Attention to detail. Our room was dirty. Bedspread had stains on it. The box springs looked like it had pee on it. The room smelled heavily of SMOKE. The smoke detector was covered with a panty hose. Bathroom didn't look like it had been cleaned even though there were clean towels. At breakfast juice machine dirty. Eggs were made with powder. read more

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Room was NOT CLEAN. Lady bugs EVERYWHERE... NO CLEAN towels. Was told by receptionist manager was not there and could not be reached. Would not change my room read more

Baymont by Wyndham Jackson/Ridgeland - Lady bugs - Hotels Near Me - Jackson, Mississippi

This particular Baymont was a surprisingly great hotel option. The staff was friendly and helpful, the rooms were clean and the hotel was in close proximity to a lot of dining options. For the price (about sixty dollars a night), you cannot go wrong. In addition to the friendly and professional staff and clean rooms, this hotel had a pool, a fitness center and breakfast in the morning. This was a great place to grab a night's sleep and I would definitely recommend this hotel. I will give this particular Baymont hotel five stars as an overall review. read more

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Don't let the advertisement of remodel fool you. Our shower was plumbed wrong and had only cold water, no screen on the filthy window, mold in the shower and sink, the halls and elevators needed a good vacuum/sweep. The beds were comfortable and the room was clean. The freezer door didn't close-it needed defrosting. Free breakfast was nice with sausage, eggs, biscuits, gravy and waffles, but no one was around to keep it clean. When we arrived items needed restocked, tables needed washed, counters needed cleaned...cute ladybugs we're on the ceiling and floor. They ask for a $100 damage deposit. read more

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A very horrible and dangerous experience. When we asked for a refund receipt because the rooms were disgusting, the front desk lady (Ayesha? Maybe) threatened to call "someone on us" while three scary looking dudes stared us down. She was sitting with these men all night instead of helping us. The whole place was sketchy from head to toe. She screamed at us to leave immediately simply for asking for a receipt. Room quality: There was blood in the shower. White powder on the bathroom counter. The bed had hair in it. We asked for a change of room and the next one was just as worse. When we asked for a refund, she gave us attitude and told us we would not get a receipt. Considering this is an establishment, I could not believe we were being threatened, yelled at, and then told we wouldn't get a refund receipt. She told us to leave and was calling "someone" to come. Who was that? A sketchy guy showed up and stared us down while we hurried to our cars. Im happy we got out of this situation safe and really would advise anyone against going to this establishment for your own safety. read more

This place was Nice. The beds and rooms were comfortable. They give you a microwave a fridge everything you might need!. Bathrooms could have used a good clean tho. Showers were musty and crusty they weren't as clean but it was useful at least. My room did not have all of its items it were supposed to have. The coffee was missing and other things Besides that I had a good stay. read more

Three nights and two different rooms shower head in first room broke laying in bottom and second room no hot water and charged me twice for my stay then Dee at the front desk was very rude to me and my grandmother she called cops on me after she said she had to walk away before she done something to me that's threatening... and I had been calling and emailing the assistant manager Jo Taylor no returned phone calls or emails and she would not provide a receipt that I was leaving she said I had to call the same assistant manager who never responded during normal business hours yet she was on the phone with her boss... strange but whatever will never stay again read more

Everything was fine until the last night. I had a reservation for 8 days (done thru Priceline). Over the weekend because of the storms that came thru Jackson the hotel lost power. The majority of the guests left. I stayed. On Sunday one of the front office employees accidentally checked me but checked me back in but when she did she put me in for 7 days not 8. So today I get back to my room after a 10 hour work day a front desk employee says the manager told her I was supposed to check out today. I show her the reservation email and she calls the general manager Darrell. He says he doesn't see that and she needs to charge me for another night. The front desk employee see the reservation and says that she can see the mistake. I should have left like the other guests when the power went out and asked for a refund like they did. I guess they needed to make up that lost money and Darrell decided to start with me. read more

You have GOT TO BE KIDDING MEEEEEEEEEEE!!!!!!! Noooooo stars needs to be an option!!!! The MOST disgusting hotel I have ever stayed in!!!! The ceiling.. THE CEILING was falling on the bed! It was snowing popcorn ceiling. We literally had to ask the front desk for cleaning products to clean my room. I ended up leaving the hotel and spending most of my time out of the room. I just couldn't even get comfortable. I showered in my flip flops. They didn't clean anything, and I am 99% sure they didn't even change the bed linen. The shower was disrespectful and the carpets hadn't been clean in months! Unfortunately the owners/managers just don't care. They are very aware that the hotel is gross, but they just shrugged their shoulders and went on about the day. Never again... read more

