LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Very friendly, helpful and accommodating. I came with 2 little dogs and they hooked me up with a…read morecruiser and trailer. Had an amazing day

No nonsense, well priced, easy in and out. Kayaks were comfortable although the paddles were not…read morethe long, curved type.

If I could give Patrick 6 stars, I would. He runs a great local bike shop here in Bellaire - I've…read morepurchased two bikes from him so far. He knows bikes, is priced fairly and gives back to the community by way of his leadership of the Glacial Hills Pathway and Nature Area. This is a "must stop by and say hi" place that I highly recommend.

My bike had a flat tire so I called to see if I could walk in for a repair. The very polite…read moreassociate on the phone told me, "bring it in and we will take care of you!" This is exactly what they did. They took my ancient bike in and got it up and running in no time. I made sure to wander the store finding things to buy. They are well stocked and organized and had good prices on everything. If you need to rent a bike or if you're in a pinch because your bike needs attention, Suttons bay bikes has ya covered!

Fantastic place to rent bikes in Sutton's bay! They delivered right to our rental in traverse city…read moreand had bikes for my whole family to enjoy. Keith was particularly helpful and even loaned me cash to get on the bus back to TC. Great spot and amazing people!

Best bike shop in the state. Every bike ship is cool because bikes are cool. From a young age that…read moreis ingrained into who we are. A great bike shop isn't just about who has the coolest brands. However to some it might be so look no further, they carry Scott; tip of the spear in MountainBike technology. A great bike shop isn't about who has the best deal. If it were these guys would still be the best. A great bike shop is all about who provides the best service. When things don't run smoothly is where you see what a bike shop is all about. The shop's willingness to accommodate the customer is what separates the good from the bad. Steve at City Bike Shop went so far out of his way to assure that my bike buying experience was the best that I don't have room here to mention it all. The success of my family's Iceman weekend rested squarely in Steve's hands and he delivered (literally) on all counts. He even went as far as letting me borrow his personal Thule rack because I had an old one that shouldn't be used for a carbon frame. This is a company that can be trusted not to let you down when it becomes critical that things be done right. Hats off to Steve! You are a true champion.

We had a great experience buying our son his bike at The City Bike Shop! Everyone was so nice and…read morevery patient as we tried to find exactly the right bike. Our son outgrew his bike and needed a new one. The staff really helped us find the right fit for him and the right fit for our pocketbook! Thank you so much our son loves his new bike!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Terrible experience, after spending hundreds of dollars on bike rentals and clothes, on of our kids…read morewas using the horn just purchased and the store employee asks us to take the kid outside, very rude, would not recommend ever going here again.

I've been here before, but never by myself. This is a big thing for me... you see, I am deaf. I…read morewent on this trip thinking it was insane, but I wanted to push myself. I was able to book online. Showed up a half hour early, and they helped me find a good water proof case for my phone and stuff. It was early: I was probably the first person out. They were ready, smiling, and didn't have any issues with the fact I couldn't hear a word they said. The Crystal River itself is absolutely stunning. The name says everything: that river is absolutely crystal clear... and very shallow in spots. As a bigger guy like me, you will probably bottom out multiple times. This may not be the "beginners" choice: the first half is full of obstacles. Trees, stumps and more. What a lovely, summer challenge with excellent staff service.

I love how many people have had an epically great time- but I want to be honest about my experience…read morein case it helps someone. I am an experienced canoe/kayaker. I have been on rivers, lakes and the ocean before. I like a challenge. However, this was really hard for me to be in the back of the canoe for the whole trip. The obstacles are nearly constant for the first hour and if you go with a group like we did it was hard to stay close to them because of them. *That might be what you want! * Great! I have always loved canoe trips because they feel so chill however this was not chill. I couldn't look away. The current, wind, trees and other kayakers/canoes in the river made this stressful. Probably not great for those brand new to canoeing and kayaking- or those that don't feel like non-stop hard paddling for an hour. The second half was more what I was hoping for- Open river. Fewer trees down. Fewer people. If I had been in the front of the canoe it all would have been delightful. My son was in the canoe with me and enjoyed it (but he didn't have to navigate). The staff was friendly, helpful and kind. The space and gear were great. They were very family friendly and an experienced person can easily take their kids.

As a local "Senior Citizen" I am both happy & proud to highly recommend "Latitude 45". The essence…read moreof their excellent service is so genuinely humanitarian it makes me want to cry with tears of joy. This business is so "people-centered" the City of Petoskey and Emmet County should give it some kind of "Honor & Reward" so that its customers can gather together to revel in such a well deserved accolade and form of appropriate recognition.

Terrible bike knowledge. I called ahead before I drove 35 minutes to pick up a kickstand from this…read morebike shop, which ultimately did not fit.. staff are friendly however confused about Customer Service and about how to repair bikes. DO use this shop go to high gear sports.

My wife and I purchased Urtopia bikes October of 2025. We decided to switch to the "gen 2" model…read moreMay of this year as it more suited our needs. Matt and Doug navigated us through our transition to the newer model with patience and personal attention resulting in us taking possession of our new bikes. Two takeaways from our Pedego Bike shop experience. 1, I can't emphasize strongly enough how great Matt and Doug are to work with. Both personable, experienced and technical guys who get you on the right bike along with a pleasant experience. 2. Our Urtopia bikes are fantastic bikes. There are two carbon generations to look at. Each provides an experience for different needs. I recommend you research both. I also recommend highly checking out Pedego Bike shop in Traverse City if you are looking for a great bike and a wonderful experience. EB Petoskey, Mi

Rented from this store two years ago and the rental was perfect. Very reasonably priced and the…read moreequipment was awesome. Would highly recommend you come to this location as they are very knowledgeable and capable of setting you up with whatever you need.

Stopped in on an August Monday morning and rented electric bikes for my wife and myself. The staff…read morewas helpful with recommendations and options. Fair price and flexible rental return. Rented the COMO model and rode the TART Trail up into Suttons Bay. Have rented with McLain before and would rent again.

We had our Specialized Roubaxs tuned up at McClains. Helpful and courteo staff. Great Serviceread more