I purchased a ukulele from them and there was an issue with the electronics. They were very…read moreresponsive and worked with Kala to get the problem fixed. I would buy from them again.

Thank you, Dr. Eric Swanson, Bass Guitar Luthier, M.D…read more Your work speaks for itself and has surpassed all others. Thank you, Eric, for providing 100% customer satisfaction with each bass guitar you Improve for me (11 repairs and counting)! - Ernie Leblanc, ''Into the Bass!''

support local businesses Before arriving at Barnstorm I…read morespoke with Ted, the owner, and he was very friendly and knew exactly what I was looking for. I came in and Ted immediately recognized my voice and my need. He pointed me to one of the cheapest guitars and when I heard the tune of it (compared to my old one) I knew I had to have it! I was so eager to take it home I almost forgot to grab a case to move it with. I checked out the soft cases and wasn't really vibing with them and then I turn around and Ted pops out with this feaux alligator skin wrapped hard case, guitar already in it and ready to go. He threw me some picks for free too which I definitely appreciate. I'll be returning for any musical needs of mine & definitely recommend speaking with Ted if you need clarification or help with anything :) thanks so much

I picked up a lp special copy yesterday from Ted. Not only is Ted knowledgeable and experienced but…read morehe also sez his prayers and drinks his milk on a daily basis, and is generally well liked by family and friends.. My favorite stop. Thank you Ted!!

I bought a rare and wonderful used guitar here at a fair price. The owner needs to exercise more…read morepride on what he sells though, my guess is that this isn't his day job. Lots of love for the small independent guitar dealer tho.

Support local music stores!! Great selection, lots of knowledge, and excellent customer service…read more Honestly, Mom and Pop music stores are becoming harder to find. This is a place you can sit down and play an instrument in person before purchasing. Great staff. Honest and caring.

by far the best guitar shop. the custom guitars are absolutely stunning and built perfectly. the…read morecustomer service is exceptional. the axe palace team are professional and very knowledgeable. their set ups are on point. i recently purchased an ml and its at another level. the solid color mls are perfect. no other shop sells these amazing guitars.

Recently traded in some gear and got some new gear. Since Covid, I've bought 3 amps, pedals,…read more neural DsP and about 8 or so guitars. Best store around. Staff always super friendly and helpful. Whoever sets up guitars there is great! Ask for Victor...super knowledgeable and always very helpful. Love this store.

AJ is amazing. He did a great job fixing the headstock on my Gibson. I highly recommend!read more

had them fix 2 tube amplifiers and two guitars price was very affordable highly recommend. A true…read moremom and pop outfit

I brought in my guitar, I've been playing for about a week or two so I obviously don't know much,…read morethey took a look at my guitar and helped me fix it and are just super informative and helpful I also bought some strings and a tuner while I was there and their employees are so amazing and super friendly and it was an amazing experience in general! They also have an amazing selection of guitars, pedals, etc. I definitely will be coming back next time I need something.

Nice guys, terrific selection of vintage and new instruments, and a friendly safe place to try them…read moreout...prices are reasonable, and being a pro studio player, I would NEVER purchase a musical instrument online or without seeing it and playing it...these guys are the real deal.

A friend told me about Guitar Stop so I brought in my acoustic which had a bad case of fret buzz. I…read morethought it needed an entire setup (I'm still very much a beginner player). However, Jeanne made a minor adjustment to the truss rod and fixed my lousy stringing error and the buzz was gone. This cost me $5. I returned to the store the next day and Annette was extremely helpful and very patient with all my questions about a new electric guitar. I ended up purchasing my first electric with a great amp. They even include a free gig bag and six picks! Very cool. Overall, I'm very pleased with this family-owned store and will visit them again for my guitar needs. Thanks for reading and rock on!

I had a strange experience there with a guitar repair…read more Ten years ago I bought an acoustic guitar with a pickup at GuitarStop. A few months ago the pickup stoped working. I brought it in to Guitar Stop. Their technician examined the guitar, cleaned the dust out, and came to the conclusion that the pickup/preamp would need to be replaced. They gave me the customer service phone number of the guitar manufacturer, and said that because they were no longer distributing that brand, there was no way they could get the parts, or do anything else to help me. Even though I bought the guitar there, they told me I'm on my own. One odd experience was that the technician didn't talk to me. All this info was mediated to me by the people behind the counter. When I had a question, they would ask the tech, the tech would tell them, they'd tell me. It was odd to have a middleman coordinating. I then did what I didn't want to do: I brought the guitar to Guitar Center on Mass Ave, across from Berklee. The guitar technician came out, introduced himself to me, and walked me through all the options. A couple days later they called me and said the guitar was completely fixed. It was the wiring, the very thing that Guitar Stop claimed it wasn't. There was NOTHING WRONG with the pickup or preamp. It works/sounds beautiful now. When I brought this to the attention of Guitar Stop, they told me how "filthy" my guitar was, how their tech tried every everything, etc. They offered to refund me the $20 bench fee, but it feels picayune to accept that. I always want to support local business and not the "big retailers," but in this case, if I need any work on any guitar, I won't feel confident bringing it to Guitar Stop.