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This is trifling there are bugs in my room the service is bad. I don't recommend at all. The hall ways smell so bad , the elevator don't even get me started. If you want an honest review this is one I don't recommend. It's moldy and full of ladybug nest. The service was rude and it was just awful. read more

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My fiancée and I were on a road trip across country, heard some nice things about Jackson MS, fancy restaurants & good local food, food was ok, but really expensive. We found a nearby Wyndham hotel thinking it would be a clean and safe place to spend the night and get some much needed rest. How wrong we were, the dirtiest hotel room I've ever seen, shower had rust and possible blood stains all over it, ripped carpets, peeling paint, couch pillows covered in dirty pillow cases, doors didn't lock properly, and there were drugs piled up on the bathroom countertop. We went to the front desk explaining the situation and asked for a clean room, the next one we saw was worse, we asked for a refund. My fiancée asked for a receipt of the refund, and the front desk clerk "crackhead" got immediately furious and jumped out from behind the front desk to threaten us to leave as 5 giant men all in RED jumped up from the lobby couch and came at us in a threatening charge-chasing us out of the hotel, as we escaped to our car, there were more gang bangers in the parking lot all posted up like they were at war with someone. Scariest situation I've ever been in and I've seen some action, I was in fear of my fiancée's safety, we almost got jumped by the whole gang, apparently it's GANG territory and we were on their turf!!! Skip Mississippi for a safe place to stay, read all the YELP reviews, could save your life! read more

Don't stay here. The first problem we encountered was not being able to get in the door from the rear parking lot. Our key wouldn't work. We asked for adjoining rooms and were told they don't have any. That was a lie as one of the rooms we did get had a door to an adjoining room. Both rooms had two queen beds. One room had a huge stain on the sheets and pillowcase with tears. Both rooms had leftover food and drink in the refrigerators. The door handle in one room was sticky and we had popcorn and a spoon on the floor in the other. Each room only had two towels even though they sleep four. The breakfast in the morning was average but they ran out of regular roast coffee and forks by 8:30 am and never replenished. You can find a better, cleaner place for the same amount of money. read more

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This hotel will only receive one star because it's not bad for a budget-friendly hotel. Although it does not have a comforter, the bed is comfortable and the pillows are fluffy. The hallway is always super warm, year-round. We've stayed here in the summer and in the winter and the hallway was a lot HOTTER in the summer but super warm in the winter even though Mississippi winter is a joke. The shower is spacious but could use a deep cleaning. The complimentary shampoo, conditioner, lotion, and facial cleansing wipes are awesome, lol. That's probably the only major positive. For the negative, we were told that if we checked in anytime after midnight, we wouldn't be charged for two nights. Let's back up, we booked on Orbitz for one night. I was arriving into town around midnight from a 6 hour drive. We arrived at the hotel at approximately 12:20 a.m. on 1/14/17. Male said he needed a card. I gave him my 1st card and he said it declined. Gave him the 2nd card and he said we were good. Which immediately struck me as weird cause 1st card should have not declined. Upon checkout, we received no receipt. Charges were pending for $191.xx for the 1st card!!! Finalized was for $141.xx which is equivalent to 2 nights stay on my 1st card. Called the manager on 1/18/17 and he alleges, out of all the times in the world, that we checked in at 11:59 p.m. on 1/13/17. He didn't try to resolve the issue or research further and suggested we contact customer service. I contacted customer service and my bank. Bank states that card was swiped at 12:26 a.m. on 1/14/17 so there ya go. As of 1/18/17, I'm waiting on customer service to get back with me as well as an investigator for my bank dispute. In short, lesson learned, ask question at the time of check-in and get a receipt before you leave! read more

