I was traveling through and stopped overnight in West Monroe. The next morning I came out of my…read morehotel (Comfort Inn on Constitution) to load my car and I was greeted with a busted window and burglarized vehicle. After making a report with one of West Monroe's finest (he was really a great police officer) I was at a loss where to get the window fixed. It was pouring rain and cold. I AAA and they got me right in. They had me back on the road in just a few hours. They were extremely well priced and very kind and helpful. Most of all my window is good as new. I definitely recommend them.

Called several places and got no where. Called AAA and from the beginning they were courteous,…read moreprofessional and reliable. Got me in and completed. Very satisfied

5-Star Review for Cowboy Trailers…read more We couldn't have had a better experience with Cowboy Trailers! Shane was incredibly thorough and took the time to walk us through every feature on our trailer, ensuring we knew exactly what we were getting. We truly appreciated his honesty--he wasn't hesitant to point out any faults, which gave us even more confidence in our purchase. Beyond his knowledge and professionalism, Shane really makes you feel like family. He went above and beyond to ensure we had a smooth, stress-free experience, even working seamlessly with our local bank to make the transaction effortless. If you're in the market for a trailer, we highly recommend giving Shane a call at +1 (318) 245-6261. We look forward to doing business with Cowboy Trailers again in the future! www.cowboytrailers.com

I was visiting Louisiana and was in need of a trailer to transport a small farm tractor back to…read moreTexas. We contacted Shane at Cowboy Trailers, and he fixed us up with a trailer. Very nice folks and very helpful. Thank you, Shane, and a big thumbs up for Cowboy Trailers.

This Harley dealership stands a head above those I've dealt with. The customer service and parts…read moredepartment are friendly knowledgeable and professional. I have nothing but compliments for the service department. I've always been treated fairly. This shop reminds me of the show "Friends ". Everybody knows your name. Kudos!!!!

This is a great dealership where the employees treat everyone like family! The do so much for the…read morelocal community and are always having events to help people. Everyone from the owner to the guys cleaning up the bikes are always eager to offer help. The annual Toy Run is a blast too!

Live in Bossier Parish and found a car for sale over in West Monroe, went to West Monroe Tag, Title…read more& License and got the best service I have ever gotten at one of these title places. The people in there were so courteous and helpful and answered all of my questions. I will drive back there again if I need to, to get the great service I got that day. Thank you West Monroe Tag, Title & License for making it such a pleasurable experience.

Very unorganized and rude, it is much cheaper to go to the DMV. You still have to wait just as…read morelong if you were at the DMV

Larry at Japanese Automotive has taken care of me time and time again. Everyone I know with a…read moreJapanese car in need of maintenance goes here. I don't trust many people with my car besides Larry and myself. Every member of the staff that I have interacted with has been kind and quick to get the job done!

We took our car back one more time to see if we could get the problem fixed. Great news they…read morefinally figured out the problem corrected it and I definitely would recommend this shop. They kept working on the problem until they finally figured out what it was. Thank you for the great and determined service. Would recommend this place for repairs.

This motorcycle dealer's most excellent repair shop saved my vacation! When service adviser Devin…read morelearned that we were mid-trip when my bike failed he immediately had it brought in and diagnosed. Other shops in the area had told me it'd be a WEEK before they could get to me! While awaiting the troubleshooting results, they LOANED me a motorcycle to ride out to lunch! The needed part had to be overnighted from Texas, and so I had to stay in a hotel. One of the office staff even offered to give me a ride so I didn't have to call a cab! The bike was fixed the next day and I was able to continue my journey. Top notch outfit, highly recommended!

