looks as though she is about to say something and I just walk out before having a confrontation with her. Save your money go elsewhere please. read more

I called to make an appointment for 1 hour reflexology for 2 people. I was told ok no problem just show up at the Vacaville location and they will take care of you. So I arrived at the Bay Health Spa in Vacaville and the lady says I can't...come back 30 mins. I said "No, it's either you can do the massage or not". She says wait then she directs me and partner to a room. She gets the bucket of warm water to soak my feet, leaves the 100 watt light on (ugh how am I suppose to relax) and begins to massage. Oh my...she loads up on the rose scented lotion like there's no tomorrow which triggered my asthma (not good...thumbs down). She continues with the massage then when it came to my back she acted as if she was a chiropractor trying to crack my back (another thumbs down) then continued to do whatever massage which wasn't comfortable or relaxing (another thumbs down). It doesn't end there...my partner waited 20 mins. (who is in the same room) for the other lady to begin her massage. The lady started from her feet and spent majority of the time massaging her feet and legs...never massaged the head, facial, neck and shoulders. Since I was done with my whatever massage I paid the lady and added $5 tip for both ladies. When the lady that was massaging my partner heard that the tip was only $5 she stopped the massage which means my partner didn't receive a full hour massage. They insisted I tip them $10 each...for what??? NO WAY!!! I would rather tip a "SKILLED" massage therapist $10 or more then an unskilled person. I HIGHLY DO NOT RECOMMEND THIS PLACE. Be wise and spend your money elsewhere. read more

O star if I could give. I normally don't walk into a spa but my muscle spasm on my neck and shoulder was causing headache. The lady never introduce herself and pointed at the menue dince I've never been here before , I stay on safe side and booked 30 mn back ,neck and shoulder. I asked her to please focus on shoulder and nexk. She was very rough and i asked her for light pressure without using her thumb to dig in. After 5 mn, it was tolerable and I took a deep breath and tried my best to relax and enjoy. I heard the front door open , my therapist left not saying a word and greeted the in coming client. I think to myself ...really not even an excused me ....just left. I took a deep breath waired 5 mn . Got up , dressed and left very angry at the poor service . At $45 / hr they can't afford to hired a receptionist? read more

2 Thumbs down. This place is definately quite odd. Went in to request a massage with my daughter....the lady gave a blank look and seemed reluctant to accommodate us. She acted really strange. She said we don't have appointment. Then pretended to look at her cell phone for the shcedule but was really on the home screen still. Then said come back at 7 pm, 2 hours later. Was very rude and unwelcoming from start to finish. I don't feel this place is somewhere I would feel comfortable and relaxed in as I should since this is what they are in the business for. Wirth going to Sacramento and getting $20 massage there. read more

Agree with others, lady at front counter couldn't speak any English, which made it difficult when I had membership questions.

Good massage, but horrible customer service. First of all, the person working the front counter speaks no English, besides pay. You have to pay before your massage and when your trying to ask questions they just node. At the end of my massage I gave the lady a $10 tip, she looked at me and asked for more. That was all I had in my wallet, she kept following me out saying more. It was very rude and I felt uncomfortable to say the least. I asked for the manager or Owner and the two people just looked at me with no answer. I would not recommend this place at all!!!! read more

I wanted a nice relaxing foot massage, but despite my repeated requests for "not so hard" and jerking away, he did not get it. He would go my gently for a moment and then he returned to way too hard. I will give them credit, the place was nice and clean, but I will not go back. vern May 2, 2016 read more

Not bad for a walk in foot massage. Very comfortable inside and great for couples also. They are also open late til 10pm in case you need that massage at the end of your day. read more

Thought we would try this location. Very disappointed foot massage was more annoying then relaxing not enough pressure. And how do you switch therapist in the middle of a massage? For the record you don't tell people what to tip tips are based on service received not because you say they worked hard. Will not be returning. read more

I really like this place the only reason why I'm giving it 4 stars is because I kind of wish they would not talk so much and it kind of seems like they argue on who's going to give the massage but it was really relaxing read more

Me and my girl friend decided to get massage the other day so we came to Vacaville for foot massage ( actually which include head, shoulder, neck and back massage). I think it is a great deal. The staff are very friendly and professional, they know what they are doing. The best part is back massage for 15 minutes. The massie who worked on me seems to know exactly where my knots are. i felt great and relaxed. I will go back for sure. read more

I gave this place one star because it wouldn't let me give none...by far the worst experience ever!!!!! NO NOT GO TO THIS PLACE! I came in, not one word. Normally they ask is there a specific area you would like worked on? How would you like the pressure? How is the pressure? Nope not a word. The room was very bright (lights on, I guess a first time for everything). I would be extremely surprised if this guy has a license. His hands were rough, they gave me a small towel to put on my body ( which was extremely rough). I thought in the beginning I would give it a little while to see if it would get better and finally built up the courage to end the section. Once I did the manager came in and let me know that I should have spoke up more and told me of course he was licensed ( I didn't see it so really). I explained to her I was uncomfortable and this was like no other massage that I had ever received and I get a massage about 3 times a month. The place was dirty....cobb webs, dirty floors, and the rooms need some work....then she charged me full price...never again.... read more

It was a horrible experience. I made an appointment 7 days ago for a 60 minute massage for two people on Mother's Day at 2pm. My mother & I went on mother's day to relax and get a massage and the woman did not know what I was talking about. She did not have any appointment book to check to see if our appointment had been made for another day or time. She just said she had 3 people booked at 3pm and she was sorry but could not help me. She kept asking if I had called and I kept saying yes I called 7 days ago. She did not offer anything to make it right. I know mistakes happen but she didnt care and our mothers day plans were ruined. I thought she could at least offer another time or even date at their expense for the mistake or least a reduced fee on my next massage. She just said sorry and stared at me blankly like sge didnt know what else to do. I would not recommend this place because the customer service is terrible! read more

As someone who cannot normally afford massages, I appreciate that everything here is within my budget. I have tried the 60-minute body massage for $45 and 60-minute foot massage (which comes with some head, shoulder, and back massage) for $25, and you really cannot beat their prices. Be sure to ask about special promotions! There is a language barrier, but the staff here are friendly. read more

Michael did an amazing job! Keep up the good work! It's so nice to reward yourself for working so hard. I feel so much better now. I would definitely recommend and be there again next Friday. read more

Worst experience ever don't go! Well my friend took me and I had a great experience, she paid so I didn't see how they did the transaction but since my friend didn't say anything negative, I told my husband to go. The next day he went. First he had to pay before the massage which I thought was strange. Then after they asked him for a tip and he was going to leave them 20% but they wanted more! They said $15? 20? He said he didn't have any cash and they said "oh we can put more on card" one lady kept asking for more money while the other lady blocked the door. He felt trapped and so uncomfortable he ended up giving them more just so they would let him leave. Needless to say it was the worst massage experience of his life. It's a shame because if they didn't treat him like that we would have become regular clients and started going at least once a week. But now they lost both of our business. You can't treat people like that, this is America and we do things different here. Worst place ever!!!!!! Don't go!!!!!! read more