Quite possibly the worst run hotel in Jackson, MS. Not worst hotel overall. WORST RUN in terms of operations and management. Absolute terrible experience staying here. After driving from Columbus, OH and arriving in Jackson at 11:30 PM, I was given one room on the second floor and soon discovered that there was someone in the room that the hotel thought was questionable to be staying there in the first place. The hotel security guard told me that I had to go back to the front desk (with luggage in tow) to get another room. Mind you, I was tired and wanted to just take a shower and pass out. More on that later. After going back down to the front desk, I was given room #2. Back up to the second floor again, yet this time room #2 (a non-smoking room) reeked of cigarette smoke, as well as the bed linens being all over the floor. The TV was on in the dark, and I was not certain if someone was in the bathroom, considering that the bathroom light was on. Oooooooookay then! Back down to the front desk I go, and indicate this to the incredulous front desk clerk that assured me that the room should be clean. She showed me a list of rooms that room #1 and #2 were "clean and available." This was absolutely not the case. With that, the front desk clerk gives me the keys to room #3 on the third floor. Room #3 seemed to look pretty decent, albeit the water stains within the carpeting close to the front door. There is a small kitchenette, as well as small seating chair within the room that housed a comfortable king-sized bed. I find out later that the WiFI signal is absolutely terrible, with one to two bars at max. After passing out, I hear some extremely loud knocks on my door at 12:34 AM. I'm thinking that someone has the wrong room, so I ignore it. A minute later, the knocks on the door came again, of which I get up to answer the door in nothing but my boxers. The security guard that I met at room #1 tries to get into the door (of which I had it dead-bolted), and indicates "Oh, we are just checking rooms." In my half-asleep stupor, my first thoughts are "WTF, you are checking rooms at 12:30 in the morning when you saw me check-in with a credit card. ARE YOU F**KING KIDDING ME???" I was polite to the security guard, yet I was still astonished at what had just happened within the hour that I arrived. I didn't get back to sleep until after 1:30 AM. All that I wanted on this particularly night was just to find a hotel to sleep in, no frills. That is it. I barely got that as it was. I was so pissed about what had occurred that I checked out around 7:45. I had an 8 AM appointment, and didn't intend on returning. Breakfast was brief, yet not bad with sausage, biscuits, bagels, waffles, and fruit. Upon checking out, the morning clerk seemed to be moving incredibly slow just to check me out of the room and hand me a receipt. Seemed like it took around 7-8 minutes, which is an eternity considering how awful I felt with what I just encountered earlier in the morning. I emailed the general manager (Tracey Waiter) on what had happened later in the morning, yet as I expected, I was nothing more than just another paying customer that was to be ignored and pushed to the side with contempt. No surprises here with her non-response, but this is just how this hotel does business with its ineptitude & contempt. As far as the front desk clerk that I encountered at check-in, she was nice and professional, yet put in a very bad spot with the information that she was given on her rooms report. I can't really blame her, yet I do blame the overall efficiency of this Baymont hotel, which is next to putrid. There are other hotel options on this side of Jackson, and I feel that I wouldv'e received more respect at a Motel 6 or Econo Lodge. If this Baymont location was the only available option in Jackson, I would prefer to sleep either in my car or pitch a tent under the highway than stay here again. The incompetence at this location is beyond description, and it starts at the top with this property. GM Tracey Waiter, thank you for absolutely nothing. read more

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We received a rate of 53 plus tax for this hotel. The location is very convenient along I-55 with easy off/on access. Parking is well lit. Internet was VERY SLOW. The shower was great with a shower head that actually is tall enough for an average person (and in this case a tall person) and spacious. But the issue is that the room was not clean. Front staff refused to fix the issue or give a credit and we were too tired. There were objects on the floor (open large safety pin, hair ball, etc..), a dirty pillowcase and we weren't sure the sheets were clean as we both itched a lot. Before we left I noticed that a housekeeper cleaned the empty room across the hall in under 10 minutes. The rates are low as they are not really cleaning these rooms. read more

"Can I get my money back? We had the worst experience here, I like to start w the filthy bed that included a huge bloody stain and pubic hair. Dust all over and mold in the bathroom wall. After asking to be moved nothing much changed when it came to cleanness just not a mattress full of stains and blood... No apology no credit to our account . We have pictures if you like them. Ps I would give it a minus 5 stars but no available. read more

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Our family stayed at this hotel for our family reunion. Our family members were tricked into thinking that this place was renovated, which it was not. They showed them a renovated room when they asked to see what the rooms looked like. There may be a few renovated rooms but we didn't stay in any of them. Every one had problems with their rooms. Our bed was at least comfortable, but some of the others weren't so lucky. Our sink was clogged up since the first day and maintenance never showed up to fix it after we told them several times so we gave up. The bathroom door didn't fit the entrance of the bathroom so it would get stuck on the floor and couldn't close. Our phone in our room also didn't work properly. We put in a maintenance request for that too, but that qent nowhere. They did at least have a good continental breakfast where you could make a waffle. read more