I purchased a 2019 Mazda CX 5 earlier this month from Lee Edwards Mazda. I live in Houston, TX and…read morefound the vehicle online and was told, through conversation with Dillion, it was a demo that was driven by the manager/owner. I originally asked if someone could meet me a little closer in Alexandria to alleviate some of my drive time. When I worked in vehicle sales we did it all the time to show good faith. I was told no, but at the time decided to go ahead and make the full drive myself to get it done. I drove 5.5 hours to sign the paperwork and pick up the vehicle. When I arrived the sales person was not prepared and had nothing ready for me: the spare key was "locked in a room" and the SD card for the GPS was also 'locked in the same room." So, not wanting to delay my trip home, the sales person promised to mail both items to me. A week passed and I did not receive anything. I contacted Dillion and he promised to send the SD card and spare key ASAP. The key finally arrives two days later WITHOUT the SD card. I contact the dealership to, again, request the SD card. Magically the rules have changed and., all of a sudden, I am told my vehicle's cost did not include the SD card. Also, the sales person apparently had some type of memory lapse and told me he never recalled speaking to me about the SD card in the first place. Also, I was advised at this point that the vehicle also had a previous owner and it was NOT just a demo. Not a big deal since the vehicle only had 3500 miles when I purchased it. And shame on me for not running a CarFax I guess. However, after driving across state lines to purchase this vehicle and also hardly negotiating on price, I am incredibly disappointed in the lack of respect offered to me, the customer who just spent $23,000.00 on a vehicle and drove nearly 6 hours for it. I could have found something locally with people who actual value customer service and value integrity. I rarely write reviews, but I would advise purchasing your vehicle elsewhere. I am even happy to help you find better suggestions as I would hate for anyone to experience what I have with this place. To add a little more "punch in my gut" to this experience: the entire reason I needed this vehicle in the first place was due to an accident earlier in the week that totaled my (paid off) vehicle. I even discussed the accident with the dealer. I guess offering a little hospitality or humanity is none of their concern either.

Eight years ago, I decided to change my brand of automobile. This was a big leap for me, as I'd…read morepurchased five cars of that brand and serviced them at the same dealership, but I'd lost faith. I did my research and narrowed my choice down to two different auto manufacturers, Mazda being one. Then I asked around my city of Monroe, Louisiana, to get owners' opinions of their cars ... and of their dealerships. I was overwhelmed by the loyalty of Mazda owners to Lee Edwards Mazda. In fact, it was that loyalty that convinced me to buy my first Mazda. It was a good decision. My Mazda is the best car I've ever had ... and I'm still driving it today. If asked, "Would I buy another Mazda?" I would reply with a resounding "YES!" If asked why, I would cite the quality of my car ... and the tremendous service provided by the service department at Lee Edwards. I actually have a close friend who is a mechanic - a great mechanic by the way - but I continue to bring my car to Lee Edwards because they always treat me and my car so well. Let me elaborate: * First, when I arrive for service, everyone knows my name and greets me. There are many people who have their cars serviced at Lee Edwards - and my car is not in that often - but they never forget me. * With each repair, they explain everything that is wrong ... even telling me what can be delayed if I can't afford to do all the work at once. I appreciate that. I sincerely believe that Lance and Curtis are treating my car as they would their own. My car is 8 years old and running fine. It's never been touched by anyone else but Lee Edwards. They must be doing something right. * They will go out of their way to squeeze me in, if I really need them too. I was leaving on an extended driving vacation last summer and had neglected to get my oil changed and my tires rotated. I stopped in the Wednesday morning that I was leaving and told Curtis my situation. I remember it was raining like crazy. Well, Curtis told me to have a seat in the waiting room and he'd take care of me. He was back to get me in about 15 minutes. There was a huge bubble on the inside of my front right tire, not visible on a walk around. (I recall hitting a huge pothole shortly before this visit.) His attention to detail just might have saved my life or at least saved me from being stranded on the side of the road somewhere. Some places would have rotated the tires without even looking. At Lee Edwards, they care about their customers. * Last October, I decided to replace my car stereo. Again, I dropped by and talked to Curtis. He gave me great advice ... just like it was his own car and stereo. I'm very happy with my new stereo, by the way. I could go on, but I don't know how much space they will allow. Suffice to say that, of all the many businesses in Monroe that I deal with, I believe Lee Edwards Mazda is the best. I've convinced two friends to buy Mazdas from Lee Edwards (one bought two of them). And no, I'm not related to the owners or employees, nor do I work for them or receive discounts. My dad always said, "Find a good mechanic and a good doctor, and appreciate them." I'm just following my dad's advice. Todd J. Bonin

I was on my way to Dallas, TX when my car engine began to act up. I called Frank, and they…read moreimmediately saw my car and quickly came up with a solution to get me back on the road. The staff was incredibly nice and helpful. I would absolutely reccomend their services to anyone in the Monroe area. Excellent service.

Don't let them do the "tune up" unless you want to spend close to a grand on scheduled service.read more