Good attention from nurses and physicians. Obviously, there will be a waiting time but under 2…read morehours I was out with my treatment and medical orders.

They take Triple S which is the accepted worldwide insurance for Puerto Rico. The wait was long…read morefor emergencies

I have to say that I'm torn because the hospital itself it's not all that. There is still…read moreconstruction going on due to the damages of hurricane Maria. Like the majority of the hospitals in PR if being admitted you need to bring your own pillow, quilt, toothpaste, soap, powder, wipes and lotion which I found so odd because the hospitals in NYC provide all that. I was visiting my great-uncle which was very ill and eventually die so this review is about that experience. I stood overnight with my uncle and in no time did they offered me a couch to sleep in. Had to sleep in a chair. When it was time for visiting hours they only had ONE chair per patient so imagine at one point my uncle had more than eight in the room and only one chair. It was torture!! The food was very good and the Doctors were very attentive. The Nurses on staff were awesome. So kind and loving towards my uncle which to me that was big plus. The hospital not only this one but all the hospitals in PR need to be updated in their technical operations. All is still done by paper which I found that odd too. Anyway, I hope that I never end up in any hospitals in PR. I'm so used to the good quality hospitals of NY that I won't know what or how to feel in I end up sick here in PR. My trip has ended and I'm so glad to be back home in America.

I like this hospital a lot. Very clean and great professionals. I take my kid to get his vaccines…read morehere and my mom had an orthopedic surgery done with great success. Highly recommended. ER 24/7

Horrible experience Ongyn was focused on hos confort, not…read morethe patien. Baby was born alert. Slipt in a severy lethargulic, loe body temperature. No root casuse finding Iv and nastro gasal to feed. Mother awaits 6vto 13 hours to vistcat NICU. Bby not in diffulty healt trhreat to transfer to Centro Medico, as per MDs. Cardiologist on vacatuon until the 11th. Mother couldnt vivit fot 6 to 12 hours. MDs insisists not grave ill but dont know whats going on. Private nio operational to not to clean it. Few patients. Sheets never changed. Hosp management promised older borther could stay all day. Not true. 15 mnts max. Not the place to deliver a baby. Positive notes: Dr Carmen Suarez. Sister of a goof friend og mine and knoeledgeable. Too good to be true.

Nothing worse than lack of care for fellow men/woman. Nada…read morepeor que la falta de amor por tu prójimo. We should have understood (got the hint) when we had to correct the lady Processing the hospitalization of my 80+ Mother for not paying attention to the last name after being brought in through the Emergency Room by writing down a different lastname than the one given and, writing in the wrong birth date. Debimos haber entendido cuando tuvimos que corregir a la señora que internó a mi madre de 80+ años tras ser recibida por la Sala de Emergencias - por no prestar atención a su apellido, escribiendo otro nombre al que le fue dado y, cambiando la fecha de nacimiento. Low in hemoglobin (6), rushed in to get a transfusion and tests at 2PM, 29 MAY2018, still has not received it at 11 AM, 30 MAY 2018, because someone one on the floor, post-admissions - wrote down the wrong date of birth and as a result, the blood bank would not release the needed blood. Later, when the blood bank provided the nurses would administer it because of the same problem that was cleared with the Hospital (blood bank). Baja en hemoglobin (6), fué internada de prisa para administrarle una transfusión y administrarle unas pruebas a las 2 PM del 29 ed Mayo 2018 pero, por que alguien en el piso, post-admisiones - escribió su fecha de nacimiento incorrectamente, el banco de sangre se reusó a proveer para la transfusión. Luego, tras aclarar con el banco que el error tipográfico fue después de la admisión y estos proveer para estabilizar a mi mamá, las enfermeras se negaron a administrar por la misma razón que aclaramos con el hospital (banco de sangre) In the current state the medical institution is in P.R., you would think that given the shortages in doctors, nurses, personnel, "CARE" would be the one thing that would bring an ailing person to THEIR hospital, and NOT the one across the street (Metro Area). En el estado corriente de la institución médica en P.R., pensarías que dado la escasez de doctores, enfermeras y personal, "CUIDO" sería la cosa más importante que ayudaría a una persona enferma elegir "SU" hospital y no "el de enfrente (zona Metro). We only hope the Hospital identifies this person (in-processing), that is putting a patient's health in risk, because what ever else she was doing, was more important than guaranteeing proper care through hey accuracy during in-processing Solo esperamos que el hospital identifique esta p[ersona que ha puesto en riesgo la salud de un paciente por que "sea-lo-que-sea" a lo que estaba pendiente era mas importante qu el garantizar cuido apropiado atravéz de proveer certeramente durante la admisión.