I wouldn't stay here again' Bring hand sanitizer if you do and Lysol and Clorox wipes!. After driving 6 hours I was tired and it was late when I checked in. I really wish I would've read the reviews before selecting this property but I went off the website and the pictures and was looking for a moderate priced hotel. I thought it was closer to Ridgeland it turns out it's actually closer to Jackson. Very outdated, room was not clean. pictures attached and once daylight broke I looked out my window to take pictures of the pool which looked like green Jell-O! I always pull back the sheets of a bed before I get in and I had two queen beds in my room the first bed I pull back the sheets and discovered a wadded up tissue under the covers so I looked at the other bed which seemed clean and decided to sleep in that. The pillow cases had stains on two of them. In the morning when I took my shower both towels were folded neatly on the towel rack in the bathroom when I took them down and open them up I clearly saw one had stains on it I couldn't identify what it was but I threw it on the floor right away it looked dirty! when I got in the shower I closd the curtain and realized there was a dirty used washcloth from the previous guest hanging on the inside bar of the shower. The desk area was sticky too. there was a used coffee filter still in the coffee maker from the previous guest, bright pink nail polish spilled on the bathroom floor and the counters weren't cleaned. I would have stayed the day until check out to get some work done but I got out of there as fast as I could. read more

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Checking in was easy, but the attendant was rude. We were given room keys to the third floor and ended up all the way back down stairs because the door would not open, even with the green flashing light from the key. It was obvious that the attendant was not pleased with helping us after we returned. As she rolled her eyes, she hands us a new key and does not even inform us of the room number change. We got to the fourth floor where our second room was and after getting off the elevator the hall reeked of something dead. The room was not cleaned well, I have photos of trash left in the floor around the bed. The sheets weren't even fully put on the bed. We requested a king room, so we got a king sized bed, but only two small pillows to try and sleep with. There were also sheets of plastic over the smoke and carbon monoxide detectors. The tv remote didn't have a back, but that didn't matter because the tv didn't even work. When checking out, there was no one at the desk, but a radio or phone playing loudly with rap music. read more

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I would give this hotel 0 stars if it would let me. I'm so disappointed and I have only been here for an hour. My card was charged $50 more than my stay is supposed to be (I'm assuming that is a 'deposit' but I was never informed about a deposit when she charged my card). Even though I had booked a double room, I ended up on a king room (with a pull out bed, that's supposed to make it better) and because neither my mother or I want to sleep on a pull out mattress, we are sharing a bed. The halls smelled like marijuana and my room was at least 85° when we got to it. It has taken a full hour to cool down, and it's still not a reasonable temperature. While on the topic of AC, the unit is absolutely disgusting. All I can think about is how much bacteria and mold is in this thing, let alone the carpet surrounding it because it's soaking wet. The bathroom did not have fresh toilet paper, the toilet paper holders are disgusting, the shower is so gross I feel like I'm going to be dirtier after I get out, there are lots of random holes in the wall, the carpet is coming up in places, half of the lights don't work, the refrigerator is missing the inside freezer door and smells rancid... if I was able to cancel my reservation, I would. I am 100% disgusted and frankly, afraid to sleep in the bed. Because if management will let the cleanliness get this horrible, I doubt the properly sanitize the bedding. read more

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Old and moldy smell. Unkept hotel. A stranger used his hotel card and got into our room at midnight as we were sound asleep. We were petrified. Our door was locked so how did he get in? Called the front desk to report this, and no one answered the phone. This hotel should be shut down. Disgraceful!! read more

I just stayed at the Baymont for 4 days and had a wonderful trip. it was clean, big breakfast, and nice employees. There were a couple of things that needed repair in the room but when we let the front desk know they took note. read more

One expects limited amenities at an inexpensive hotel. However, one expects the amenities that are provided to work. In the room, the bathroom light, the overhead light just inside the door, and the desk lamp did not work; the smoke alarm was chirping; the coffee maker's water reservoir was slimy. The hotel's breakfast was very limited. The only bread was bagels. The toaster did not work properly. The juice dispenser and waffle maker were inoperable. read more

