Thank you, Dr. Eric Swanson, Bass Guitar Luthier, M.D…read more Your work speaks for itself and has surpassed all others. Thank you, Eric, for providing 100% customer satisfaction with each bass guitar you Improve for me (11 repairs and counting)! - Ernie Leblanc, ''Into the Bass!''

I purchased a ukulele from them and there was an issue with the electronics. They were very…read moreresponsive and worked with Kala to get the problem fixed. I would buy from them again.

by far the best guitar shop. the custom guitars are absolutely stunning and built perfectly. the…read morecustomer service is exceptional. the axe palace team are professional and very knowledgeable. their set ups are on point. i recently purchased an ml and its at another level. the solid color mls are perfect. no other shop sells these amazing guitars.

Recently traded in some gear and got some new gear. Since Covid, I've bought 3 amps, pedals,…read more neural DsP and about 8 or so guitars. Best store around. Staff always super friendly and helpful. Whoever sets up guitars there is great! Ask for Victor...super knowledgeable and always very helpful. Love this store.

I had 4 vintage guitars from my long ago playing days and I wanted to secure a future for them as…read morethey were in decent shape had sentimental value. The staff at Empire Guitars was friendly and professional and provided me with an honest assessment of their condition and value. Thanks to everyone! Mark H.

I brought in my guitar, I've been playing for about a week or two so I obviously don't know much,…read morethey took a look at my guitar and helped me fix it and are just super informative and helpful I also bought some strings and a tuner while I was there and their employees are so amazing and super friendly and it was an amazing experience in general! They also have an amazing selection of guitars, pedals, etc. I definitely will be coming back next time I need something.

Very cool boutique gear store. They have a lot of very unique guitars and amps and are very…read moreknowledgeable. Definitely going there first next time I need a new toy.

I love this place. Whenever I leave this place, I have a big smile on my face and feel spiritually…read morerefreshed. Some other places, when I leave, I feel guilty like I did something wrong. They treat their customers with the utmost respect. The long black-haired death metal guy who works here (Brendan) is an incredibly kind and friendly salesperson. Every time I come here, they make me feel welcome. Skip the Music Emporium and spend your money here instead. The spirit of Matt Leff is alive and well thanks to kind, well-meaning salespeople like Brendan. I never feel rushed or pressured and I almost always have to stop myself from talking Brendan's ear off whenever I visit. I'm sure even if I did annoy him, he might never even show it.

It was my first time going in here after driving by it for years. I had to restring my guitar which…read morethe help was more than happy to do and tune it in the process. This shop doesn't have that corporate sanitation feel. everything is in its proper place but with a more eclectic atmosphere. It doesn't seem to fit in with the surroundings and what your used too when you think of a music store in or near taunton, by that i mean, its almost too good for the area. All and all, the 15 minutes I spent inside was very enjoyable. and i recommend this place based on that criteria.

I can't recommend this place enough!…read more I spent most of my life sick in bed so I wasn't capable of making my dreams of going around playing live music a reality. I walked in to buy some strings while their open mic was going on a year ago and tried it myself... I've been coming every week since. It's allowed me to live out my rock star fantasy in front of the most supportive and loving crowd ever. I've met so many friends here, it's more than just an open mic and a music store, it's a community and a family. I've played drums, bass, and guitar here with so many different local musicians in so many genres, it has helped me to grow and develop my skills for each instrument. It has, without exaggeration, changed my life. If open mics aren't your thing and you just want a place to buy an instrument, it's great for that too. Unlike bigger chains like Guitar Center where they just want your money and kick you out, you can have a long conversation with the people working here to make sure you're purchasing the instrument right for you. If you want lessons or you have a kid you'd like to get into music, this is the place for that, too. Often you'll see the Rick's Music World students play at the open mics and I used to think "A student? Eh, this won't be too good" and they always blow me away. Whether you're looking for a music community to change your life or you just want to buy a guitar, Rick's is the place to go.

