i had been to another Physical Therapy practice for a pinched nerve in my back that was preventing…read moreme from running. I wasn't happy with the experience I had so i looked for another practice and found Professional Physical Therapy. Allison was very thorough on my original intake and I instantly knew I was in good hands. My objective was to get back to running and I feel like I am ready to take on that challenge now. Everyone at Professional was helpful and encouraging. I'm very happy that I looked elsewhere when I was not happy with the first practice I went to.

Allison is an excellent PT and manages seamlessly the Andover practice. Her incredible experience…read moreand professionalism has been evident throughout my treatment plan. She is super nice, cares deeply about my progress, and she listens to my concerns. A wonderful added benefit to my recovery plan is that Allison has created a customized set of exercises on the on-line app which I can access from my phone. I have highly recommended Allison to my friends and family.

The best therapy place i've ever been to, convenient location on rt 28, bright and clean. I have…read moreZack, he's terrific at explaining why we're doing everything and how it retrains my brain to use my new shoulder . Every visit I see improvement!

Thank you to Larissa and Bill my thumb continues to strengthen with my at home exercises. The staff…read morehere from checking in, to billing questions, to personal care can't be beat. They are kind, respectful and compassionate. If in the future I am in need of OT or PT I'd be back in a heartbeat. Thank you Salem Sports and Rehab Dawn K

I've been receiving great care from Sierra at Prof PT. Shoulder and neck issues have brought me…read morehere. And Sierra and her team have made huge difference in eliminating my pain and helping me get stronger. Office is comfortable and there is plenty of space. Gail in the front office will greet you with a smile and she is always efficient at billing and communication regarding appointments. I highly recommend you give them a call.

Find a smaller practice. The physical therapists work with multiple people at once. One "intern"…read morewill watch a huge room of patients. At one point, my "massage" was done by a sweaty, distracted PT using one hand. The amount charged to my insurance was unbelievable. No wonder why they want you in there for weeks at a time. Go once, have them print out the exercises, and do them at home.

There was an excellent plan that made my recovery from hip replacement successful in a couple of…read moreweeks. The staff was patient and encouraging. They never lost track of the time the exercises took. It was a comfortable worthwhile experience.

I've been to the Georgetown office for PT for a few different ailments and I have to say it is…read morealways a good experience. I do what they recommend and put effort into the sessions. Mike, Marianne, Kevin, Sara, Chris and Leanne are all great. They accommodated changes in my schedule easily and really listened to my feedback as we went through the therapies. I recommend them to everyone.

Mike and his staff are wonderful to work with and very thorough in both their diagnosis and…read moretreatment of their patients. As a patient there, it was refreshing to see a PT that spent the full hour-long session working one on one with me rather than juggling several at the same time. They're also very flexible about scheduling times that worked for me and have appointments in the evening that are great for people looking to go after work.

The best physical therapy experience I've ever had, hands down. Mike immediately identified the…read moreissue after a brief conversation around symptoms and carefully crafted a comprehensive treatment plan which generated immediate results. As a nurse injured on the job I appreciated how the entire office emulated what a healthcare experience should be and I'm incredibly grateful. Highly recommend this practice.

I fell off a set of stairs in early 2025 which resulted in a high-impact tibial "Schatzker 6…read morefracture." Luckily I did not need surgery. Eight weeks later the full leg cast was removed and my leg came out like a noodle. I was nervous if I'd ever walk normally again. I was matched with Matt O'Rourke at St Jos rehab (Nashua NH) and he was the PERFECT fit for my severe injury!! He teaches PT at Simmons College in Boston and REALLY knows his stuff!! He is a great listener, observer and detail oriented with action plans. He gave me targeted exercise-homework after each visit which accelerated my progress. I entered PT in a wheelchair and four months later, I was able to fly to Europe (lots of walking) and a month after that, get on a boat to a remote Maine island for lots of hiking -- oh, and I was able to walk/hike 10K-16K steps a day on the trips. Matt O'Rourke is THE BEST PT in Nashua!! Thank you, Matt!!

I entered St Joe's for my first PT session with some trepidation because of the war stories I had…read moreheard about pain and suffering. Those fears were quickly replaced when I met the smiling receptionists who welcomed me to their facility followed quickly by meeting Chris Forbes who was to be my therapist for the next five weeks. Chris was great! I went to my first session using a walker followed in a week by a cane and then in three weeks using nothing for external support. Chris was the consummate professional. challenging me to do more but never more than I could do. he was supportive and understanding . My fears of what rehab could be were quickly displaced and the results spoke for themselves. I would highly recommend St Joe's for your rehab needs. thank you Chris - you made rehab "almost " enjoyable!

Terrible service and experience-go somewhere else for PT. Overrode and discharged my husband before…read morePT was completed per Dr.'s orders. Saco Bay sent multiple texts stating they would not see him again until bill was paid by insurance-they want payment up front and will not wait for insurance. They then stated in multiple texts that my husband could not return to Saco Bay because appointments THEY CANCELED were missed. It was repeatedly explained to the receptionist that Saco Bay canceled the appointments rather than my husband simply not showing up. but the poor thing just couldn't understand and told us to call billing. Would never recommend this place.

I had a bad spout of Vertigo and reached out to Saco Bay PT. Megan at the front desk was so calming…read moreand assured me that they could help me. I met with Ashley Mwongela, P.T., she was Amazing!! She made me feel so comfortable and accessed me and solved my vertigo quickly. I was so impressed with them both. Vertigo is a scary thing to go through. If you want to get feeling better quickly this is the place to go!! Thank you Dr. Ashley and Megan. I am very appreciative and feeling much better now. Thank you!!

I received the initial introductory paperwork along with the assessment payment, which clearly…read morestated that the evaluation cost was $340, and subsequent therapy sessions would be $85.26 each. However, I was charged $340 plus $85.26 for both evaluation sessions. At no point was I informed that there would be charges for two evaluation sessions. One of the owners, Laurie, claimed there was an error in the initial paperwork, which I believe to be misleading. Furthermore, during the evaluation, the therapist indicated that my son's speech development was age-appropriate. However, the final report--which was initially not sent and required follow-up to receive--contradicted this, recommending additional sessions for my son. This lack of transparency and miscommunication is concerning. OT Works demonstrates a lack of transparency in their pricing and displays unprofessionalism in their evaluation process. The evaluation consists of a brief interaction with the child, followed by 30 minutes of playtime in the tumble room, which does not seem to adequately address the issues or concerns brought up by parents. Their approach gives the impression that generating profit is prioritized over genuinely addressing the needs and well-being of the children they are supposed to support.

I used OT Works 4Kids to help my grandson with strength building on the recommendation of his…read morepediatrician. The individual work was helpful. When it came time to move to group work, I specifically asked that he be in a group of peers with equal mental, emotional, and physical abilities. They serve a wide range of children. The first group consisted of my grandson and only two other children. These children had significant issues they were working on and the group was exactly what I had expressed concern about. The director, Lauri told me my request was not related to the staff choosing the members of the group. They only gave me $40 of the $110 I paid. Lauri stated that we would have to "agree to disagree " about whether the group was appropriate for my child. If you have expressed concerns or requests, expect them to be disregarded.