I just wanted to thank you SO SO much for fixing my Gibson Les Paul. You did SUCH a good job that…read moreit sounds like it did when it was brand new nearly 20 years ago, NO ONE has done such a great job as you have. A thousand thank yous, I got completely lost in the moment playing it and it's been years since I experience that unless I was onstage in the zone. I'm thrilled my step father found you, your going to be my forever go to for anything regarding fixing my guitars. Price was VERY reasonable- in a world where everything is to much, you certainly are priced fair. Thank you.

I walked into Mike's, because I was in the market for an electric and live in the neighborhood…read more This was my first electric, but I knew I wanted something decent with good tone. I told the store owner what I was looking for, and he showed me what was in my price range. He also very kindly told me that I was welcome to try any of the guitars--even though I very clearly could not afford them! I thought that was cool! He left me alone to play the guitars. I was able to take my time--as I didn't really know what I was looking for. I was so happy with one of them, that I went ahead and bought it! I've had it for about 2 or 3 years now, and I still love it!

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

Review of Martin D35 Guitar, Sweetwater, and Dan's Music Center:…read moreI was a bit apprehensive when I decided to buy my first Martin D35 acoustic guitar online. After reading the posted reviews of the various online guitar stores, I settled on Sweetwater (Fort Wayne, IN). When I called, I got Jesse Duquette. Jesse had previously owned 50 guitars and it was comfortable speaking with him. He answered my questions and opened my eyes to other facts and styles I needed to consider with the guitar. Most important is that Jesse indicated that there is a 2-year warranty on the guitar, and that he and members of the Sweetwater team will be there anytime should I have a concern. When the guitar arrived, I had to wait 24 hours for the package to become acclimated to the temperature and humidity before taking out the guitar. When I finally opened the box, pulled out and tuned the guitar, I was absolutely delighted with the mellifluous sound of the Martin D35. The action was low, which I desired, but I had a vibration when I played the 5th (A) string. Jesse suggested I take the guitar to a luthier who could adjust the truss rod and that Sweetwater would reimburse me for the cost. I took my Martin D35 to Dan's Music Center (Warwick, RI) where I was greeted by Dan Ryder the owner and luthier. Dan was about to have a bite to eat but stopped, so he could assist me. Dan took the time to adjust the truss rod which cleared up the buzzing. Dan charged me nothing to fix the issue for I could tell he understood and respected the quality sound that comes with the Martin D35 guitar. In summary, although I had initial trepidation with the online purchase of my guitar, I was extremely happy with the service I received at Sweetwater (Fort Wayne, IN) and at Dan's Music Center (Warwick, RI) - and would recommend both companies without reservation. I also would highly recommend Jesse Duquette (of Sweetwater) and Dan Ryder - the owner and luthier of Dan's Music Center (Warwick, RI). Finally, thanks to Martin & Co for making my beautiful sounding Martin D35 guitar. Len in RI

This place is the "real deal." Dan is a superlative guitar player in his own right, and does…read morefirst-rate repairs and setups. His prices are excellent and he keeps a stock in the store that combines the expected high-volume (!) items with some lesser known gems. There is a nicely-curated selected of used guitar amps there with some superb treasures for those with a good eye. Dan does a great job listening to what you are looking for, guiding you to the "best fit," even if it is something he doesn't stock or sell -- he has the best interest of the customer in mind. I brought Dan a vintage Fender Jazzmaster (late 1960s) that has great sentimental value for me. One of the pickups had stopped working -- it turned out to be a break in the wire deep in the windings. Instead of doing the quick fix (swapping the pickup out for a new one), he arranged to have Lindy Fralin replace just the windings, keeping it as close to the original "vintage" as possible. Not as profitable for Dan as selling me a new pickup, but it was the right thing to do for the guitar. Like I said, this place is the "real deal"!