On May of 2006 we took our 89 y/o mom to the ER for a hemorroid rupture, after 30 minutes of…read morewaiting I had to seek help to get a Dr. because he was on shift change. Nurses took vitals but I had to eventually change her diapers myself. I had to constantly ask the Dr. for information and nurses for help. Nothing Professional here.

My dad died under their care. He had been admitted. His condition was very serious but they didn't…read morehave him monitored. We leave for the night and my dad had a heart attack less than an hour later. He had mine, my sister's and my son's phone numbers all in record and they insisted they called but couldn't get ahold of anyone. It wasn't until the next morning when my son went to see him that we found out that he had suffered a heart attack and couldn't be resuscitated after one hour trying. It was the worse experience ever. I would rate with zero stars if possible.

Si vas bien de los pulmones saldrás enfermo; las vías de los aires están llenas de polvo y los…read morecuartos ni se digan El servicio es mediocre, hasta los pacientes los pierden ... tuve q visitar varias áreas antes de encontrar a la persona q esraba buscando , pues no sabían donde bed estaba.

Hoy Sabado Enero 4 2025 enpesando el ano horrible..pense que iva aser mejor la emergencia pues no…read more .fui a eso de las 930am con dolor de pecho me sentaron en la area de tratamiento para terapias a esperar unas horitas viene la dra a entrevistuarme ahi con mas personas a las 2 todavia nada mi fui its horrible the way we get treated chest pains and me having issues with my lungs.i will never return to that hospital and its ashame 5 min from it

Above and beyond. Doctor was quick and courteous. Nurses all knew their stuff! ER desk staff was…read morehelpful and got us in quick. Hated to be there but was not too bad.

Honestamente? Prefiero morirme en mi casa a exponerme de nuevo al asco de este hospital y a sus…read moreempleados que obviamente no fueron los mejores de su clase graduada. Salí de este hospital aún más enferma gracias a la negligencia y falta de administración. Horrible.

Came for an MRI for my son. Arrived 15 minutes early. Took medication for back spasms as prescribed…read moreby doctor. Asked about wait time because of meds. Said he was next. Waited 2 hours and 20 minutes. If you can drive to Manati or SJ ..... on the upside, when I made the appointment the wait was only 25 minutes!! Thankful he can get care, just wish the time management was better.

I've been here before, but today's experience was TERRIBLE! I go do to high blood pressure they…read moredidn't attend me for 2 hours until my friend said that I was fainting, they check it and again it's still high then they had said to do an ekg, guess what? they never did it! I started to compulse on their floor and no one cared until I started screaming from the pain in which a nurse came in and said "if I keep screaming you'll be kicked out" when they finally decide to attend to me the nurse then says to my friend "she's fine it's all mental" mind you my pressure was 160/97. Worst moment of my life I got the energy to get up and leave their facility. This group of nurses and doctors were not friendly or in a "helping mood".

I received the best treatment for my hand. All the employees were very helpful and hope that…read morecontinue like this.

I have to say this place has been horrible. While some individuals were good and caring. Most of…read morethe staff is uncaring, lack of empathy and it feels almost abusive. They look unhappy and it shows. I blame hospital management for not doing their jobs. There's a poster outside from the government and Trump si ending money in the hospital. They should be transparent regarding where is that money going. It's very, very sad.

Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.

Enfermeras con mala actitud. No le llevaron alimentos a mi padre una noche ni al caballero que…read moreestaba al lado en el mismo cuarto. Es un servicio pesimo y muy poco profesional. porfavor no lleven a sus seres amados a ese hospital tan terrible!!!!

Yo soy médico con más de 40 años de experiencia nunca en mi vida había visto tal ineficiencia e…read moreineptitud específicamente de la guardia de seguridad y de los que atienden a los visitantes cuando quieren ver a un paciente. Es increíble que no pudieran ni siquiera encontrar el paciente en la computadora aún y que yo le dije el nombre del paciente. El apellido del paciente y la habitación del paciente. Si esto es típico del tratamiento de pacientes en Puerto Rico. Lo siento mucho por los pacientes. Que hay que mejorar empecemos con la estadía en la sala de emergencia de más de 72 horas continuemos con que los médicos que tratan a mi cuñada no quisieron discutir su caso conmigo que soy un médico adecuado, crítico y neumólogo y mi cuñada tiene pulmonía pero a lo mejor yo soy muy exigentes ahora a mis queridos hermanos puertorriqueños les deseo suerte porque buena atención médica no tienen en este país