Great shop. Brought in an old Fender amp for repair and they got it up to speed for just the…read moreinitial fee - no up charges.

Despite its proximity to me, I had never really shopped at TJ's. I don't know why, maybe the long…read moretime thought that it was simply a drum shop... I don't know! After hearing of their good name in amp repairs, I took mine in to get fixed. After getting it back, the amp started acting up during the first show,l with the same problems as before, only worse. I reached out to the TJ's team who vowed to make it right. They took another look at it and had some ideas, but also felt like I may be throwing more money at it to still have problems we determined a new amp would probably be the best solution. They were kind enough to credit me the amount paid for the unsuccessful repairs, even though hey spent time and money to do the work, and got me equipped with an amp I absolutely love. Nobody is perfect, and my amp wouldn't have been in such bad shape had I taken better care of it. No, the repairs weren't successful but he only thing I really lost was one show without an amp, going direct, because of an unexpected fault. They went above and beyond to make up for that and I leave there better off. I'll most definitely be sending my business there way going forward.

How is this possible??!!!…read more Unbelievably stocked guitar store and repair shop. Here in little old Wilmington. You can even get guitar lessons!! I could spend all day here listening to Gino Stories. I brought a 40-year-old bass here because the guitar tech in the back of the shop is phenomenal and regionally renowned. If not nationally. Despite being completely booked, he found time to tune it up a little bit and give me some great advice on my next purchase. I found this place on the recommendation of a small store in woburn center. The front of the store is all guitars and gear and gino. Yes there is a Gino at least I think that's his name. There are probably at least fifty or seventy five beautiful guitars and basses for purview and plucking, but you have to be very careful. Gino provides a great illustrious story for each instrument. And will talk endlessly about them. You can tell that he is a consummate guitarist end musician. Very outgoing. And communicative. I bought an old Ampeg cabinet a pedal and a soft-case for my bass. Very reasonable prices. Very reasonable advice. Fantastic selection. Not to mention the genius in the back of the store that can find a fix for anything and knows everything about anything guitar. Easily worth a 45 mlnute or more long drive to get here. You won't be disappointed even if you walk out of here empty handed. The place is a music school, museum and an ICU for stringed instruments electric and acoustic. One of a kind without a doubt. Is it the eighth wonder of the world? Probably not, but definitely belongs in Ripley's. You'll see, check it out

Just wanted to share that I had a fantastic experience buying an amp from Gino's store. He's not…read moreonly a great guy but also very knowledgeable and accommodating. The price of the amp was just what I was looking for. Highly recommend checking out his store!

I have nothing but good things to say about Bill He is…read morehonest and more than fair He knows his stuff,if anyone plays guitar This is the place to go The key word with Bill is Trust You can trust him

Stay away from this man and his store. His equipment is of poor quality, breaks often, and he…read moreclaims he beats all prices but he actually overcharges, especially for technical services. He recently charged me $125 to change the strings on an acoustic and adjust their height, an action which I observed literally take him 30 seconds to do. The strings were cheap and of low quality, made the guitar sound worse than before, and he messed up my instructions to raise the strings, which he lowered initially then blamed me claiming I had mis-instructed him. He also didn't have the decency to tune the guitar. Very sloppy and exploits his customers. He's insulted me on repeated occasions claiming he's only joking when I barely know the guy. It's unprofessional. He sold me a decent Telecaster several months ago and treated me alright at first but I've had it with his store. There is a reason several Guitar Center employees have informed me that they get many customers complaining about their experience at Bill's Music Center.

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

Great place. Knows the instrument and is a great guy to deal with. Strongly recommend, just make…read moresure you call first.

John was superb and extremely knowledgeable! Removed a very stuck trumpet mouthpiece despite a…read moremusic teacher and on-site music repair company both being unable to remove. He even straightened out the dented bell without my asking (at no charge) when a different repair place wanted to charge me $50 to fix! The fact that he's open on weekends is a huge plus. We will only use his service going forward.