Very professional, attentive and efficient. I would definitely recommend my friends and family.read more

The nurse Lance was amazing! Super funny and caring Made me feel much better! The space was…read moreclean and the rest of the staff was super friendly and welcoming.

I made a Sports Physical appointment a day prior. I get to the appointment 7 mins late and it was…read morecancelled. No one was waiting. The lady who seemed to be a Medical Professional told me I was too late and my paper is not completed so they could not help. That's ridiculous I will never ever come there again.

Absolutely not. I scheduled flu shots for myself and my son. 6:10 and 6:20pm. We were 20 minutes…read moreearly for the appointments. Signed in, waited. An hour later, we were still waiting. I canceled and walked about. I will NEVER go back to a Minute Clinic again. BTW: Walgreens has a short wait for flu shots. I only went to CVS because my company prefers their Caremark 90 day prescription mail option. I will not ever schedule another appointment with Minute Clinic, nor will I shop at CVS. What a joke.

Simply put, they couldn't have done a better job on my visit. I am very happy I decided to choose…read morethis hospital. Very convenient, clean and the staff were phenomenal. Thank you very much.

The morning nurse and doctor were amazing, they were very helpful. They listened with out judging…read moreand got to the bottom of it, on the other note the tall, skinny blonde around 4am told my boyfriend "this is her job and she see this everyday." Long story short, we came in at 3 am for major abdominal pain for my boyfriend. He could barely move, they did their routine questions and when asked he admitted he does smoke marijuana on occasions and she jumped to "well thats probably your issue" the male nurse also agreed with her and from that point on they were very stand offish. They just assumed they knew what was wrong and wrote off his pain. He assured them he knows his body and he knows its something more serious but the blonde also insisted its her job and she does this everyday. Tried to over explain different new strains have been "causing major abdominal pain." Just diagnosed him with out having any test back whats so ever. And was awfully snobby about it. Then test start rolling back in and shes no where to be seen but the males attitude shifted and he seemed more attentive and warned us some stuff looked a little off. Anyways in the end we ended up being moved facilities to have his APPENDIX REMOVED. Any one whos had the procedure and issues knows the pain. It was very unprofessional and unpleasant. We've never felt more uncomfortable in a doctors vicinity for simply being honest. Just be careful with some of the nurses here and trust your gut, because they will try to write you off and act like they are the doctors to end up being COMPLETELY WRONG.

Well if your wealthy beyond comprehension this is the place for you to go the staff is excellent…read morebut you better get ready for sticker shock $1500.00 for 9 stitches they have your over a barrel they did do great work on the foot however but the fees are out of this world way to high for what was done saw the fee sheet and had no choice as i could not have made it to the hospital but your out of luck if you do not have funds to pay i did however but thought they were way out of line on their fees there was clinic there before and not these folks and the they didnt last i wonder why ???????????? i will say however the doctor was great and the staff as well but in these times people do not have money like this to pay for this times are difficult for a lot of people and folksdo not have cash or credit cards for such fees they do not take medicare or military care so you have to pay up front.place is spotlesss very sanitary doctor i saw very professional know his stuff and no pain i think i saw everyone on call that day really so beware of sticker shock but it might have been worth it was going to check with my hospital and see what it would have cost for the same service like a previous review stated BUYERS BEWARE and they were charged a lot for they services. so anyway there you have it.

Each of the staff members that we interacted with were extremely pleasant, helpful and…read moreprofessional. We were seen quickly and they quickly identified a problem that required a higher level of care and transferred us without issue. I do know the basic lab tests were extremely expensive, but the cash pay price to be seen was very reasonable.

I have to say this is one of the best hospitals I've ever been to. One of the most compassionate…read morehealthcare workers I've ever seen from the start of my stay to end. I was very pleased and I'm very thankful. Thank you for being as compassionate and caring for me in my time of stay it was appreciated. Great nurses , great techs , great doctors , just a great staff all together

If I could give zero stars, I'd give one--because I survived. Barely…read more Let me start by saying: I died here. Literally. Coded. Flatlined. Whatever euphemism you prefer. I was dead. And the documentation I got afterward read like someone was filing a mildly annoying IT support ticket: "CPR was initiated and ROSC was achieved." Cool. Thanks for the thrilling novel. I guess coming back from the dead just doesn't get the drama it used to. To whoever performed the CPR: I don't know if you were trying not to scuff your scrubs, but I'm wheeled out of there saying, "Whoever did the compressions didn't even crack the intercostals." That's not CPR. That's jazz hands on a corpse. The cause? I underwent a bronchoscopy while in full-blown undiagnosed adrenal crisis. Stress steroids? Nope! I was sedated and scoped like a Thanksgiving turkey. Ten minutes later? Flatline. And here's where it gets good: No neurology follow-up. None. I came back shaking like a paint mixer at a coffee convention, couldn't remember my own birthday, and the chart reads like, "Patient hemodynamically stable at the time of visit." Yeah, I was also dead during the same visit, but sure, let's call it "stable." Apparently, short-term memory loss and hands doing the Harlem Shake don't rise to the level of a neurology consult. Maybe they thought I was auditioning for "So You Think You Can Seizure." Echo? Pending. Follow-up? Also pending. Pulse? Pending Neuro? Missing in action, just like half my memories. This wasn't medicine. It was a Lazarus act with paperwork written by someone who missed the show. So what did I get for dying and being dragged back into the land of the living? No apology. No proper diagnosis. Not even a box of cigars. I had to fight to even get someone to believe I coded. I left that hospital sicker than when I entered, and I've spent months since recovering from what happened. If you're looking for a hospital that listens, diagnoses, or performs basic CPR with enough force to actually restart a heart? Look elsewhere. If you want someone to downplay a cardiac arrest like it was a mild WiFi outage, this is your spot. Came back to consciousness hoping for a cigar and a "welcome back" steak. Got dry mouth, hospital lighting, and someone saying, "You're lucky to be alive." Really? Then show it. Where's my plaque? My parade? My free pudding cup? Pro tip: if you die here, do it with low expectations. And maybe request a neurologist on standby, because apparently, coming back shaking and confused still isn't enough to get one. Would not recommend. Still alive, somehow.

