Dr Shakouri is very patient…read more He explains everything and really listens even if you complain. I've been seeing him for 10 or so years and I just love his beside manner.

Awful experiences. Each time, I have to follow up myself to…read moreensure I get the care I need. During visits, Dr. Leon seems SO busy or over booked (or just does not care), doesn't know which pt he is seeing, who I am or why I am there. He does not take time to get to know you or educate you at all. For example, during my very first visit with Dr. Leon, he asked if I have "any pertinent family history" - the average person may not know what that means OR what is considered pertinent. My patch test came back posistive for items, including nickel. He asked if I eat a lot of canned food to which I replied "not really, well we have been eating a lot of tuna lately". He did not acknowledge that reply and moved onto his next question. Should I be avoiding tuna or other canned foods??? I guess I will never know. He asked many questions like this to which I replied yes, and he just moved onto the next question with no education or guidance. I asked him the best way to know if I am allergic to a products ingredient if that item was not included in the patch test, to which he replied very odd - giving me a non answer and just telling me to scan my products in the allergy app. Ok, well if we dont test for X, the app will say I am not allergic to X - so that does not help me. I asked him about 3 different, nice ways to which he replied "This is the gold standard and we do patch testing multiple times per week". Again, a non answer and he seemed almost offended that I would ask how I know if I am allergic to something or not that we do not test for. It was super weird so I dropped it. During my follow up with him, he walked into the room and asked ME to remind HIM what my "chief complaint is" bc he didn't take 30 sec to review my chart first. We were in the middle of talking, and after a few min he opens the laptop and says "Anne right?" as though he didn't know WHICH pt I was for sure and had to double check. At my follow up, I had to remind them I was also there for a nasal scope. Dr. Leon was supposed to send a medication to my pharmacy after my appt, that same day and did not. I had to follow up the next day to ask them to send it. Appts are very long, I am often put in a room and wait 45 min or more to be seen. I was also told I needed a sinus CT scan but they could not see me for 5 weeks! Insane. I explained I cannot wait that long and asked to be fit in that week, or send the order to an outside facility, so they did fit me in. I went in this week, Thurs 8/13 for the in office CT scan and waited in the lobby for 30 min. The front desk went to check on my wait time, and when she came back, I heard her tell her coworker that the main guy who does the scan was out that day and the girl covering was not monitoring the CT scan schedule. Great. I was told Dr. Leon would call me with the CT scan results (he reads them in the office), I was given option to wait for him to come talk to me about results in person that day while I was there or a phone call and chose a call because I needed to get back to work. It was implied and understood by me that he would call the same day, this was Thursday. Of course, he did not call me with the results. I sent a msg on the patient portal Thurs 8/13 evening asking them to call me Friday before the weekend as my symptoms were very uncomfortable and I am hoping to know results/treatment plan/meds etc before the weekend. At this point, it's been several weeks since I started coming here and we've tried two diff meds that have not helped. I still did not get a call before they closed Friday 8/14 for the weekend. Do not expect any bedside manner, education, answer to your questions, or prompt care here. I plan to follow up again next week on the scan results and I have already scheduled with a new doctor/office to transfer my care

My visit was to get test results. Dr Sharaf was very clear explaining the results. She also…read moreexplained that I should see a specialist for a second opinion. She is very thorough and answers any questions I have. My experience at her office is a very friendly professional staff which makes you feel comfortable and important. I highly recommend her to everyone, love her and her staff. Carolyn M.

Dr Sharaf is a really caring and good doctor. I will say that she will tell you what you need to…read morehear about your health care. This isn't to say it's what you want to hear, but that you should hear. But even with having to be a little tough at times with patients like me that is afraid of getting blood drawn, she still makes me glad she is my doctor. Because she will make sure that both her and her wonderful staff will not let me forget what lab tests I need done. I saw a different GP in Southlake before coming to see Dr Sharif and it's because of this other doctor that I know I'm lucky that Dr Sharif is on my side. The other doctor didn't care at all what happened to me during one of the most stressful times in my life. The other doctor didn't want the complicated patients. But Dr Sharif doesn't seem to shy away from patients that may be hurting both physically and mentally. Anyway, Dr Sharif is by far the best GP/Internist I've found in the area. Thank you Dr Sharif and staff for being there for me during both the good times and bad. Stay safe and healthy during these unusual times. :)

