Quality care snacks good convo and easy going service.Fillef out some paper work and started…read moretransfusion. First time coming in. Brooke was awesome for duration of stay. Also loved the very decent selection at snack and soda bar. Nothing else to say but great service.

Doctor scheduled me for 2 weeks of daily antibiotic infusions at Medix Infustions.. naturally I…read morewas nervous. Having never had such a treatment AND needles were involved. Well these folks both in Rowlett and Plano are the BEST you could hope for. Kind, courteous, and extremely professional. So if you have a choice GO MEFIX.

Very rude front desk receptionist! Didn't bother to get her name but she had a tongue piercing. I…read moreinstead went somewhere else, paid a bit more but customer service was great. I would never come back here again.

Wait was excessively long, although there were no patients to speak of. (I believe those that say…read moreotherwise are either fake reviewers and likely employees or have an ownership stake.) We arrived shortly after it opened, and parking lot was still empty, so I'm certain of this. Appointment fee is taken prior to seeing health care provider and front desk did make sure insurance was accepted prior to visit (this was 65+ MediCare). They also do not allow anyone to accompany the patient to the examination room. Indicate it is "policy". It matters not if the patient is a senior citizen or someone who just needs another person to also listen to make sure they heard everything right. My "patient" indicated that the PA that he saw was fine. However the x-ray tech, with 20+ years of experience was unable or unwilling to answer the most basic of questions, which included something as simple as the type of machine they were using (a machine with a label on the side he then looked for). This company is now owned by Care Now, which advertising states they have over 300 facilities. Perhaps it is company policy to be evasive, and not tell new walk-ins what to expect, so that patients don't leave immediately. Good luck if you are new to area and you don't have a primary care established yet. A non-life threatening issue like getting an x-ray for suspected fracture should be a simple thing and this type of facility should be a good answer for that service without filling up a traditional hospital emergency room. In this case, it wasn't.

Each of the staff members that we interacted with were extremely pleasant, helpful and…read moreprofessional. We were seen quickly and they quickly identified a problem that required a higher level of care and transferred us without issue. I do know the basic lab tests were extremely expensive, but the cash pay price to be seen was very reasonable.

Well if your wealthy beyond comprehension this is the place for you to go the staff is excellent…read morebut you better get ready for sticker shock $1500.00 for 9 stitches they have your over a barrel they did do great work on the foot however but the fees are out of this world way to high for what was done saw the fee sheet and had no choice as i could not have made it to the hospital but your out of luck if you do not have funds to pay i did however but thought they were way out of line on their fees there was clinic there before and not these folks and the they didnt last i wonder why ???????????? i will say however the doctor was great and the staff as well but in these times people do not have money like this to pay for this times are difficult for a lot of people and folksdo not have cash or credit cards for such fees they do not take medicare or military care so you have to pay up front.place is spotlesss very sanitary doctor i saw very professional know his stuff and no pain i think i saw everyone on call that day really so beware of sticker shock but it might have been worth it was going to check with my hospital and see what it would have cost for the same service like a previous review stated BUYERS BEWARE and they were charged a lot for they services. so anyway there you have it.

2 years since the last review, a new company managing, and lots of staff turnover... and nothing…read morehas changed... scripts arrive on time about every other month. And each time the customer experience of watching them figure out who to blame is tantamount to watching monkeys trying to figure out how to f*#k a football. Then, when you're late for your injection due to no control of your own (you paid for your script and bloodwork in time), they will charge you $100 for an injection to tide you over till they decide to get them to you. They deal in slinging injections, not a service. They will then blame it on the pharmacy that they employ! Then it's "sor-ry" #shrug. My latest are two weeks overdue, and I cannot get a hold of anyone in any office, after 6 attempts and two VMs. These people are indifferent. This company is poorly managed and ran. If you have access/means to a real urologist, avoid this place like the plague. You'll regret it if you don't.

Horrible customer service! Can't get your medication in time. 2-3 weeks late causing significant…read moregaps between doses. Nobody answers at any of the numbers provided. This place is a joke! Stay away

set an appointment early in the morning for noon still waiting 45 minutes later after an…read moreappointment stated that the staff was short for a Saturday. I would reconsider this place.

I have been here 2 times now and every time it's been an easy and efficient experience. The…read moredoctor's are always so kind and caring. I appreciate that great care.

We were in a bad accident Friday night and the ambulance took my granddaughter and her boyfriend to…read moreLakepointe which is now Baylor Scott and White. My husband and I followed in a Rowlett police car. I have read some not so good reviews about this hospital but they were so kind and supportive with our kids. They were very attentive and went out of their way to make the children feel comfortable. Everyone was checked out thoroughly and we were all able to all go home with bruises and abrasions but we are all ok. Everyone from the receptionist in the ER lobby to the nurses and Doctors who were on duty that night were awesome! Shout out to the EMT's, Rowlett police and to the other emergency services that showed up that night to help us, thank you! You were all so nice, helpful and supportive.

I don't know why so many bad reviews? It's my 1st time here and everyone was amazing and caring…read more Even the food was good and facility is clean

Stay away!!! My wife had an absolutely horrible experience at this facility and to make matters…read moreworse, the doctor "Holly" never called her as promised for a bloodwork panel to confirm her alleged erroneous levels. Also, it took two weeks before getting her meds, even after repeated phone calls with no call back; very unprofessional!!! We spent $1500 at this clinic; find another clinic as they only want your money...

Great service, great people. Kayla is awesome, and kelly is awesome as well!! I would refer anyone…read morethere

Great Doctors in the Garland Area. Doctor Cesar Pena and Doctor Leovares Mendez are very nice and…read morereally pay attention to their patients. I recommend them!!

It is ridiculous how the staff at this clinic operates. I called and was placed on hold for 30…read moreminutes last Friday. I was also transferred to the medical records department to leave a voicemail, but it's full. At the end of the day I was told my request will be fulfilled before end of day, but as you guessed it nothing was sent. I called again today to follow up, as I am writing this review. All of our calls are recorded, therefore I can prove what I am saying. The only person I have been able to speak with is Debbie but after I have explained to her what has been going on and asked to speak to a supervisor she placed me on hold over an hour ago and has not come back on the line even to check if I am still here or to let me know she is getting someone soon. This is unfortunate as I see the doctors have received good reviews.