The staff was incredibly helpful, and the nurses took great care of us throughout the entire…read moreexperience. The patient care was wonderful, and I felt genuinely well cared for during my surgery. I especially appreciated the follow-up call from the nurse after the procedure to check on my recovery. Overall, a very caring and supportive team.

I have chronic issues (as an US Air Force veteran) so I have had medical emergencies numerous times…read moreand surgeries and been to various hospitals due to these issues. This hospital is the only one I trust to go to and the care is always so amazing with staff going above and beyond. This means so much when having to deal with health issues frequently, which is not pleasant at all but the staff always has amazing attitudes and the care has always been top tier. This hospital needs to be the hiring manager for ALL medical facilities!

The recovery room was awesome. The nurse took good care of me and answered every question that I…read moreneeded answered. She was so sweet and caring. I wish I could've got her name, but I was so groggy. The prep nurse getting me ready for surgery was nice but could tell she was tired of her job. She asked to get my son to come in and it took forever. I think she forgot. I finally had to push the nurse button and ask her to get my son. Surgery room was very nice and the people in there were very kind and understanding and patient.

3.5 hours to get into a room. Blood drawn, go back to…read morewaiting room. CT scan, go back to waiting room. Took an hour to get registration paperwork! Seriously? Finally get back to a room, Nurse named Bob A. Asked what meds my wife was on and in the middle of her answering some random staff member walks in and they both walk out together. He asked how long her pains been going on, and we told him 30 mins before we got here and the full 3.5 hours we've been waiting. He laughs and says "oh that ain't long!". I have health problems, 22+ visits to the hospital in the past 2 years. Oh, and that "room", they put us in, is a freaking storage room. I will NEVER be back or recommend this awful joke of a hospital to anyone---ever!

If I could give this place a negative 10, I would. When I think of prison hospitals, this is what I…read morethink of. It's a dump and the ppl hate their jobs. I don't know if it's inexperience or what but attitudes don't require experience. If you can avoid this ER, do it. These ppl are horrible. The staff is unbelievably rude. When my husband tried to tell them how to get blood out of him, they immediately started treating him like some drug addict. Uhm, no, he has always had issues with his veins due to high blood pressure but when he tried to tell them how his doctor does it, they said to him, "well this is not your doctor, so..." what? I think he knows his body. They saw he had great insurance so instead of listening to him they started poking and prodding not even asking what was going on. It was insane. No compassion, no care. Why are yall even there? Just because you have a license to practice medicine does NOT mean you know better than the person you are treating. Also, pretty sure you took an oath to care for others and if this is your idea of care, please, change professions immediately. If you have no empathy for ppl, why even do this job? It's so disheartening when these medical "professionals" see you as a dollar and not a human. We will never give these ppl another dime of our money, insurance or not. But, I won't complain without offering a solution. So, We left and went to Royse city ER, those folks are fantastic! Sweetest, most compassionate ppl. Go there if you can. Best ER around, Royse city.

I LOVE this medical center. Their E.R always runs so smoothly. You will definitely get in & checked…read moresuper fast compared to other big hospitals in Dallas. When I have gotten sick while being in Dallas, I always prefer to drive here then to go to any hospital in Downtown. The nurses, doctors, & medical billers are so efficient & very understanding in whatever it is you are going through. They go out of their way to make you feel comfortable when you are in pain. They don't just treat you as another patient. They are seriously so good with their patient care. Trust me, the drive is worth it. They know what they're doing. & nowadays, you don't get that type of care anywhere.

The staff at Surepoint are amazing! They truly care about their patients and wanting to help those…read morein need. Quality emergency care and quick service!!

DO NOT COME HERE!!! INSANE PRICES FOR LITTLE TO NO CARE!…read more I came in last month after a car accident to get checked out, sat on a chair for a few minutes, had my vitals taken and had a doctor poke and prod around my body. The most they did was prescribe medication and give me 2 painkillers. Apparently all of that was worth +$12,000. I have been to a regular hospital's ER unit for stitches and was billed less than $5,000. The prices here are sky high, and they're taking advantage of people who are unemployed without health insurance. They did 0 tests and 0 treatments. The most they did was give me 2 painkillers and poke around, and all of that was worth $12k? I called the billing department, very skeptical about how I was billed, and the lady on the phone was incredibly snippy. Not even a full sentence could come out of my mouth before she was cutting me off. I am not satisfied, and you couldn't pay me to come here again. In fact, if it wasn't for the fact that the at fault party's insurance will have to front the bill here because I was in a horrible car accident, I might even consider getting an attorney. PS: If you're wondering why the place even has high reviews, it's because they BEG you to write them one when you're on your way out the door before the bill even has a chance to come in the mail... Don't be fooled by the plethora of 5-star reviews, this place is scummy and predatory.

JJ and Eric have been my care providers for years and I would recommend them to friends and family…read more They are truly such caring and professional care providers!

The billing for this clinic is egregiously high. Came in for a head cold, got a Covid test, a…read moresteroid shot and a prescription for antibiotics. Was there for 20 minutes. Insurance billed $7,024, they paid $1099, the clinic discounted the bill $5568 and I ended up paying $600 out of pocket and I have really good insurance. Unless you're shot in the middle of the street and can't make it to the real hospital, avoid this place. It is NOT an urgent care.