The grosses place i have ever been too. No way would i step foot back in there. Hair everywhere. Trash no picked up. Bathroom fkoors where horrible! The sign out front says new management and i hope they can fix the problem and soon. read more

I am here with my daughter for a Drs appointment for tomorrow. The room is VERY clean. It has a microwave, a fridge, a sink and cabinets inside the room. We we're located on the bottom floor which was wonderful for me being that I have a walking disability. And in case you don't know.... Heat rises so being on the top floor wouldn't have been a good idea for me. But so far. So good. Also the front desk worker that worked 5/2/2019 at 6 o'clock. I think her name was Freda.... She is AWESOME SAUCE!!! read more

This hotel is convenient to I-55 and most of Jackson and Ridgeland, but is one of the dirtiest hotels I've seen. The hallways and rooms smelled bad, wallpaper was peeling from the walls, and the trash had not been emptied prior to my arrival. In fact, a liner was draped over the side of the trash can as an afterthought and there was trash in it. The bathroom trash can was in similar condition. The shower was dirty, and there was mold and soap scum all over the shower door. Sheets were threadbare, and there was no bed cover, only a sheet and a worn out blanket. Pillows were small, hard, and uncomfortable. I can only imagine how long it had been since the pillow cases were lady changed. The hallways were noisy. People coming and going echoed up and down the hallway, and neighbors entering their rooms sounded like they were about to come into mine due to the echoes. Hallway carpets were scuffed and dirty, and the floors in the elevators were extremely dirty. The entire facility was disgusting! You usually get what you pay for, but even at a slight discount that is debatable here. At least the desk staff was friendly. read more

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This one gets a 1 star because it won't let me leave a zero. Internet states free wifi, baby cribs available, yadayada. They dont have either. Also No hot water. Hotel is in a bad part of town, the gas station next door has security glass over the counter! Shady characters wandering around the parkinglot. When walking down the hall, I noticed several doors looked like they had been kicked in. Front Desk attendant refused to refund even though I had literally only checked in an hour before. I had to call hotels.com to get my refund. Jackson, Ms is hot garbage! I will drive the extra hour and a half to Hattiesberg from now on! read more

The phone in our room didn't work and nobody would bother to come and look at it. Other than that, it's an OK place to stay, a little pricey given it's location in north jackson. Also, don't ever eat at the Chili's across the street... horrible service and even worse food prep! read more

Baymont by Wyndham Jackson/Ridgeland - Room without a working phone... And a wireless signal that provides no internet. - Hotels Near Me - Jackson, Mississippi

Got this hotel for $50/night on another online dealer (Priceline or hotels.com). This hotel is run by lazy staff. There were stains on the sheets, mildew in the bathroom edging, stains in the hallway carpet, and mud or oil dried on elevator floor. The printer in the lobby was out of toner and when we told they staff (who originally said the print was working) they looked at us and said, "yea we don't have toner". Same thing when the wifi went out the entire day yesterday. We were told it probably wouldn't be back up for a few days. I had to call the 1-800 number to report it because no one was at the front desk when it initially went out. I heard gunshots the other evening while laying in bed, it was a different sound than we usually heard while in our room which was the elevator all day and night and we were 3 doors around the corner from it. It's sad because you can tell this used to be a good hotel. Needing new management or something. Don't stay here unless you have no other option. read more

I wouldn't stay here again. It could be a descent hotel for the price, but it is poorly managed and was not clean. Food on the floor in my room, hallways not swept, no forks for breakfast, coffee out. Convenient location for travel just off of the highway. The Wyndham could do much better. It's a management problem. read more

I have stayed at a lot of hotels in my life all over the country and this has been the worst! See pics below. A group of us booked this hotel for a family reunion down here and once we got to our rooms they were terrible. We all had to get new rooms and some went thu 3 rooms before there was a "decent" room to stay in. List of problems include booked rooms that were not cleaned at all, as in already slept in beds, towels on floor in bathrooms. Next rooms smoke detectors laying on shelf or counter not counted on wall with base. Toilets not cleaned visible BM in toilet. Eyebrow Pencil shavings on the floor in the bathroom. Entire wall socket covers missing. Nails sticking out the wall where the mirror used to be. Overly worn furniture. Stained carpet. Clothes tags and bottle caps under beds and in corners. Remotes with no backs and not working. Coping paint in rooms, sheets Visibly dirty once you pull them back. Elevators dirty, same dirt for the three days we were there along with knocked over floor signs. Wrinkled and uneven bed skirts, filthy shower curtains, ice bags looks used, ice bucket looks as old as I am. Staff did not clean or ask if room wanted to be cleaned during stay.Management at check in did not seem Apologetically at staff members were not friendly and passing in the hall and I thought there was southern hospitality clearly not here this place is a dump and upon check out I hope I can be reimbursed some of my fundsUnfortunately due to being placed on my debit card and having to wait for a holds to fall off I could not just pack up and go somewhere else I did not have the money for that I hope nobody ever stays here. update 7/12/18 still has not reached out to our family about our stay. Called thee days in a row no answer then today the manager had stepped away and was suppose to call back and has not yet. read more

