Cancel

    Open app

    Search

    Lake Pointe Medical Center

    2.6 (5 reviews)

    Lake Pointe Medical Center Photos

    You might also consider

    Recommended Reviews - Lake Pointe Medical Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yanelly A.
    758
    125
    502

    10 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Medical Centers 2,597 times last month within 15 miles of this business.

    Verify this business

    MedPost Urgent Care of Rowlett

    MedPost Urgent Care of Rowlett

    2.8(55 reviews)
    0.9 mi

    Very rude front desk receptionist! Didn't bother to get her name but she had a tongue piercing. I…read moreinstead went somewhere else, paid a bit more but customer service was great. I would never come back here again.

    Wait was excessively long, although there were no patients to speak of. (I believe those that say…read moreotherwise are either fake reviewers and likely employees or have an ownership stake.) We arrived shortly after it opened, and parking lot was still empty, so I'm certain of this. Appointment fee is taken prior to seeing health care provider and front desk did make sure insurance was accepted prior to visit (this was 65+ MediCare). They also do not allow anyone to accompany the patient to the examination room. Indicate it is "policy". It matters not if the patient is a senior citizen or someone who just needs another person to also listen to make sure they heard everything right. My "patient" indicated that the PA that he saw was fine. However the x-ray tech, with 20+ years of experience was unable or unwilling to answer the most basic of questions, which included something as simple as the type of machine they were using (a machine with a label on the side he then looked for). This company is now owned by Care Now, which advertising states they have over 300 facilities. Perhaps it is company policy to be evasive, and not tell new walk-ins what to expect, so that patients don't leave immediately. Good luck if you are new to area and you don't have a primary care established yet. A non-life threatening issue like getting an x-ray for suspected fracture should be a simple thing and this type of facility should be a good answer for that service without filling up a traditional hospital emergency room. In this case, it wasn't.

    Photos
    MedPost Urgent Care of Rowlett - Day 1 cat bite, marked at clinic vs Day 3 on antibiotics.

    Day 1 cat bite, marked at clinic vs Day 3 on antibiotics.

    MedPost Urgent Care of Rowlett - Day 1 cat bite, marked at clinic vs Day 3 on antibiotics.

    Day 1 cat bite, marked at clinic vs Day 3 on antibiotics.

    MedPost Urgent Care of Rowlett - Dingy room with rusty floors.

    See all

    Dingy room with rusty floors.

    Baylor Scott & White - Lake Pointe

    Baylor Scott & White - Lake Pointe

    2.2(82 reviews)
    3.5 mi

    We were in a bad accident Friday night and the ambulance took my granddaughter and her boyfriend to…read moreLakepointe which is now Baylor Scott and White. My husband and I followed in a Rowlett police car. I have read some not so good reviews about this hospital but they were so kind and supportive with our kids. They were very attentive and went out of their way to make the children feel comfortable. Everyone was checked out thoroughly and we were all able to all go home with bruises and abrasions but we are all ok. Everyone from the receptionist in the ER lobby to the nurses and Doctors who were on duty that night were awesome! Shout out to the EMT's, Rowlett police and to the other emergency services that showed up that night to help us, thank you! You were all so nice, helpful and supportive.

    While there were a few nurses who were genuinely kind, attentive, and made me feel comfortable…read moreduring recovery, the guidance and support surrounding my baby's feeding -- one of the most critical parts of newborn care -- were completely inadequate and filled with misinformation. Immediately after birth, my baby showed no interest in feeding. I was told by multiple nurses that this was "normal" and that babies born via C-section often have amniotic fluid in their stomachs that keeps them "full." I asked repeatedly if it was normal for him to go so long without eating and whether I should begin pumping to stimulate my milk supply. Each time, I was brushed off and told to "just keep doing skin-to-skin." I was never offered a hospital-grade breast pump or given any meaningful guidance on how to ensure my baby was getting the nutrition he needed. For over six hours, my baby barely ate. When he finally did, it was only for a few minutes and extremely painful. I continued to express concern about how long he was going between feedings, but every nurse I asked insisted this was fine. I was told his stomach could only hold "a teaspoon" at a time -- a statement that I now know is completely false. Not one person took the time to properly assess the situation or explain what steps I could take to encourage feeding and support my milk production. What makes this worse is that even the lactation nurse, whose specific role is to assist with breastfeeding and milk supply, did absolutely nothing to help me. She did not attempt to guide me through a feeding, observe a latch, offer techniques, or explain how to stimulate milk production when the baby wasn't eating. I was left to figure it out alone, in pain, and increasingly anxious about my baby's lack of interest in feeding. By discharge, my baby had fed poorly the entire hospital stay, and I continued to experience significant pain during feedings. I specifically asked the discharge nurse to check for a tongue tie because of the pain and shallow latch. She looked briefly and said there wasn't one. The very next day, my pediatrician immediately identified a tongue tie and was shocked it had been missed. A pediatric dentist later confirmed my baby had a stage 3 tongue tie and a top lip tie, both of which were severely restricting his ability to latch and feed. At that first pediatrician visit, I also learned my baby had lost 14 ounces from his birth weight over the 3 days since delivery -- an alarming and preventable amount of weight loss. The pediatrician explained that newborns should be eating every 2-3 hours and can typically hold about an ounce per feeding, not a teaspoon as your staff claimed. Because of this misinformation and lack of early intervention, we are now having to breastfeed every two hours, supplement with formula, and pump constantly to rebuild my milk supply and help my baby regain weight. This experience has left me angry, heartbroken, and deeply disappointed. I trusted the hospital staff to guide me -- especially as a first-time mother recovering from major surgery -- and instead, I was given inaccurate information, dismissed when I voiced legitimate concerns, and denied the help that could have prevented my baby's early feeding struggles. The repeated misinformation, lack of urgency, and failure to provide basic lactation support were unacceptable and potentially harmful. I am requesting that this incident be formally reviewed and that action be taken to ensure this does not happen to another mother and baby. Staff should be retrained on newborn feeding protocols, early milk stimulation, and the identification of oral ties that can seriously impact feeding. The role of lactation support also needs to be evaluated, as the lack of assistance I received from the designated lactation nurse was inexcusable.

    Photos
    Baylor Scott & White - Lake Pointe
    Baylor Scott & White - Lake Pointe

    See all

    Lake Pointe Medical Center - medcenters - Updated May 2026

    Loading...
    Loading...
    Loading...