Slow and not very kind. We were the for an exceptionally long time. We'll find a different imaging…read moreplace in our network.

From the moment you walk in, you are made to feel at ease. Stephanie greeted me with the biggest…read moresmile. I was a few minutes late for my appointment and she was very understanding. The check-in process was a breeze and I was taken back immediately. The equipment here is state of the art and the technician was very knowledgeable. It's so nice to have a location in Rowlett now.

Attempted to schedule MRI for knee on line. Hit hard stop at end due to implant. Instructed to…read morecontact office. All lines ring to a foreign call center. Finally managed to get an email address to send my device card authorizing MRI. Requested call back. Never received. Totally unacceptable.

Do not use this company. In a time where every office has long since moved to paperless, Acumen is…read morestill delivering reports via dial up modem run fax machines. Not only is this not secure with patient info but if a paperless office tries to get an encrypted email copy they flat out refuse delaying patient care. Called the Osbourne location and dealt with a rude uneducated MA running medical records, won't use this company again because of her. DrC

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.

Staff is very nice, health care professionals great, but wow, they are the most disorganized…read moreorganization I have ever seen. I was there for a regular appointment 6 months ago, and was told to go to the front to make my next appointment,,,,I waited for 15 minutes (along with a life of people) until someone finally appeared and then told me "we no longer make appointments 6 months in advance, when it gets closer to your appointment we will call you to set the appontment........well, thats the last I heard. Again, nice people, but poorly managed practice

Hello, I went to my very first cancer screening yesterday. Just the word cancer is worrisome alone…read more The staff at this facility were all amazing! To come to a place already nervous as can be, I felt a calm there. From the moment I walked into the door, immediately being greeted by the receptionist. Even though she was already tending to another. She made sure I was acknowledged. All thru the process of blood work, waiting, seeing the nurse who took my vitals, talking with Dr. Ying and to the discharge area. All of it was just amazing! The most sweetest, hospitable, knowledgeable and professional group of people I have ever encountered in one building, at one time. Thank you, to every single one of you! God bless each and every one of you!

Arrived for CT, filled out the paperwork and had a short wait before my name was being called. The…read moretechnician directed me to the machine, explained what the scanner was about to do, and asked if I was comfortable before beginning. Very helpful! The appointment, from beginning to end, was great due to the staff team.

Was referred for CT scan 5 days ago following blunt chest trauma. Chest X-ray showed 5 fractured…read moreribs. CT scan was done to rule out other injuries. Standard of care for results of trauma CT is 15 minutes. It has been five days and still no report. The only thing I got out of them was that they thought that I might have cancer on the abdominal CT, then nothing in spite of numerous calls. I had an abdominal CT in 4/24 at the hospital a block away. I told them that they needed to compare the two CTs. They did not think that it was in their job description to do the comparison. With my 5 rib fractures, I had to drive to the hospital, wait for them to burn a CT, take it to Hunt and wait for them to copy. Now, five days later, I am still waiting for results and concerned about the possible cancer diagnosis. The staff was courteous, but the radiologist(s) were lazy and negligent.

Of the eight rheumatologists I've seen over the past decade, Dr. Lomibao is the best care I've ever…read morereceived. Her new office is filled with fast, friendly, and professional staff who deliver unrivaled patient care. ****DR. FRANCES LOMIBAO**** Over the past decade, I've grown accustomed to the poor bedside manner of physicians. Most doctors don't listen to their patients. Most doctors mumble "mmhhmm" when you tell them you're in pain. Most doctors tell their patients what to do. Dr. Lomibao is not most doctors. Dr. Lomibao treats her patients like real human beings with real problems. She takes the time to listen to you (even when it meant listening to my decade's long medical history). She asks great follow-up questions. Most importantly, she's one of the first doctors I've had who actually empathizes with her patients. It's silly, but I cried after my first appointment with Dr. Lomibao. I've never had a rheumatologist say, "I'm worried about you." It's a breath of fresh air to have a doctor who is as concerned about my care as I am. On top of her amazing rapport, Dr. Lomibao has great training. She completed her internship at Long Island College Hospital SUNY Downstate (Brooklyn, NY); her internal medicine residency at Allegheny General Hospital (Pittsburgh, PA); and her rheumatology fellowship at Indiana University School of Medicine (Indianapolis, IN). Dr. Lomibao is Board-Certified in Rheumatology and Internal Medicine. She is also a member of the American College of Rheumatology. ****THE CARE PROVIDED**** I have psoriatic arthritis with psoriasis. I've seen a rheumatologist at UT Southwestern for the past four years. Over the past year, two of my fingers got really misshapen, my psoriasis returned, and I've had a lot of inflammation and pain. My last rheumatologist really didn't seem to care as my symptoms got worse. When I would ask for more aggressive treatment, my rheumatologist would ignore my requests. So I scoured the internet for reviews and found Dr. Lomibao. It has changed the course of my care for the better. Dr. Lomibao immediately ordered a full set of labs and x-rays. She taught me about my condition and how treatments can help. Unlike most doctors, Dr. Lomibao doesn't tell you what to do. She offers options and lets you decide. However, if you want her recommendation, she will provide it. Dr. Lomibao got me started on a new medication with promising results. Most importantly, she presented me with a more aggressive (but safe) dosing regimen that my previous rheumatologist would have never cared to offer. For the first time in my life, I feel like I actually have a rheumatologist who is fighting for my health. ****THE OFFICE & STAFF**** This office is Dr. Lomibao's re-envisioning of how a doctor's office should work, including the staff. Miranda is fantastic, friendly, and fast. Whenever I have a question, they get back to me within 24 hours. I've never had a billing or insurance issue, and my appointments are always right on time. I have no idea how they do it! On top of all of this, Dr. Lomibao's office is brand new. I've never seen a more organized and clean doctor's office. (Check out the pictures I've posted to see just how beautiful this place is.)

