amazing. perfect instructions. nice personal touches. amazing bikes. overall amazing experience…read more appreciate them!!

Self guided tour to wineries. Route is not clear they are not allowed to put signs to get you to…read morethe wineries. We drove past all the wineries not knowing. Used our gps on phone to get us to destination. Also the bikes need to have a mirror so that you can see what's going on behind you for the potential people passing you by to avoid collision. Staff great.

LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Very friendly, helpful and accommodating. I came with 2 little dogs and they hooked me up with a…read morecruiser and trailer. Had an amazing day

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

This was SO fun! We rented 6 bikes and 2 child carriers that attached to the bikes. Our ages ranged…read morefrom 71 down to nine! We rode the bikes from Traverse City to Sutton's Bay for the day. We shopped and hung out at the beach all day then rode the bikes 15 miles back. We all loved it and we will definitely rent from Riding Electric again soon!

Nicely maintained e-bikes. Rental process is a bit confusing but once you figure it out, you're all…read moreset to go. 50 feet from the Leelanau Trail. Fun times.

Awesome store, wonderful people, nothing beats small town feel an atmosphere. Absolutely wonderful…read morecustomer service

We've been here several times now. A nice selection of water gear and clothing accompanied with…read moregreat help.

Crystal River is a great river for kayaking!!! Full of nature and family friendly!! Everyone ate…read morethe Outfitters were so friendly and welcoming, I highly recommend!! We will be back!!

Went kayaking after the 4th of July weekend and the water was beautiful! We got there early but…read morethat was perfect because they were able to get us on the water faster. You park at the end and we got parking right in front of the store, the driver drove us to the beginning of the river and was very nice. The equipment was in good shape considering how at one point you have to drag the kayak out of the water over a dam. I would say it took about 2ish hours, you go under two bridges and that's how you know where you are on the river. As we finished the staff helped our kayaks on shore and we were all set. Overall, really good experience. There is a couple shops and food places around. We got ice cream. I have never kayaked before and I got the sit in kayak and I regret it because I flipped a few times and the thing filled with water. So I would recommend the sit on top kayak for new people. Also would not say it's a beginner course a lot of trees in the water and tight twist and turns

We rented a pontoon boat for 3 days from The Narrows Yacht Club. The boat was very clean, we had…read morefast and friendly service, and overall it was a great experience. We highly recommend The Narrows Yacht Club for anyone who wants to rent a boat on Lake Leelanau.

From the owner: Pontoon and boat rentals, fuel dock with Recreational fuel, boat launch ramp and quiet…read moreaccommodations for singles, couples, families or groups up to 16.