We spent a night here on September 1, 2018. The hotel looks great on the outside, but the inside experience is horrid! Our room reeked of mold and mildew. The furniture was decadent and in poor condition, and the sitting chair was utterly filthy. We were moved to a different room, and half the floor of that room was waterlogged. Also, we were told they had a pool and high speed internet. After checking in, we were informed the pool was inoperable and no information was provided on accessing their internet. Spending the night at a rest stop would have been better than staying at this hotel, which cost $89 plus taxes! read more

Nasty old stinky When I came in lady had and attitude,she start telling me about 25.00 in advance for damages. She gave me a room in the third floor when I came in room was very big, but it had a lot of stains on the bed and carpet. T.v was located under the bed so if you want to watch tv your feet will be on the way. When I wanted to take a shower I was discussed by how nasty it was mildew outside of shower wall paper unglued, they recently caulk vanity and missed a lot of places. The shower pan was stained and nasty like they had never ever cleaned!!!! I got dressed and got out of there! When I told lady how I felt she was very nice and personally look for another room ,again in the third floor,every room had a nasty shower (all rooms on the third floor) she was ashamed I feel and let me check out! I told her I can come and show her how to scrub the floor!!!!! Go to the Fairfield Marriot cleaner and is next door! read more

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This was a horrible experience. When I booked it they knew I was traveling with a young child. Upon checking in the lobby stunk of weed, smacked you in the face. I question whether the front desk man was smoking. I was placed in a room that had not been properly cleaned. There was trash on the floor and rings in the toilet and tub. The AC barely worked. I was also booked in an adjoining room. At 3 am my neighbors came stumbling in and even with numerous calls to the front they did not stop the incessant loud noise and slamming doors until 5 am. I had to get up at 8 am to continue my travels. When asked how my stay was and I explained why it was so horrible, all that was said is that they would offer $5 off my NEXT stay. I laughed and left. Never again! read more

People kill me booking a 2 star hotel and looking for 5 star quality! When you booked it it clearly said 2 stars yet YOU took the chance. I toured the country with music groups so I have seen my fair share of hotel rooms, nice spot for the money. Staff was extra helpful and just like rental cars, people treat hotel rooms like crap. The work that the average staff has to go through to get SOME of those rooms back decent would blow your mind. Want more...pay more. I had no problems. read more

Worst hotel I have ever stayed.very nasty and smelly room and entire hotel was filthy.lights didn't work, rusty door hinges, paint peeling off the ceiling, and we saw a bug crawling on the wall,so we checked out as soon as we checked in.never again read more

Stayed here before surgery last week and had the most pleasant experience. Check in was very simple and the rate of the room was one of the cheaper ones in the area. The room was extremely nice with a refrigerator and a large bathtub. Walking distance to many restaurants and a movie theatre. Will definitely be staying here while staying in the Jackson area. read more

Great value for this area! The breakfast was warm and good. The rooms and bathrooms are very clean. I've stayed at other hotels in Jackson and paid more and the experience was worse. I would stay here again. Plus, 24 he IHOP next door! Win-Win read more

Clean, cold room, great price, great location. Reading these other bad reviews, either the place was totally remodeled or we stayed in different motels. read more

We stopped on a road trip and stumbled upon Baymont Inn. We LOVED it! Baymont Inn was affordable(which is what we were primarily looking for) but also VERY customer friendly. We got there very late in the night but they accommodated us and they were very helpful. The customer service was phenomenal from the time we walked in without a reservation to the moment we checked out. They also have a very good complimentary breakfast and VERY clean rooms. I am super picky when it comes to the cleanliness of hotel/motel rooms and I can say this room was spotless. I would recommend them to anyone! read more