I moved from Houston to Dallas and was nervous about finding a new rheumatologist, but I ended…read morecoming across Dr. Lomibao and she has been wonderful! She and her team were very helpful with my transition as well helping me navigating getting my existing prescriptions set up with a new pharmacy and insurance! So appreciative of everything they have done!!

Urgent Care?? I don't think so. Showed up at 8 when they showed to open at 8. Someone came to…read morethe door and said their provider was late and they couldn't open now but it wouldn't be long. Waited around another 15 minutes when they came out and said they would not open until 9. Wasn't so concerned about myself but there was a man with his son that needed attention. Doesn't appear to be a place you can count on.

If I could give a negative review, I would. DO NOT GO HERE! They do not care about patients they…read moreare only out for money. I called to make sure they did the serivce I needed and was told absolutely, just come in and we will get you taken care of. However, after arriving and paying my co-pay, when they called me back I was told no one could go back with me, (one person my husband), really the patient can't have 1 support person with them??? (first RED flag). Then the nurse who took me back was very rude and and acted like I was a waste of her time. Then the DR. came in took a quick look, maybe like 2 seconds, and stated we can't do that( the exact thing I ask if they did on the phone before coming) you will need an ENT or go to ER if this continues. Really??? I called knowing exactly what I needed and was told oh yes we can do that!! NO THAT'S A LIE!!!!! I was told I would not be charged my co-pay as they were unable to treat me and yet they charged and when I called for a manager, I was told she would call me back as she was on vacation and would return the following week. Well, 3 1/2 weeks later NO PHONE CALL. NO REFUND for the amount they say would not be charged to begin with, and now I getting the runaround. , They lie about the services they provide, steal money after stating you won't be charged, and avoid contacting you when you request a manager. This is the worst place, I would die before stepping foot into this place ever.

My cardiologist is Dr Yoon. He has an awesome bedside manner. He answers all questions and is very…read moreinformative. I love the way he listens to you when he saw my creatinine was up because I have chronic kidney disease. He took me off some medication or put them on hold and I have to come back in a week. I appreciate that I appreciate that he really takes care of me and does all the lab work he needs to do in order to see what our next steps will be thank you Dr Yoon I believe in you 100% this is Loretta Quinn.

I am very pleased with the care I receive at this practice. When a problem arises the doctor has…read moreall of the testing done promptly

Best in the Dallas area! I am prone to kidney stones and they save me yearly from excruciating…read morepain!! Doctor Glenn Pickens is the highest rated in my area.

I came to Dr Rawlins for help on a specific issue. He said he didn't know what it was and made no…read moreeffort to investigate the problem. I got more help from WEBMD and it cost me a lot less.

Dr Meyer works at the Benchmark Family Medicine Clinic in Rowlett. He is an excellent and…read moreempathetic Dr. I am not one who goes to the Dr often and I usually feel uncomfortable when I do. Dr Meyer realizes this fact and does his best to put me at ease. We speak of many off topic things(literature,his sons band(Slug Puppies), and my family(he has been my wife's family Dr for years and years) I like going to this clinic because it is usually one stop shopping-they have their own little radiology dept and lab and can do most of your workups there. MY kids all like him as well and we have never had a bad experience here. His staff is always professional and the nurses are very good about calling us back on the same day we leave messages. I am unsure of all the insurances he takes-but I know he takes BCBS as that is what I have. I won't tell you that you'll have a good time seeing the Dr if you go here-but I will bet it will be less of a traumatic time!

I wish I didn't know these things, but I have medical conditions that need care, so I know that…read moreDr. Meyer is good and caring doctor, dedicated to the best care possible for his patients. I have to see several specialists, and unlike other general practitioners, he is not offended when I ask for referrals.