Dr Veley: An Exceptional Physician!…read more I rate Dr. Veley and his staff five stars -- but only because ten stars is not an option. My primary care physician recommended that I see a pulmonologist to check out a questionable node found on a scan of my lung. My first pulmonologist was not particularly interested, said not to worry, advised me to follow up later -- and then left the area. I told my primary care physician of my experience. She referred me to Dr. Veley. Dr. Veley reviewed my case file and recommended that I immediately get a broncoscopy for purposes of providing a lung biopsy. He thoroughly explained the procedure, which did much to address my initial anxiety. I took his advice. The minimally invasive biopsy procedure found Stage 1 lung cancer. If Dr. Valey had simply accepted my lack of concern or reluctance to obtain the biopsy sample and done nothing, the cancer would not have been found. His knowledge, professionalism, and approach resulted in changing my situation from what could have been a very dire outlook to one of a probable 90% full recovery after completion of what is today a relatively routine surgery. His office staff is equally impressive. After I reported one admin glitch, my concern was immediately addressed. The office manager provided me with her direct line, and her staff continued to check with me to ensure all was addressed and running well. Dr. Veley's personnel told me that they work for him because of his obvious personal attention, care, and concern for his patients. As a patient, I can personally validate for their assessment.

I would very highly recommend doctor EUGENE VELEY. He is the most knowledgeable, compassionate, and…read morecaring physician I have met in a very long time. I am myself a retired Physician and have had the privilege to work with other physicians for 40 years but Dr. VELEY is above them all. I recommend him HIGHLY WITHOUT ANY RESERVATIONS.

Both the physician and the audiologist are knowledgeable and caring. My 94 year old mom and I both…read morereceived expert care in a kind environment.

I really liked Dr Mettman and the audiologist. The only reason I can't give this five stars is…read morebecause Dr Bryan insists on playing Fox News in the waiting room. I asked the receptionist if it could be changed to something benign - ESPN or HGTV. However I was told Dr Bryan insists they keep it on Fox.

Dr Jain for the past 10 years has kept my heart care in a positive and managed way and controlled…read moremy medication to minimize anxiety. Thank You

I have been coming here for years as a patient of Dr. Mottl. Dr. Mottl and his team members,…read moreespecially Anthony, go out of their way to provide care and assistance as needed to their patients. The staff here is always friendly and willing to help. I have come here for medication regimens, calcium scans, blood work, and other health issues. I have recommended this place to others who need the care they provide and they also come away happy.

I was impressed with Dr. Snead, he was very professional and good bedside manner. He cares about…read moreyour health. But the most impressive is his prayers with you for your health. I would recommend him to my family and friends. Staff was great!

LOVE THE STAFF AND DOCTOR.however i cannot ever get in touch with them about scheduling an…read moreappointment tried for days. being left on hold over 10 minutes each time i call for something quick. it took 2 months to get a birth control before cause the doctor kept sending the wrong prescription and wasn't returning my calls. very unprofessional

My God, my doctor will see and his team are very kind and also the one who puts the nest doesn't…read morefeel anything and pain medicine helps me a lot for 6 months I would recommend it to my doctor Vera is an angel thank you doctor

I've had three appointments. At each, I'd give an A+ to both the nursing and administrative staff…read more Dr. Vera is very pleasant, and his injections have diminished my pain level. Success!

Dr. Shakouri is great but we cannot stand the ladies that do the weekly allergy clinic shots…read more They have the worst attitude towards you and treat you like trash. I am seriously considering switching to another place because of them. Also don't go close to the last shot time because you will make them mad and they will really give you a hard jab.

You ordered a rx for me and didn't tell me you were doing it and why. I called the pharmacy to see…read morewho ordered the Rx. I then called the doctor and left a message to find out why she was putting me on tile rx. I waited 4 days and called back, left a message again. NO CALL BACK. Then I got a referral to a ENT. Again , I have no idea what the doctor saw on my CT scan that I was being referred out. That is not how you instill confidence in a doctor by not communicating with the patient. I'm glad I got the referral because I had decided to never go back.